I bought my Leica M6 TTL 0.72 in Dec-01 new to get the Passport protection. In the time I've had the camera I've already had to send it in three times for repairs. I've never mistreated, dropped, abused or misused the camera since i've owned it. The first time I sent it in was to repair one of the strap lugs which became loose and came off. The last two times has been for the same problem. There are bands of overexposure that occur only under certain circumstances-shooting directly into the sun or changing the lens in bright sunlight. The streaks or bands are only there under those specific circumstaces and differ in degree based on the amount of direct sunlight that hits it before the film is advanced. I detailed the problem and included prints and negs and my own guess (integrity of the curtain compromised) and sent the camera to NJ to be repaired. I trusted them to take care of it, sent it away and got it back about a month later with a repair invoice detailing that the problem was due to an improperly polished pressure plate. The matter was taken care of-or so I thought until I got back a couple more prints and noted the same exact problem. It had not been fixed-NJ misdiagnosed the problem. I sent the camera back to NJ addressed directly to the head M-repair tech. A week later I letter requesting my approval to send the camera to SOLMS for repairs. Estimated repair time 2-3 months. I had to explain the whole story for a reason:Leica customer service sucks. If I had been allowed to speak directly to the tech the first time this problem might have already been resolved. The secretaries at NJ told me that they do not take calls. If I want to ask the techs a question it has to be through the secretary. One week and 5 phone calls later the secretary only told me that the camera had to be sent away because they have more sophisticated technology for diagnosing the problems. The first time I asked to speak with a supervisor I left a message in a voice mail box and never got a call back. When I called back about a week later asking to speak to that person I was told that they had retired. I asked to speak to the new supervisor and was put through to one of the secretaries that had been so rude to me. After she told me that there was nothing she could do about anything she put me through to another voicemail box to leave a message that i'm sure will never be returned. Almost one-fourth of the time that I owned this camera, in the first three years, it has been in the repair shop. I just want my camera fixed right and back in my hands so that I can get back to work and so I don't have to spend my time leaving messages that will never be awnsered for ghosts. Buyers beware!!! I'm still waiting.