I have an epson 4490 and have no problems scanning 35mm and medium format film. When I try to scan an old print, the preview is not even close. I have attached a screenshot of my settings and the preview scan. The picture I'm trying to scan is just a 20 year old snapshot. It is well exposed and has a light tan background. I put the white reflective sheet back in the scanner, tried several different photos with the same result, tried vuescan with similar results. I can't figure this out. It seems strange to me that it might be defective. It it did have a problem, I would not expect it to scan negatives well. I hope it is something easy I'm just missing. Any thoughts?