Waiting for approval

Discussion in 'Photo.net Site Help' started by anaeflores, Jan 12, 2021.

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  1. anaeflores

    anaeflores

    Hello,

    My account has been waiting to be approved for more than two week. Is it normal?.

    Thank you
     
    anaeflores, Jan 12, 2021
    #1
  2. Tony Parsons

    Tony Parsons Norfolk and Good

    There have been many posts regarding this - hopefully a moderator will be able to assist you. In the meantime, welcome to the forum.
     
    Tony Parsons, Jan 12, 2021
    #2
  3. Sandy Vongries

    Sandy Vongries Administrator Staff Member

    You are listed as member having joined today, and should be able to participate in site activity. Approval takes variable amounts of time, and is out of the control of the volunteer Moderators and Administrators. Sorry!
     
    Sandy Vongries, Jan 12, 2021
    #3
  4. William Michael

    William Michael Moderator Staff Member

    Welcome.

    As mentioned, I also see you account as opened 12th January and not two weeks ago: uploading five photos and they being made public (not private) is required to trip the automatic process, however, it appears from my investigations that if photos are not uploaded at the the same time a new member joins, the automatic approval process can be delayed.

    Did you upload five photos when you joined?

    If yes then try logging out of the site and then log back in again, NOT using any shortcut on your computer. If no, then upload photos and try logging out again on consecutive days and let us know if that kicks the automatic system.


    In the meantime you have access to the forums and other functions

    WW
     
    William Michael, Jan 12, 2021
    #4
    Sandy Vongries likes this.
  5. anaeflores

    anaeflores

    Hello,
    I am so sorry because I do not know what when I upload a photo it always appears private. I have deleted all photos and logged out. After that, I have logged in again and uploaded three photos. I did not used a shorcout.
    Thank you very much . Sorry for the inconvenience
     
    anaeflores, Jan 13, 2021
    #5
  6. William Michael

    William Michael Moderator Staff Member

    Not an inconvenience.

    I think you need to make your photos PUBLIC.

    When you upload new photos there should be an option to make either "PUBLIC" or "PRIVATE"

    Anyway, keep trying logging out and logging in for the next few days.

    WW
     
    William Michael, Jan 13, 2021
    #6
  7. G&R

    G&R

    I uploaded >5 photos but set them to private. The instructions did not say they need to be marked public. Does this mean my account cannot be approved?
     
    G&R, Feb 2, 2021
    #7
  8. Sandy Vongries

    Sandy Vongries Administrator Staff Member

    Suggest you make them or 5 others Public. Check out William Michael's posts on this thread.
     
    Sandy Vongries, Feb 2, 2021
    #8
  9. G&R

    G&R

    I have made 5 public, and when I refresh the site automatically makes them private again.
     
    G&R, Feb 3, 2021
    #9
  10. G&R

    G&R

    ... my recollection of the sign-up process is that photos cannot be public until the account is approved. Has anyone recently managed to have their account approved?
     
    G&R, Feb 4, 2021
    #10
  11. rbark73

    rbark73

    How long does it typically take to get your account approved? I have 5 pictures on my profile. Is there anyone that I can contact to expedite the process?
     
    rbark73, Feb 9, 2021
    #11
  12. G&R

    G&R

    The OP's account remains unapproved. I think we have established the process is broken. Here is a screenshot of my profile, which has had 5 public photos many times, and it also not approved:

    [​IMG]

    The hypothesis that we need 5+ public photos to be approved is a non-starter: I select "public" at upload, and because my account is unapproved the images are automatically reassigned "private". I manually set "public" after upload, and because my account is unapproved the images are automatically reassigned "private".

    Admin explained they are not part of this process, and none of us seem to know who is part of the process - maybe nobody is?
     
    Last edited: Feb 10, 2021
    G&R, Feb 10, 2021
    #12
  13. William Michael

    William Michael Moderator Staff Member

    Thank you for that information.

    Please try logging out of the site and then log back in again, NOT using any shortcut on your computer.

    Report result here.

    WW
     
    William Michael, Feb 10, 2021
    #13
  14. G&R

    G&R

    Something has changed. I currently see only a spinning aperture in my photos, so maybe the server is scoring me.. ;)
     
    G&R, Feb 10, 2021
    #14
  15. Sandy Vongries

    Sandy Vongries Administrator Staff Member

    No - system wide issue. Hopefully fixed soon.
     
    Sandy Vongries, Feb 10, 2021
    #15
  16. G&R

    G&R

    I confess, I tried to help by uploading another public photo :(

    Did you try turning it off and on again? o_O
     
    G&R, Feb 10, 2021
    #16
  17. Sandy Vongries

    Sandy Vongries Administrator Staff Member

    Several members complained about the issue, it was reported this morning. It has happened in the past, though very inconvenient, no photos were lost. Hopefully it will be fixed soon.
     
    Sandy Vongries, Feb 10, 2021
    #17
    G&R likes this.
  18. William Michael

    William Michael Moderator Staff Member

    on the other matter of account approval - please confirm you have ---

    thanks.
     
    William Michael, Feb 10, 2021
    #18
  19. G&R

    G&R

    I confirm I did (yesterday) log out and login again without using a shortcuts. It should have been a new session.

    I also confirm there is no change in account behaviour. I set the photos to public, and the server reverts them to private (or does not save the edit).

    Verified behaviour is the same in Chrome and Safari.
     
    Last edited: Feb 11, 2021
    G&R, Feb 11, 2021
    #19
  20. William Michael

    William Michael Moderator Staff Member

    Thank you.
    I am still investigating.
    WW
     
    William Michael, Feb 11, 2021
    #20
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