Lowepro Photo Trekker

[alan___1]

Hi everybody,

 

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I went to a bird sanctuary today and had my Photo Trekker loading with about 18kg of equipment. After about half an hour of walking, one of the shoulder straps gave way. Fortunately, the other strap was till intact and this prevented my stuff from free falling to the ground. Upon closer inspection, I noticed the stitching had given way.

 

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Although I have had this bag for about three years now, it was used not more than 15 times. I normally switch between this bag and my Tamrac 777. This incident has caused me to become wary of Lowepro bags.

 

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Anyone with similar experience?

[geof_grieble]

From my perspective and experience LowePro bags seem well made. I

would suggest you call, email, or write LowePro on this matter. I

believe (and hope) LowePro will make good on this.

[tom_hammond]

Alan,

 

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Alas, I feel your pain. I currently own two Lowepro bags (Photo

Runner and Orion AW). While I feel Lowepro makes excellent bags, I

have had an experience similar to yours. For me it was the hand strap

on my Photo Runner. It actually broke within a month of buying it. I

got it replaced at the store I bought it from, but the second bag also

gave way in about 3 months (no excessive ware/abuse). The weakness

was in the stitched connection to the bag as you described in your

shoulder strap.

 

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If I were you, I would try to write to Lowepro. Don't hold your

breath, though. I wrote them twice with no reply.

 

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Good Luck!

[marcus_erne]

Hi Alan,

 

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sorry to hear of your bad experience. I have the Trekker as well and

had it several times loaded as you did, but it is still intact. I

even slided a few yards on it downhill when I stumbled over a root

without any damage to the pack but to my arms.

 

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I was wondering if you have received a lifetime warranty card with

your purchase? I got one with my "Off-Trail" bag. They will repair

whatever needs to be repaired. As Tom suggested, give them a call AND

write them about the incident and ask if they are able to help you

out.

 

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Good luck....

[tamara_snyder]

LowePro's phone number is 1-800-800-Lowe. They are on the west coast,

so call 8-5 pacific time.

[sqchram]

You could try to reinforce these attachments. Try all of the handles

and connecting points under load and see if there is one spot where

any two seams are pulling on stitching. Then get some nylon straps or

nylon backpack material and make patches out of them. Have a local

backpack or sewing manufacturer get out their heavy-duty needles to

sew them on with strong, thick backpack thread.

[ralf_grambrock]

Hi Alan, Lowe Pro seems to have much light and shade. A friend of

mine and I are owning the trecker, with the same result than you had.

But Lowe has a very good service, send the Trecker to them and you

will get it back like new. Maybe, next time the other strap will give

up?

We are looking for Tenba now.

Some words to Tamrac: Not waterproof!!!