Hi all, I am wondering if I could have some advice. I am a long suffering Nikon Coolscan user trying to get a 4000 ED to work on a laptop with PCIE Firewire card with Windows XP Professional. The scanner starts up fine (solid green LED) and is recognised by the computer in Device Manager with no error messages. I have tried using Hamrick (Vuescan) and Nikon drivers which both install correctly when used. Only problem is, the scanner is not recognised by Vuescan or NikonScan (tried 3 and 4). Only clue is that the twain_32 folder is empty bar the wiatwain.dll file. I think this may be the problem but am welcome to other ideas. If someone knows how to populate this folder or could send me some files, that would be great. Thanks, Tom.