Strap yourselves in, this is gonna’ be a bumpy ride. I recently picked up a Minolta Dimage Scan Multi Pro. It’s proving to be a pain in the neck to get up and running. I have followed all of the available advice out there I can find with little to no success. The scanner does not complete its default 3-minute initialisation phase if it is connected to any laptop/PC that is either in the process of booting up or is already booted up (the green light would flash its last flash before ever becoming permanent). The scanner only completes its initialisation phase if it is unconnected from the laptop/PC. This goes against what is recommended by folks out there (as well as the manual). I did, however, see in a text file on an installation disk that if using the scanner with MacOS 10.1.1-10.1.3, Minolta recommends letting the scanner initialise fully before connecting to a laptop/PC. Without further ado, here are the OS/connection combinations I have tried to date: 1. A laptop running Windows 7 connected to the scanner using two different methods I. via FireWire 400 adaptor card II. via FireWire 400 adaptor cable First, I tried a demo of VueScan (with VueScan’s Multi Pro scanner diver). After completion of the initialisation phase, I connected the scanner and heard the classic “device-connected” sound. When I opened VueScan, the software didn’t find a scanner attached. No problem. I quit VueScan and reopened the application. Hooray. The scanner was recognised. I decided, against my better judgement, to do as VueScan recommends and calibrate the scanner. That progress bar got to 99% and froze at 99% for hours. When I finally decided to quit the application and reopen it, the scanner was no longer recognised. Repeats of this process yielded nothing but disappointment. Second, I uninstalled VueScan, including the driver, and installed a copy of Dimage Scan software. Similar process as above, except no recognition of the scanner by Dimage Scan AT ALL. I referred to a couple of threads online with some hacked driver code (originally Konica Minolta’s) and followed the instructions (and the code) to the letter. Where some had found success, I joined those who had not. Third, I read that those who had not been successful reinstalled VueScan and found that, with VueScan’s driver supplanting the hacked driver, they were able to operate the scanner with both software programmes. I was again one of the unsuccessful hopefuls. Fourth, I uninstalled every programme (and every driver), and reinstalled VueScan fresh. Nothing. I did the same and reinstalled Dimage Scan. Crickets. A note on Windows 7 and the scanner. When the light is a permanent green, it is only at this point that the computer recognises the scanner as a connected device, but only for about 30 seconds (in this 30 second window neither scanning software finds the scanner). Come 30 seconds, the scanner/computer disconnects itself/the machine and it refuses to be recognised again by the computer if the connection lead is removed and plugged back in. The scanner has to be turned off and the process repeated again. I initially suspected that this “kicking out/rejection” of the scanner was an OS compatibility issue, however, as you will find, this doesn’t seem to be the case. 2. An iMac G4 running the recommended OS (10.4.11) with built-in FireWire 400 using a FireWire 400-400 cable (trying three separate FireWire cables, one original, one alternative, one brand new). Upon connecting the scanner, the scanner is not recognised by the computer AT ALL, let alone the scanning software I subsequently installed. I have installed both VueScan and Dimage Scan (both appropriate versions for MacOS 10.4.11). Uninstalled, reinstalled, following various advice out there on variations in approach, with no luck. I also gave a Silverfast demo a try. A dud. I even downloaded Dimage Scan and the appropriate driver for the Multi Pro from the extant Konica Minolta site. There goes a tumbleweed. Upon looking deeper into the photos supplied in the manual, I see that the dedicated “Multi Pro Scan” software shown is not what I have on the disk that came with the scanner (I do, incidentally, have an original Dimage Scan CD too). The software supplied on the disk is the general “Dimage Scan Utility” software. Further to this, I therefore do not have a dedicated Multi Pro driver or plug-in(s) shown in the pictures (with names like “DS_MultiPRO Plug-in”). This particular plug-in is for use with Photoshop for importing/exporting. Upon further research, I have discovered that some users of the scanner operate it by using this photoshop plug-in, as opposed to using scanning software to find it and boot it up. Current thoughts: Poor FireWire connection (though the scanner does get recognised on Windows OS momentarily) I haven't tried the SCSI connection method, but this would require trying yet another PC/adaptor It's probably cooked Given the amount of time and energy I have unleashed onto this scanner, I'd like to give it a last shot. In summary, I fear that the original software supplied with the scanner could be the only key to unlocking this now. I am already resigned to the fact that getting this scanner to work is likely a fruitless endeavour, though, regardless, I’d be very keen to get some thoughts on this from some much more experienced people than myself. Phew! Thanks.