Mary Doo Posted May 1, 2015 Share Posted May 1, 2015 <p>My D800 camera is acting strange - it looked dead (the top right screen was totally blank), then came alive again after I moved the battery and the card in and out.</p><p>Now it is dead again and I can't seem to revive it.</p><p>Never had this problem with a camera. Usually it was either dead or alive. But maybe now it is actually dead - really dead now? Any idea?</p> Link to comment Share on other sites More sharing options...
Mary Doo Posted May 1, 2015 Author Share Posted May 1, 2015 <p>Just now I opened the battery door and it came "alive"! I am afraid to turn the camera off. </p> <p>Is it the battery contact? If so, what's the best way to deal with it?</p> Link to comment Share on other sites More sharing options...
Mary Doo Posted May 1, 2015 Author Share Posted May 1, 2015 <p>Oh no, I pressed the exposure compensation button and the display is gone again. </p> Link to comment Share on other sites More sharing options...
ShunCheung Posted May 1, 2015 Share Posted May 1, 2015 <p>Have a flashlight handy? I would check the battery compartment for any corrosion or oxidation. Clean that if necessary. Also try another, fully charged EN-EL15.</p> <p>Are we talking about a CF card or SD card? If it is CF, I would check for any bent pins inside the CF compartment.</p> <p>P.S. Should I mention <a href="/casual-conversations-forum/00dGDM">Schrödinger</a>? :-)<br> Sorry Mary, I know it is not fun with a malfunctioning camera.</p> Link to comment Share on other sites More sharing options...
Mary Doo Posted May 1, 2015 Author Share Posted May 1, 2015 <p>Now it seems to get back to normal, but not sure for how long. It went through an "err" message during which I could still shoot (strange).</p> <p>I checked the battery compartment and it looks clean. I did try another battery as well when the problem occurred. Also tried another card (and another lens) in the process before I posted. I'll let it rest for now. If there's any other idea, pls let me know.</p> <p>Didn't get your <a href="/casual-conversations-forum/00dGDM" rel="nofollow">Schrödinger</a> joke - yet. Will look closer. ;-)</p> Link to comment Share on other sites More sharing options...
ShunCheung Posted May 1, 2015 Share Posted May 1, 2015 <p>If the problem comes back tomorrow, I would definitely send that D800 for check up. That camera is not dependable.</p> <p>Maybe the message is to upgrade to a D810 or switch completely over to Micro 4/3.<br> <a href="http://en.wikipedia.org/wiki/Schr%C3%B6dinger%27s_cat">Schrödinger's cat</a></p> Link to comment Share on other sites More sharing options...
chuck - Posted May 1, 2015 Share Posted May 1, 2015 <p>Mary-<br> Try scrolling all of your control wheels (mode dial, etc) to make sure you don't have one in between "stops" - long shot, but I've had it happen with erratic results.<br> Shun-<br> Pretty heady analogy...</p> Link to comment Share on other sites More sharing options...
lornesunley Posted May 1, 2015 Share Posted May 1, 2015 <p>Personally, I'd send it in for service right away</p> Link to comment Share on other sites More sharing options...
Mary Doo Posted May 2, 2015 Author Share Posted May 2, 2015 <blockquote> <p><a href="http://en.wikipedia.org/wiki/Schr%C3%B6dinger%27s_cat" rel="nofollow" target="_blank">Schrödinger's cat</a></p> </blockquote> <p>Shun, I got it now. Appropriate analogy!</p> <p>Chuck, I just tried most any button and can't get it to die now - not complaining. It very well could be possible that some setting was amiss because I placed it (with the 200mm micro lens attached) in an uncomfortable position atop a ridiculous mishmash of camera stuff just before it played dead. Just a guess, not sure.</p> <p>If it happens again I will definitely have it checked. I plan to use it for a fashion shoot tomorrow. It will be a good test. I will also bring the Olympus E-M1 as backup - just in case.</p> <p>Thanks!</p> Link to comment Share on other sites More sharing options...
rodeo_joe1 Posted May 2, 2015 Share Posted May 2, 2015 <p>Sounds like poor battery contact Mary. A sure sign of loss of battery power will be that the camera viewfinder goes dim and out-of-focus. Hopefully the fault is with the battery and not the camera. Try a different battery if the fault reappears. It looks to me like the contacts on the En-EL15 battery are less substantial than those in the camera.</p> <p>You could try spraying the contacts on the battery (and <em>only </em>the battery contacts - well away from the camera) with a switch cleaner aerosol.</p> Link to comment Share on other sites More sharing options...
ShunCheung Posted May 2, 2015 Share Posted May 2, 2015 By any chance moisture or condensation might have gotten inside the camera? If that is minor, the problem could go away after things dry up. If the problem returns, by all means get the camera checked by Nikon. Otherwise, if they cannot reproduce the problem, I am not sure what a technician can do with a working camera. Link to comment Share on other sites More sharing options...
Mary Doo Posted May 2, 2015 Author Share Posted May 2, 2015 <p>Rodeo, that's the most logical explanation. Shun, don't think there was any moisture at all. Anyhow, I will check it out tonight in the event photography. If it can hold out through the entire event, then it has probably recovered from whatever. We'll see...</p> Link to comment Share on other sites More sharing options...
ArthurRichardson Posted May 2, 2015 Share Posted May 2, 2015 <p>curiousity killed........</p> Link to comment Share on other sites More sharing options...
Mary Doo Posted May 5, 2015 Author Share Posted May 5, 2015 <p>The camera seems to work but with these two problems at minimum: (1) Occasional "err" that would go away. (2) Focus problem even with the 24-70 and 70-200. In my past experience, these two lenses snap on the focus immediately.</p> <p>Not wanting Nikon to just casually examine it and dismiss it as "user error", I will need to talk with them first. Thanks for lending your ear.</p> Link to comment Share on other sites More sharing options...
ShunCheung Posted May 5, 2015 Share Posted May 5, 2015 <p>If you see "err" occasionally, i.e. not just once or twice, it is clearly not a user error. Unfortunately, that maybe an indication that some electronics inside needs replacement, and that will likely cost some money.</p> Link to comment Share on other sites More sharing options...
Mary Doo Posted May 6, 2015 Author Share Posted May 6, 2015 <p>Definitely something is wrong. Wonder if the warranty covers it. Will deal with it next week. Thanks.</p> Link to comment Share on other sites More sharing options...
Mary Doo Posted May 26, 2015 Author Share Posted May 26, 2015 <p>Thought some of you may be interested in an update: Many thanks to Nikon (Melville, NY) for fixing my D800 for free and returned it in one week! I was pleasantly surprised, as the warranty has already expired.</p> <p>The identified defect was "Communication Focus".</p> <p>The repairs as stated on the invoice:<br /> <br /> - RPL FRONT BODY<br />- RPL HOT SHOE<br />- RPL SHUTTER MECHANISM<br />- GENERAL CHECK & CLEAN<br />- CLN CCD<br />- CKD EXPOSRE<br />- CDK FLASH OPERATION<br />- ADJ AF SYSTEM<br> <br /> Repair Charges: 0.00<br />Complimentary: 0.00<br />Shipping & Handling: 0.00<br />Total Amount: 0.00</p> <p> </p> Link to comment Share on other sites More sharing options...
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