michael_j._kravit1 Posted July 8, 2004 Share Posted July 8, 2004 This weekend I dicovered that my Mamiya 6MF meter died, the ISO and the exposure compensation and ISO dials no loger functioned. What a bummer as I am getting ready to leave on a trip. The next day I sent the camera to Mamiya for service. For $30 they expedited the repair, performed a CLA and I received my camera back by FedEx 24 hours later working perfectly. I can not possible say enough good things about Mamiya service. The woman I spoke with was friendly, cordial and professional. She was genuinely concerned and wanted to help. As a result of my experience, my camera is ready to make great images and I am happy to publicly praise Mamiya. Link to comment Share on other sites More sharing options...
pavelp Posted July 8, 2004 Share Posted July 8, 2004 Mamiya gives me the impression that they care about users of their products. They have lots of useful stuff on their website (like instruction manuals) and they run discussion forums monitored by tech dept (so you can often get free answer from Mamiya tech dept directly). However, English language in their instruction manuals needs serious help. Link to comment Share on other sites More sharing options...
john_photo Posted July 9, 2004 Share Posted July 9, 2004 how much was the repair? curious as to how much they charge for something like that. 30 bucks for rush sounds kind of steep to me. Link to comment Share on other sites More sharing options...
picturesque Posted July 9, 2004 Share Posted July 9, 2004 My experience with Mamiya has been varied. Sometimes it was great--other times not so great. The worst was when I asked what the serviceman was going to do to my camera for the $400 they wanted, and I couldn't get an answer that made any sense. The person I spoke to at the time was vague and was "making up" answers to my question. Perhaps they've improved, but I now take all of my gear to a local repair service. Link to comment Share on other sites More sharing options...
michael_j._kravit1 Posted July 15, 2004 Author Share Posted July 15, 2004 Since you asked, the repair was $247.00 It included; New winding mechanism Meter repair New rear pressure plate CLA And something else I could not read. The camera is now like brand new. I was surprised that they replaced the winding mechanism, seemed to work ok but since these are becoming rare I did not object. Getting my camera back in 36 hours was welcome as I needed it for a shoot. The $30 was minimal and very reasonable IMO. Link to comment Share on other sites More sharing options...
Spearhead Posted July 15, 2004 Share Posted July 15, 2004 I also find Mamiya service to be excellent. I sent in a 7 with a lens that had been through a bad fall, and it was back 48 hours after insurance approved the repair. Music and Portraits Blog: Life in Portugal Link to comment Share on other sites More sharing options...
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