cody_anderson Posted January 2, 2006 Share Posted January 2, 2006 I currently use a Canon EOS 630 film camera, and scan all my negatives into 48-bit TIFFs using a Minolta DiMAGE Scan Dual III. Until yesterday, I was using Photoshop Elements 3.0 to touch up/crop/resize images as necessary, then archive to DVD. I've been very happy with the process, aside from the amount of time it takes - but the product is great, IMO. The problem: I just upgraded to PSE 4.0. Whenever I try and open one of my TIFFs, I get a dialog that says "Could not complete your request because of a program error." I am able to open the 48-bit TIFF using GIMP (which downsamples it to 24-bit), save the resultant 24-bit image, THEN open the 24-bit TIFF using PSE. It seems like PSE 4.0 has lost its knowledge of/ability to deal with 48-bit TIFFs. Has anyone tried opening a 48-bit TIFF in PSE 4.0 and observed the same result? It's fine if the image gets downsampled - I just prefer to use the PSE interface and tools. I also don't want to rescan thousands of frames to 24-bit TIFFs just to accomodate PSE. Thanks in advance for your help. - Cody Link to comment Share on other sites More sharing options...
johnclinch Posted January 3, 2006 Share Posted January 3, 2006 Thats weird because my CS2 started doing the same thing last night (dimage scan 5400). It opens existing 16 bit tiffs but it won't open a batch scan i did last night The files open in picture window pro fine Link to comment Share on other sites More sharing options...
david_henderson Posted January 3, 2006 Share Posted January 3, 2006 I've just scanned a 6x6 transparency as a 48 bit Tiff on my Epson 3200 flatbed and it opens fine in Photoshop Elements 4. Inevitably I'm restricted as to what I can do with the image without converting to 8/24bit but I expect you're aware of all that. Link to comment Share on other sites More sharing options...
bill_ferreira Posted January 6, 2006 Share Posted January 6, 2006 Cody, Do you let Elements 4 go to the Adobe website for updates? If not, make sure that you have an image (any image) open in Elements, click the Help menu, click Updates. Your firewall will probably give you a warning that Adobe Updater is trying to access the web, allow it. Bill Link to comment Share on other sites More sharing options...
leonid2 Posted January 8, 2006 Share Posted January 8, 2006 I have the same problem with Photoshop CS2 and scans made (16bit TIFF files) made by Minolta Dimage Scan Multi Pro. I do not remember did I ever work in CS2 with my scans. In Photoshop 7 it worked like a charm. The way around I found so far is to scan through the TWAN into Photoshop itself, save as PSD, open PSD and save as TIFF. A bit dirty work around, but at least it is working. Reading suggestions to download and install updates did not help. I work on Windows XP machine. Regards Leonid Link to comment Share on other sites More sharing options...
johnclinch Posted January 11, 2006 Share Posted January 11, 2006 Read this thread the answer may be at the bottom I'll try when I get home http://www.photo.net/bboard/q-and-a-fetch-msg?msg_id=00End6&tag= Link to comment Share on other sites More sharing options...
dps Posted January 11, 2006 Share Posted January 11, 2006 I have the same problem: cannot open 48-bit tif scans from Minolta SE5400 in CS2 though I could do it in CS. Moreover, I can open 48-bit tiffs that I have scanned using SE5400 but previously saved them using CS. I get the message "could not complete your request because of a program error". I guess the tiff syntax from Minolta's software was compatible with CS but not CS2? Link to comment Share on other sites More sharing options...
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