I was using a Minolta Dual IV when my computer locked-up (computers lock-up eventually, that's ok). The problem is that now I can't get the film holder out of the scanner. The manual says to turn off and turn back on the scanner so that the holder is "automatically ejected". Didn't work. The eject button on the scanner does not work either. I can't access the scanner software because the scanner only initialize with the front door closed and the film holder is in the way so I can't close the door. I can't retrieve the holder manually since it would probably damage the driving system. What can I do? Did anyone experienced this sort of problem? I know that the scanner is not entirely guilty but couldn't it eject the holder with a manual system? Is there another way to eject it? I hope someone can help me deal with this problem. Cheers.