a_tonkin Posted October 29, 2019 Share Posted October 29, 2019 Been trying in recent weeks via Account section. It just hangs with a "saving" message, but never saves. There's one or two other faults with the website, like you can't contact anyone, so hence this attempt here. Is the website dying, as some do where the founders have perhaps drifted away or even died themselves ...? Still hopeful of finding anyone who actually runs this seemingly Mary Celeste-like website so I may change my registered email address Link to comment Share on other sites More sharing options...
Sandy Vongries Posted October 29, 2019 Share Posted October 29, 2019 Start a conversation with me providing the details of your request and I will forward it. No guarantees. Sorry. Link to comment Share on other sites More sharing options...
tom_halfhill Posted November 4, 2019 Share Posted November 4, 2019 I too am unable to update the email address on my Photo.net account. When I click the "Save Details" button, it says "Saving" but never saves. Link to comment Share on other sites More sharing options...
eb_kidd Posted November 5, 2019 Share Posted November 5, 2019 Start a conversation with me providing the details of your request and I will forward it. No guarantees. Sorry. Who are these people you are trying to communicate with to get them off their posteriors and fix problems? Sounds like they don't even care if it takes so long for them to get back to you. 1 Link to comment Share on other sites More sharing options...
Sandy Vongries Posted November 5, 2019 Share Posted November 5, 2019 Who are these people you are trying to communicate with to get them off their posteriors and fix problems? Sounds like they don't even care if it takes so long for them to get back to you. There are Email issues that have been reported and acknowledged. I have followed up on those communications. As an unpaid volunteer, there is nothing more I can do. Sorry. Link to comment Share on other sites More sharing options...
Sanford Posted November 5, 2019 Share Posted November 5, 2019 Sandy, do you have their phone number? Link to comment Share on other sites More sharing options...
Sandy Vongries Posted November 5, 2019 Share Posted November 5, 2019 Sandy, do you have their phone number? Not at the moment. That can be found by an internet search. I use Email with my tech contact. Link to comment Share on other sites More sharing options...
Sanford Posted November 5, 2019 Share Posted November 5, 2019 Too bad, a good old phone is still the most effective way to get someone's attention. Link to comment Share on other sites More sharing options...
Sandy Vongries Posted November 5, 2019 Share Posted November 5, 2019 Too bad, a good old phone is still the most effective way to get someone's attention. Give it a try and let me know if it works for you. Link to comment Share on other sites More sharing options...
Sanford Posted November 5, 2019 Share Posted November 5, 2019 They don't show a phone number on their website. They do give a physical address and invite correspondence. Link to comment Share on other sites More sharing options...
Sandy Vongries Posted November 5, 2019 Share Posted November 5, 2019 New info - there was one. Just looked - no longer have it, Link to comment Share on other sites More sharing options...
a_tonkin Posted November 2, 2020 Author Share Posted November 2, 2020 Just thought I'd try changing my login email address again, a year on from last attempt. I see this time I cannot even find where to change it ... never mind the problem last time that the change wouldn't save. I see, for the Personal Details section of my account, I'm presented with a message saying "Photo.net Photography Forums - Error. You do not have permission to view this page or perform this action." I feel my work here is done ... Still hopeful of finding anyone who actually runs this seemingly Mary Celeste-like website so I may change my registered email address Link to comment Share on other sites More sharing options...
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