Hello, I would be remiss if not to report my recent bad experience with this person selling Kodak EIR Color Infrared from his online website. First, I have purchased from him in 2009 and did receive product after about 2 weeks. However, about a year ago he announced a "last batch type scenario and sold that off, so I was happy to see this March that he had come up (somewhere?) with a 2011 Expiry batch of this stuff in March and was rolling 700 rolls at $33/$30 bulk a roll. So I asked him if this 2011 batch was fresh and what it looked like. He sent email reply that it "looked beautiful". With that reassurance 6 weeks ago I ponied up $600+ via Paypal. 2 or 3 weeks later I sent him email inquiry as to when he expected to ship out - as this film is heat sensitive and I didn't want it sitting in my PO box. He replied that he "would let me know, I don't actually have the film yet." (WTF? - he told me that this 2011 batch is "beautiful." but he doesn't actually have it to know if it is heat damaged or other?... About 2 or 3 weeks went by and still no shipping timetable estimate, so after about 6 weeks I requested a refund because I was tired of checking my PO box every day in next city over for the heat sensitive EIR. He replied, "sure I'll send you a refund via Paypal now". But of course he dallied on that too so I put in a "dispute" with Paypal as a paper trail. PayPal has timetable for filing such disputes which was approaching in this case. Since he still refused to ship me the roll I paid for (or didn't have them to ship?), Paypal forced him to refund my money by locking up his account in the meantime. Only then did he start to communicate with me timely, and in the end Paypal refunded the money from his account and the man then got verbally abusive - demonstrating his complete lack of professionalism. In the end, I never saw proof the he actually has the rare and discontinued film yet to this day. There are a few questions in my mind about this man's customer service too. So I need to share it with community because as the saying goes: Caveat Emptor.