Epson 3800 printer issue/question

Discussion in 'Digital Darkroom' started by ray ., Jun 29, 2019.

  1. What nozzle check showing?
  2. Ah forgot. I'll get to that today, thanks Nick.

    I've been checking on the Epson P600 if I end up getting something new.
  3. Did a cleaning by holding the menu button down 3 seconds. Got the same result with a test print with setting on advanced B&W. Where the blacks or dark greys are, it prints a blueish hue. The darker the grey tone should be, the lighter the blue.

    Tried to do the nozzle check again and instead of getting sets of lines with colors & grey tones (which I think looked pretty normal last time), it gave me the following:
  4. Also couldn't do a cleaning when in the Epson utility menu.

    Driver version is 9.33
  5. Nozzle check on mine looks like this
    You can see individual channels. When inks get too low , you can't launch head cleaning.
  6. Yeah that’s how mine looked a few days ago when I did it, except they were printed in two groups split between the colors and monotones.. There may have been only 4 colors- yellow was virtually empty. Now magenta is empty & cyan almost. I must have tossed the paper- should have saved it.

    At this point I’d have to spend another $160 for 2 cartridges after spending $60 to replace yellow before doing anything else, with no guarantee it can easily be fixed.

    Do people expect the P600 model out now to be at least as good and well built as the 3800? Stylus Pro 3800’s aren’t fetching much on eBay.
  7. digitaldog

    digitaldog Andrew Rodney

    Based on some limitations, the P600, which I did own will provide print quality as good or better. But you should consider the actual replacement for the 3800 replacement (3880) which is the P800 which I also own.
    As I said much earlier, I think your printer is dying and I would move on.
  8. The only significant difference between the P600 & 800 is print size capability & ink cartridge size though, right? $509 vs $895 after rebate.
  9. digitaldog

    digitaldog Andrew Rodney

  10. I was thinking smaller ink cartridges on the P600 in a way would be better because I don't print a huge amount, and go without printing at all sometimes for a year or more.
    But looking at it more closely, even not printing that much, I'd need to replace 25.9ml cartridges pretty soon, so I may as well order another full ink set with the printer. At that point the difference in price between the 2 printers is not much, and I'd still have less than the quantity of ink the P800 comes with.

    My thought too was the P600 would be a little more compact, but that's probably not enough reason to choose it.
    digitaldog likes this.
  11. You know if you not use those printers, print-heads got clogged and you actually wasting way more inks on cleaning heads, than on printing itself:)
  12. Ray, I replaced my 3880 with a P800 December of last year. I think the P800 does a little bit better job with greens. I think the improvement between the 3880 to P800 is incremental and nothing to justify replacing the earlier generation if you don’t have to. I imagine that the 3800 is probably neck and neck with the 3880. I replaced my 3880 because the dampers were messed up. Repair cost for replacing all the dampers would be about $800 because of the work unless I did the work myself and then it would be around $200 not including the time to take the printer apart repair/replace the head and dampers and put it back together correctly not to mention recharge all the inks. There are YouTube videos on how to do it. The black smearing along the edges of the print you showed us looks to me to be damper related and given the age of your printer its time to start having damper problems. My yellow 3880 cartridge was sucking black ink into the cartridge that would show up on test prints. I chose to buy a new printer. The P800 is $895 dollars with the current discount. The 3880 I had for 9 years was amazingly reliable. The P800 so far seems to be good to go. I print for myself and friends. Something to consider is that most printers are made of plastic and metal. Plastic just sitting around will outgas and become brittle and friable even if its seldom used. There is a good argument to replace your 3800 that I believe was in its day one of Epson’s home runs. Good hunting.
    digitaldog likes this.
  13. The P800 should arrive at my doorstep this week.

    I hope the bottom feet are made of something more durable than the plastic/rubber/whatever material the 3800 had, that left a gluey residue on the table top.
  14. Just started printing with the P800 yesterday and have made a few thumbnail 3 inch prints and a couple of prints on letter size paper.

    The screen just popped up with a message 'Install the maintenance cartridge'.

    I'm wondering now if they sent me an open box printer. The outer box looked normal but I had noticed when I opened it the thick semi-opaque plastic around the printer looked a bit dented up. Also it came with two 7 page booklets that apparently explain the warranty, but neither of them are in English.

    The exterior of the printer looks new though, and it had 20+ pieces of tape that Epson puts on to protect parts in shipping.
  15. digitaldog

    digitaldog Andrew Rodney

    So does the maintenance cartridge look like it's wet/full of ink?
  16. I removed the maintenance cartridge and ink is just soaked into the central portion of it- front and back are dry. Replaced it back and the menu came back to normal, so maybe it was just a message error. The printer hadn't been shut off for over 48 hours (now 72+) so maybe that could have something to do with an error?

    I've made a few prints with it since the issue and it seems fine.

    None of 3 people on the phone at BH photo could tell me yes or no if they'd sell a printer as new that was returned with the buyer taking it out of the box without ever setting it up. I'm going to figure the chances of that happening aren't likely, but even if it did, the printer I would assume would still perform as new. I've got the 1 year warranty in any case, and will be exercising it enough to see if the problem arises again.
    Last edited: Aug 8, 2019
  17. One other thing- and I may make a separate post on it- Is that the front feeder seems a little awkward and problematic to use. I've followed instructions with it and out of 4 pieces of letter size paper only one was printed without problem. The others had the front corner of the paper dented in the process.

    I've found that with Ilford Gold Fibre Silk (12.5 mil) the top sheet feeder works fine. I want to order some Canson Platine Fibre Rag (15.6 mil) but I don't want to have to use the front loader….. So far I've only printed on letter size.
  18. Reading now on Luminous Landscape that people having trouble with the front load is typical. I've read a description of how to get the hang of it, with the writer saying it's a design flaw but not a fatal one. I've read it twice and don't quite understand it, so I'll have to work on it some more. Also apparently using something as thick (but not really a thick paper) like Ilford Gold Fibre Silk from the top feeder might not be good for the printer long run.

    Unfortunate this is an issue. I suppose if I figure how to work with it I won't be worrying about it, but for now, it's disappointing.

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