Steps for free upgrade PS CS3 to PS CS4

Discussion in 'Digital Darkroom' started by john_o'connell|14, Oct 14, 2008.

  1. If you've recently purchased a copy of Photoshop CS3 you can get a free upgrade to CS4. I phoned Adobe customer service here in the UK to ask about it and was instructed to supply:
    • the email address I used to register my copy of PS CS3
    • my customer number (if known)
    • the serial number of my copy of PS CS3
    • a copy of the purchase invoice for PS CS3
    Email these to english-custserv@adobe.com - I was advised to follow-up the email with a phone call to Adobe customer service on 020 7365 0733 which you may wish to do if you don't know your customer number.
     
  2. Question, What does Adobe consider "recent"? Did that indicate a cut off date?
     
  3. I believe the free upgrade period was between 23rd September and 15th October
     

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