Successful UK Winter 07 Canon cashback claims?

Hi,

 

Just wondering if anyone managed to claim their cashback OK, or rather if anyone

had the same problems I'm having and got them resolved?

 

I've sent off my cashback and finally had the e-mail receipt that said it was

received and being processed, it said if 20 days passed since getting that

confirmation and I still haven't got the cashback in my account then put my code

into

 

http://www.submissionstatus.com/search.aspx

 

Well it's past that date now (30+ days) and so I went and put my code into that

website and it didn't recognise it, I was very careful and tried several times

but it simply wouldn't recognise it so I couldn't check my status.

 

As a result I filled out their customer contact form with my purchase details on

that site but have had no contact from them...

 

Where is Canon involved in this process? Is this www.submissionstatus.com a

company that runs cashback/rebates for all different manufacturers and products

or is it Canon's own site?

 

I'm a bit concerned my application might have fallen in the cracks between Canon

and the cashback processing company (if they are different)...Any suggestions on

my next steps? I'm owed ?240 which I'd really like to have back in my pocket now!

 

Thanks - John

Mine worked smoothly. Sorry 'bout that.

I sent the form on Jan 3rd or so and heard nothing for about 6-7 weeks. No Emails, nothing. After that period the money finally arrived. So no problems here.

I sent my form via AirSure to Ireland about 3 weeks before the deadline. Soon after the deadline I had an email to say that they'd received it on the day of the deadline. I did ask for it to be paid directly into my bank account, but yesterday I received a cheque!

 

There was the name of a company (not Canon) on the envelope - I imagine that a 3rd party company operates the promo on behalf of Canon.

 

Hopefully your money will come soon.

Thanks for the replies, sounds like it's not always as smooth as it could be but will hopefully get there in the end. I claimed some cashback a few years ago and that was fine, this is the first one I've had a problem with.

Just to close the thread off, after receiving acknowledgement of my claim on Feb 6th and then an e-mail yesterday saying they "wired" me the money on Feb 29th....the money actually turned up in my account 2 days ago (March 12th..they must have used the extra long wires)...maybe they read the forum ;)

 

Claim Acknowledged: Feb 6th.

Cashback rec'd: March 12th.

 

...?240 back in my account, I'm happy now.