Epson R800 and Gallerie Smooth fine art problem

[mike_fabricius]

Approximately 70% of the time when I print onto Gallerie smooth fine

art paper, the paper goes off course during the last 4 cm of printing.

This results in banding and a wonky border (deviating by approx 1mm).

The problem doesn't seem to occur when I print onto Epson Matte

Heavyweight paper or onto gloss.

 

Has anyone else experienced this, or is it just my printer that is

faulty? I can just imagine epson saying "Well if you will print onto

3rd party paper..." Of course the obvious answer is to use the Matte

heavyweight paper, but I rather like the fine art paper.

 

I'd be grateful if anyone has any ideas. Thanks,

 

Mike

[mike_fabricius]

I've run the print head alignment utility, and turned off 'High Speed'. This has improved the problem but not solved it.

 

Also, when it starts printing on the Ilford paper, there is a scratchy noise for a little bit as the print head moves. The front corner is usually a little scuffed with some ink staining on it. The scratchy noise picks up again at the end and the back corners get some ink staining too. The noise at the end didn't happen a few weeks ago and the prints were correctly aligned then too.

 

Thanks

[michaelkh]

this almost sounds like a paper thickness issue- it's as if the printer has too much or too

little grip on the paper as it runs through. Is there a paper thickness setting in your driver?

 

(on OS X it's buried in the extensions submenu at the end of the print settings, as I recall)

[mike_fabricius]

Thank you for your response Michael. The Ilord instructions say to set the driver to Heavyweight matte paper, BUT when I set it to Archival matte instead, it works perfectly. So yes, it probably is a paper thickness issue. Thank goodness, that was getting a bit pricey...