NEC PA242W with SpectraView problems

<p>Having had in succession two 24" NEC P242W monitors with SpectraView with flicker issues that as of yet have not been resolved, I upgraded to a 24 " NEC PA242W with SpectraView, but this monitor is having different issues. After calibrating to 105cd/m^2 and 5200K, everything looked great. However, upon powering down and then up again, SpectraView reports that everything is fine and calibrated, but it isn't: luminance is not 105, but about 127cd/m^2 and the CCT is not 5200K but about 7000K. Powering down and up multiple times yielded the same results, except one time only SpectraView detected that calibration was not on and corrected it to the required settings. Switching calibration off and on multiple times did not result in correction, except one time only did SpectraView detect the issue and corrected it. The Factory Preset is about 127cd/m^2 and 7000K, so it looks like the monitor is most of the time in Factory Preset mode, while SpectraView claims it is in calibrated mode.<br>

Another anomaly is that there are three different serial numbers: one printed on the label on the product, a different one as detected by SpectraView and yet a different one presented when going to the on-board menu information page.<br>

NEC Level 2 technical support is stumped and is consulting with others within NEC.<br>

Has anybody seen this kind of issue with this or other NEC SpectraView monitors and what was the resolution? Your inputs are greatly appreciated.</p>

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<p>Has anybody seen this kind of issue with this or other NEC SpectraView monitors and what was the resolution?</p>

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<p>No. <br>

Some people shouldn’t own or use displays. <br>

Solution, buy an Eizo. Or this: http://www.target.com/p/leapfrog-my-own-leaptop-violet/-/A-12228498#prodSlot=_1_1</p>

<p>You just can't help yourself, can you, Andrew? Are you suggesting Eizo is not a display?</p>

<p>Can't say that my old 241 or 272 displayed (pun alert!) any of those problems.</p>

<p>Perhaps there is a hidden super-reset button or command or they will replace it.<br>

And you're sure the computer isn't loading some other display profile?</p>

<p>Here are some of the possible problems Frans continues to face with the <strong>multiple</strong> NEC displays he keeps telling us about:</p>

<ol>

<li>The NEC engineers and tech support people who designed <strong>his</strong> display all have fake American birth certificates, they are all from Kenya. http://www.amazon.com/The-Obama-Doctrine-Socialism-Corruption/dp/1463641133</li>

<li>His residence is haunted, or he's got a <a href="https://www.google.com/search?client=safari&rls=en&q=poltergeist&ie=UTF-8&oe=UTF-8">poltergeist</a>.</li>

<li>The display doesn't flicker Frans does.</li>

<li>Viewing a display after 14 cups of coffee on an empty stomach affects Frans vision.</li>

<li>He's just doing too much meth.</li>

<li>The display is affected by being "<em>under the doom</em>" (or inside the bubble).</li>

<li>The display is affected by his web browser Homepage being set to Fox news.</li>

<li>The display was built in Area 51.</li>

<li>Displays found on a flat 6000 year old '<em>Earth</em>' are supposed to flicker to protect man from dinosaur attack.</li>

<li>It's all a figment of the imagination.</li>

</ol>

<p>Howard, I spend at least 1.5 hours on the phone with NEC tech support and we tried everything they could think of, but nothing worked.</p>

<p>Andrew, please go away.</p>

<p>Oh, wait. Thanks for plugging my book, again, Andrew.</p>

Still waiting for a signed copy for my library (fiction section).

But you keep insisting I go away despite all the sound advice I provide in helping with your display "issues"!

<p>Do you use USB to communicate with the monitor? If not then it's possible your video card doesn't communicate well with the monitor.</p>

<p>Andrew, Only a dimwit would call your list of 10 "possible problems" sound advice. Now go away and bother someone else.</p>

<p>BeBu, I use a DVI-D interface and that doesn't need a USB link.</p>

<p>Frans, you're also humor impaired. <br>

No book? I was so looking for a good laugh. </p>

<p>I had problem before because of a video card.</p>

<p>What did NEC say?</p>

<p>Alan, I was on the phone with NEC support for hours, deleting target files, deleting ICC profiles, reinstalling SpectraView, recalibrating, etc. etc.: nothing resolved the issues.</p>

<p>Hi Frans,</p>

<p>These problems can be very frustrating. I assume from your previous posts, you have eliminated the possibility of hardware problems, especially the video card. That leaves software. </p>

<p>I will assume you are running Windows - hopefully Windows 7 or advance.</p>

<p>Have you ever changed your video card or even updated the video card drivers? If you have updated there-installed the video driver, remnants of the previous driver can be left behind, even if you follow the AMD/NVIDIA instructions to the letter. This can cause "unpredictable results" i.e. bad bugs. I had this happen to me last year when I installed a new AMD based video card to replace an old AMD based video card. In my case, Open CL did not work correctly among other things. Upon investigation I found modules from the old driver were being used. </p>

<p>There are third party video driver removal programs. In my case, I did a cold install of Windows and all my programs. That cured the problem. Rebuilding the software on your computer is not for the faint of heart nor for novices. My check list for the re-install runs 10 pages and is over 100 items long; most items have multi-item sub lists.</p>

<p>What other drivers have you changed?</p>

<p> </p>

<p>Brooks,<br>

I didn't change any drivers. The issues happened when using my Windows 7 tower and DVI-D interface. Same issues happen when I use my Windows 7 laptop with HDMI+USB interfaces.</p>

<p>Time to hook it up to a Mac, outside the current location. IF it works, PC or environmental issue. IF it doesn't work, now more likely it's the display itself. <br>

As for the serial number non issue, you got SpectraView to run. </p>

<p>Andrew took the words right out of my mouth. Do have a newish mac available that you could borrow or use. You wouldn't have driver issues and perhaps you could isolate where the problem lies. In the PC or in the Monitor.</p>

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<p>Do have a newish mac available that <strong>you</strong> could borrow or use.</p>

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<p>You mean Frans. I've got piles of Macs and all my NEC's run perfectly. <br>

Let's see if he'll take you up on the offer. Maybe he's got a friend with a Mac (or any friend <g>). </p>

<p>Yes, Andrew, I meant Frans. My Macs run flawlessly as well, unfortunately a NEC is outside of my budget at the moment, but maybe if Mr. Waterlander is ready to toss his, he could send it to me:)</p>

<p>Nah! Mr. Waterlander is very picky but is tight with his money. You won't get a free NEC from him. </p>

<p>I see what you mean, but he could think of it as recycling.</p>

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<p>I see what you mean, but he could think of it as recycling.</p>

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<p>What socialist idea! ;-)</p>