This is a follow-up to the original posting I made regarding service problems with my Rollei. I also posted the identical response as an answer to the original question, but figured that posting it as a new question would gain more reader attention. <p> Here's what I found out about the repair. As I mentioned before, I didn't purchase the body through one of the distributor's stores, so the distributor's repair facility will NOT honor the warranty. I received the repair estimate (from the distributor/service center) of $100 for parts and $200 for labor to replace a 'shutter board.' It will take more than 3 MONTHS to receive the parts for the repair. The problem with the magazine is that it just needs some adjustment so the body "knows" when the darkslide is closed. That estimate is $130 for the labor for the magazine, so the total is over $400 or more than 10% of the price of a new body kit! <p> I have sent email to twice Rollei at their information email address in Germany (firstname.lastname@example.org) as well as the Rollei digest, and have yet to receive any response from either place. It appears the only alternative I have is to send it back to Germany and wait up to 6 months for the repair. Needless to say, especially for a product this expensive, I'm very unhappy with the lack of product support/service.