HELP! - Epson 2200 and OSX 10.5.7 Compatibility

Discussion in 'Digital Darkroom' started by kbg32, Jul 13, 2009.

  1. I recently upgraded my Mac and am having trouble printing with my Epson 2200. It seems that I do not have all the printing options that I had when printing with the Mac OS9 operating system. I am missing paper choices, dpi printing options, etc.. I did download the proper printer driver according to the Epson site, but I cannot print any imagery above 72 dpi, the default. How do I obtain the printing options that had when using OS9? I am printing through CS4.

    Thanks!
     
  2. I'm not sure about Macs, but on the 'other' OS there is the ability to run programs and drivers in 'Compatability mode' of any previous OS for just such issues (when a HW-SW vendor hasn't fully updated their offerings). If that's available, I'd try that.
    Did you fully uninstall the old driver before installing the new one? Sometimes there can be conflicts.
     
  3. 1_make sure you get rid of the epson driver by starting fresh. Go into the print panel and select your printer, then press the - sign to remove your pritner from the list.
    2_dowload the latest driver from the epson web site and install it
    3_then go back to the printer list and press the + sign, add your printer if you see it.
    All should be as usual with some cosmetic change.
     
  4. What Patrick said.
    The Epson drivers are—as part of the installation process—supposed to configure your existing printer list entry with the correct drivers. Whether or not they'll actually do this is a crapshoot. Deleting and re-adding the printer will ensure the correct driver is active.
     
  5. I have the correct driver, but the options are missing. I have checked other forums and see that there are problems with Epson printers and the newest Leopard operating system. It seems some have figured it out, some still are trying. It is seemingly a crapshoot. I've tried everything. The printer works fine, except I do not have any options in the printer menu. I really need to speak with someone who has the same printer and operating system, and has figured this out.
     
  6. can you post some screen capture of what you see as for the option..a lot of people said that and infact they are using the CUP driver that is not at all from Epson but a default driver part of OS X..really common error even if you THINK you installed the correct one ; )
     
  7. This is what I get.....
     
  8. and this..... No paper options or output options for printer.
     
  9. There may be a similarity here with Windows, which has a generic, limited Epson driver embedded in the OS. Even when you download the full driver from the Epson site, your computer may still be defaulting to the generic driver and you have to manually select the full driver as the default. Could that be happening here?
     
  10. 1_first window doestn show anything usefull..do you see your pritner there in the printer selection area?
    2_second window still doestn show anything usefull, its a Photoshop window waiting for you to select the correct paper profile. I see in the other hand that the correct epson 2200 is selected n top..but still doestn do anything to me.
    3_what i want is the next screen after that, the epson driver setting when you press print in that Photoshop window.
     
  11. Yes, what Patrick said.
    I have a P2200. On your Page Setup screen is your printer listed in the drop down Format for: ?
    On your Print dialog screenshot what happens when you hit the Print... button? That's where you will get your print settings, paper choices, etc.
     
  12. Keith,
    In your picture 2 attachment you have the window open for CS4. Your next step would be to press the PRINT button. You will then get another window called, you guessed it "PRINT". Within this window will be several drop down menus. There should be one in the middle called LAYOUT. Click on it, you will then get several options. What your looking for is in here. Most likely under print settings. Im not for sure since I have a R2880 and not the 2200.
     
  13. Hmmmm,
    I thought the Mac ads say this only happens with PCs.
     
  14. 1_apple dont have to support a 8 years old printer, and epson could / should create a driver for that situation.
    2_apple cant be responsible for lack of knowledge from the user..from what whe see here, the user seem to be a little unknowledge about how to print..lets try to help him instead of starting another stupid mac / pc debate
     
  15. lets try to help him instead of starting another stupid mac / pc debate​
    Agreed, I hope those end forever. Unless we're all three years old, there's no reason to allow our egos to make trouble just to justify our own decisions and false self-esteem.
    Anyway Patrick, you seem to know Macs; there must be some kind of compatability mode to run things in OSX9 mode, no?
    I got an older Epson scanner to work that had no 64 bit driver by editing the driver INF file for a newer scanner that had the same software/hardware interface (just a copy and paste of a couple of text lines in the file), and it works great. Does stuff like that work on Macs? Perhaps the 2400 has the same instruction set?
     
  16. According to epson web site Epson support the 2200 on 10.5..so in that case it is likely to be the exact reason and explanation i give earlier; user problem because of lack of knowledge, knowledge that i glady provide if the OP follow my instruction.
    1_make sure you get rid of the epson driver by starting fresh. Go into the print panel and select your printer, then press the - sign to remove your pritner from the list.
    2_dowload the latest driver from the epson web site and install it
    3_then go back to the printer list and press the + sign, add your printer if you see it.
    OS X provide support for many Epson printer on his installation DVD, and sometime it support it with GUTENPRINT and aldo your pritner is supported, you wont get the *real* option, and that willmake you *think* that you have install the correct printer driver but in fact you didtn trash the older one...anyway, as i said, follow my instruction first, then post the only window you didtn provide and from there i will see where the problem lie.
    As for the techno stuff Brad, i cant say..i normally just use what Epson provided..im not that of a tecky : )
    **OS 9 have been discontinued and unsuported since the Intel Mac release if im not mistaken, so only the pre intel comp can run it *officially*, im sure someone have create a way to go back in time and have a lot of crash appening to remember the old time LOL.
     
  17. Maybe the .7 update caused a problem. People everywhere are finding out that by exploiting USB thumb drives as bootable devices, they can illegally copy software and even boot off of them, bypassing the normal security of network lines and SW installed on hard drives. Perhaps the .7 update plugged a security hole there, breaking bi-directional communication with the printer since OSX no longer sees the 2200's feature set. It's usaually something lame like that.
    Unfortuneately Epson does NOT have a good reputation with me as far as driver updates. When I called them about the missing 64 bit driver for my 3200 scanner they said, "It'll be available in two weeks." That was 3-4 years ago, and it's still not available. Hardware companies use these SW/HW incompatabilities to sell more, newer hardware (which is a rip-off in my book, and SO un-green as all this old HW has to go somewhere). It's not difficult at all to alter a driver for a different OS. After doing some research I had no problem doing it myself, but a printer is much different (inks, paper, etc.).
     
  18. I hope Brad isn't right. I have a 2200 and I'm still on 10.5.5. I'm afraid 10.5.7 will kill my printing and I don't have the time to troubleshoot right now.
     
  19. Can you guys uninstall OSX updates? Is there a 'restore to a previous point that worked', or an update uninstall option (like on that other OS)?
     
  20. I apologize for not doing this earlier; I just Googled the issue and it looks like the .7 update is causing problems with other Epson printers too.
    Have you tried these (found via Googling the issue)?
     
  21. Gentleman, they are the only two windows that I get....
    I have uninstalled and reinstalled the driver many, many times. I get no printing options. I am at a loss.
     
  22. It's clearly an Apple issue. Have you tried getting an answer via an Apple forum?
     
  23. "Gentleman, they are the only two windows that I get...."
    But what happens when you click on the highlighted Print... button in your Print 2.png??? Nothing? It crashes? What?
     
  24. are you afraid of using the print buttom on the print windo in Photoshop? just press it and get me that screen capture..before that whe CANT help.
    No you cant go back in time when you upgrade your OS other than starting with a backup..what appl suggest you do BEFORE upgrading or if you have Time Machine enable you can go back from to a previous state.
    Until i see this screen capture i wont anwser anything more ; )
     
  25. Brad, how can you conclude its a Apple issue if you dont know if the OP have install the correct printer driver? or if he use the correct one not the gutemprint one? until you see the epson or not menu..nobody can pin point anything on any one..except a user error for now.
     
  26. Patrick, the screen shots are of the ones I get in Photoshop. I don't have Gutenprint.
     
  27. Keith, you should like anybody else in this world have 3 screen shot to provide;
    1_ page setup. DONE
    2_print with preview. DONE
    3_press the print button on the lower right corner to bring you in the epson driver or not. STILL NOT DONE.
    You dotn ahve to have Gutenprint..its there by default when you install OS X..part of the system..invisible to the eyes, but present and most of the time, taking charge without your notie of the printer when you *think* you install it. Until you provide this last window..i cant help, so cant anyone else here also.
    The window should or could look like this
    00TwNi-154841584.jpg
     
  28. Brad, how can you conclude its a Apple issue if you dont know if the OP have install the correct printer driver?​
    Because as I stated above when I Googled the issue, many others are having the same problem with the .7 update, even on newer printers like the 2880. Somehow the update broke communication with many printers. Epson didn't change anything, Apple did. So if you want to hold Epson responsible, then just be patient and wait for a driver update...if one comes at all for older printers. Otherwise research the problem with Apple, and you may find an answer.
    Since Apple recommends doing a backup before updating, just resore that backup or use Time Machine. If you don't have a backup, then niether Apple nor Epson is at fault, and guess who is.
     
  29. I saw on a commercial that Apple offers the Mac 'Geniuses'. Have you tried using that tech support resource?
     
  30. For now im holding the user responsible ; )
    Nor Apple or Epson force him not to press the print button and see whats appening! Nothing related to a update or a tech problem for now.. I have 4 Mac station, all running 10.5.7, a 1400, 3800, 2400, and a 7880..they ALL work fine WHEN I PRESS THE PRINT BUTTON ; )
     
  31. I see, I wasn't aware you had the same update without issues (I missed that part, sorry). So I wonder now if all the users with issues have something else on their systems that may be conflicting (or USB comm is different on printers older than the 2400). Still I think the best place to start is with Apple tech support.
    If there are other USB devices connected, try unplugging those (including the mouse and navigate with the keyboard) to check for USB conflicts.
    Also Epson has free tech support at 562-276-1300. I've used it, techs in California answer, but I had limited success there (as stated above).
    Or maybe Epson called Apple and said, "We want to sell more printers, so break comm. with anything older than the 2400 with a new update." (joking...I'm NOT a conspiracy theorist)
    As the OP stated above, he only wants to hear from people who have it working with the 2200. I've tried to recommend every troubleshooting step I can think of (that's also my job, but with PC's) with no response, so I'm out.
     
  32. "Patrick, the screen shots are of the ones I get in Photoshop. I don't have Gutenprint."
    Wow. Can you answer one simple question that Patrick and I have been asking:
    What happens when you click on the "Print..." button?
     
  33. Patrick,
    Here is the last window.
    Thanks.
     
  34. When I click on the print button, look at my last post, it prints.
     
  35. Ah Ah Ah..OK, well my friend, click on the little arrow beside your printer name, see the small triangle that point UP..thats right, click on it now he point down..and now you see what you wjere missing since you ask your questions.
    See if you had provide this screen shot all would have been fix yesterday 3 min after you post it..
    Let us know if all is fine now.
     
  36. I run Mac OS X v10.5.7. I don't have an Epson 2200, but I use the Epson R2400. Driver dialogs are the same between them, however, modulo features of the 2200 vs R2400. Epson supports both printers on Mac OS X v10.5.7.

    Print driver dialogs vary depending upon which application you are using and what options you've chosen. Here's a representative sample:

    Print driver dialog in Safari 4, collapsed:

    [​IMG]

    Print driver dialog in Safari 4, expanded:

    [​IMG]


    Print With Preview and Page Setup dialog in Photoshop CS2, printer selection menu open:

    [​IMG]

    Page Setup in Photoshop CS2 with Epson R2400 chosen:

    [​IMG]

    Print dialog after clicking Print button in Photoshop, collapsed:

    [​IMG]

    Print dialog, expanded, showing choosing the Print Settings panel:

    [​IMG]

    Print dialog, expanded, showing choosing media type from drop down menu:

    [​IMG]


    I've had zero problems printing from Photoshop CS2 or Lightroom 2.4 on Mac OS X 10.5.7.

    All my clients who have called with printing problems had no computer problems, they simply needed to be taught how to use the print dialogs. I'm not certain I understand this as they seem perfectly clear to use for me.
     
  37. Thanks Godfrey!
     
  38. Godfrey,
    your windows are different. I am printing through CS4 which should be similar, but is not. I do not have media type choices or dpi choice settings for the printer. I had all of these when I was using OS9. They are not here. I have checked every drop down menu, clicked on every arrow. My windows are different then the windows you posted.
     
  39. Ah ha, I finally found it! At least the media type choices. It is really buried.
     
  40. Keith, im starting to think you seriously dont want help..
    HAVE YOU CLICK ON THE ARROW BESIDE YOUR PRINTER NAME
    the problem is NOT in the 2 first window you sent us..its in the last one because YOU didtn press the little arrow to get the full expended menu.
    00Twxo-155179584.jpg
     
  41. what you will get when you press the arrow
    00Twxt-155179884.jpg
     
  42. I finally found everything. What an ordeal. It is not as clear as the printer driver in OS9. I found everything finally, paper settings, dpi settings, etc.. Thank you all for your help!
    Patrick, I did click on that arrow. CS4 is very different from CS2, 3, etc..
    I just hope I can find them again.
    I guess having installed and reinstalled the driver, somewhere along the line line, it finally installed correctly. These options were not here before.
    Thanks all again!
     
  43. all is there for you to choose; media type, speed, ink, and one menu back call color management you should TURN OFF color management.
    Dont forget to select FIRST your ICC profile for your paper type IN PHOTOSHOP..this is where you tell your printer how to print.
     
  44. @Brad..so do you understand now when i say its most of the time a USER PROBLEM..nothing to do with Apple or Epson in that case..like almost ALL the other case around in fact.
     
  45. Keith,
    I disagree that CS2 is that different from CS4. I work with both .. there are minor style differences but the printer dialogs (Page Setup... and Print...) are pretty much the same ... on Mac OS X.
    Comparing to Mac OS 9: yes, the entire print architecture and all dialogs related to it are quite different. I haven't run Mac OS 9 since 2001.
     
  46. Thanks Godfrey. I can't tell how many times I have tried finding the options I need. Honestly, they were not there the countless times I deleted and reinstalled the driver until yesterday morning when I did all again. Maybe it was the karma of photo.net......
    Thanks for your help.
     
  47. or the little arrow you never press...
     
  48. Just so we're clear Patrick, I did not have these options before. And I did press that little arrow the many times after I uninstalled and installed the printer driver.
    Thanks for your help.
     

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