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Serial numbers don't match


jim_rais

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I just found out that my second hand Canon EOS 10D - bought in mint condition

sometime ago from a renown camera shop - has two <B>different</B> serial

numbers. The one that stated on the bottom of the body has 10 digits, but the

Meta Data of Capture One RAW-software shows 9 digits and totally different

serial numbers than the one on the body. The other EOS body in my possession

has no problem and its numbers match exactly with the one the Meta Data shows.

Is it possible that this EOS 10D has undergone a 'surgery' earlier? Just

curious. Thanks.<P>

 

<LI><A HREF="http://www.photo.net/photodb/user?user_id=332699"

TARGET="_blank"><TT>Jim Rais</TT></A></LI><P>

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Bummer! You're right, Mendel. I checked again with EOS Viewer Utility and the serial numbers match exactly. Strange, though, that the serial numbers of my 300D body match with Capture One software (while this 10D not). I wrote to Canon Netherlands and expect their answer within 2-3 days, which I will publish it here for others who have the same "problem" to learn. Thanks, you two, for responding.<P>

 

<LI><A HREF="http://www.photo.net/photodb/user?user_id=332699" TARGET="_blank"><TT>Jim Rais</TT></A></LI><P>

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Sure. This <I>can be</I> a problem. Picture this: someone claims your photographs as his/hers, and you're about to produce the evidence that the photographs are legally yours by showing your camera with a certain serial number which has to match with the EXIF info, but it doesn't come up exactly as it is but another serial number than what the camera says. Hmmm .. <P>

 

<LI><A HREF="http://www.photo.net/photodb/user?user_id=332699" TARGET="_blank"><TT>Jim Rais</TT></A></LI><P>

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"I wrote to Canon Netherlands and expect their answer within 2-3 days, which I will publish it

here for others who have the same "problem" to learn. Thanks, you two, for responding."

 

You're barking up the wrong tree. Canon's software works as designed. You need to bow-

wow the folks that make Capture Once. Canon can't fix their problem...

Sometimes the light’s all shining on me. Other times I can barely see.

- Robert Hunter

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No, Puppy Face. I don't bark at the wrong tree coz I choose to whisper to the right tree :-) Seriously, electronics, softwares and such are not easy material for this guy who used to photograph analogue nearly all his life, so I just wrote them out of curiosity to see what might come up <B>more</B> from their explanation about this 'problem' - beside the software reading problem - which I might add as a learning process for myself. Not to bark at the company with so many die-hard fans ready to defence them with shields and swords. How dare I? <P>

 

<LI><A HREF="http://www.photo.net/photodb/user?user_id=332699" TARGET="_blank"><TT>Jim Rais</TT></A></LI><P>

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Jim,

 

there have been problems in NZ with this.

 

All the cameras came in through the grey market and the body serial does not match with

the software serial. It seems to the knowledgeable eye that the body serial number has

been altered.

 

Canon is investigating, but it stinks to high heaven from the updates that are coming

through the press.

 

It may not be the same issue as you seem to have, but I took this as a good opportunity to

warn people out there that there is some sort of weird scam operating - at least in this

part of the world.

 

regards,

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Canon Netherlands wrote that they found the case to be queer and not normal, but couldn't give any reasonable reason why the serial numbers differ. While Mendel Leisk and Myrddin Jones have already pointed out that the fault probably lies in the use of non-Canon software, I think this is indeed the answer why the serial numbers of my 10D don't match, especially given the fact that the numbers <b>do</b> match with Canon's own Viewer Utility software. Once again thanks for thinking along with me, folks. Enjoy your photography.<p>

 

<LI><A HREF="http://www.photo.net/photodb/user?user_id=332699" TARGET="_blank"><TT>Jim Rais</TT></A></LI><P>

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