wogears Posted June 13, 2017 Share Posted June 13, 2017 Hello all: I have a problem with my D600. With a large selection of lenses, OEM and third-party, if I shoot a flat object in landscape orientation (tripod, camera level), the top of the image is invariably softer than the bottom. The difference is not small. I've come to be fairly sure that the sensor is somehow tilted. The lens mount is secure, no loose screws, and the camera shows no sign of any impact damage--not even a scratch. I called Nikon repair, and they suggested I try a two-button reset, which sounds silly. If that fails, they want me to send a few sample images. Two questions for this group. Has anyone seen or heard of this problem? If so, what was done about it, if anything. Is there any possibility that a reset would make the slightest difference? Attached are two 100% screen grabs to demonstrate the problem. Link to comment Share on other sites More sharing options...
ShunCheung Posted June 13, 2017 Share Posted June 13, 2017 Nikon has replaced the D600 by the D610 a long time ago. Has you D600 been showing this problem from the beginning (since your ownership) or it is more a recent development? If the lens is not completely perpendicular to the sensor, the more likely scenario is that your lens mount is slightly bent upon some kind of impact, rather than the sensor being tilted. If the two-button reset doesn't fix it, it is probably best to have a technician check it out. Link to comment Share on other sites More sharing options...
wogears Posted June 14, 2017 Author Share Posted June 14, 2017 Nikon has replaced the D600 by the D610 a long time ago. Has you D600 been showing this problem from the beginning (since your ownership) or it is more a recent development? If the lens is not completely perpendicular to the sensor, the more likely scenario is that your lens mount is slightly bent upon some kind of impact, rather than the sensor being tilted. If the two-button reset doesn't fix it, it is probably best to have a technician check it out. I'll send Nikon the test images they want tomorrow, and see if the camera should be sent in. I bought this used, so there could maybe have been some kind of damage, but its certainly not visible. Link to comment Share on other sites More sharing options...
ShunCheung Posted June 14, 2017 Share Posted June 14, 2017 Over a decade ago, once the strap on my camera bag came off. The entire bag with one camera and lens attached inside fell onto the ground from waist level. The body was a heavy D2X and the impact slightly bent the mount on the lens' side, and from that point on every image was not in focus on one side. Another symptom was that some of the AF points stopped working with that lens. However, the lens mount damage was not at all visible. If the sensor is tilted, it would not affect the regular AF system. Nikon charged me like $135 to fix the lens mount. Link to comment Share on other sites More sharing options...
Sandy Vongries Posted June 14, 2017 Share Posted June 14, 2017 Don't have the 600 so don't know if it has it, have you checked the virtual horizon with camera on the tripod? Link to comment Share on other sites More sharing options...
Matt Laur Posted June 14, 2017 Share Posted June 14, 2017 I have a D600 with a lot of miles on it. It's been retired to the backup bench, but it is a decent full-frame camera, of course. I've knocked it around a lot, and apparently knocked it one too many times. I experienced what appears to be exactly the same symptoms - an out-of-focus (or, DIFFERENTLY focused) image on one end of the frame. I was initially worried that I'd de-centered a lens, but the problem was present on all of them, more noticeable of course when shooting with a larger aperture. It became evident that the frame/mount had taken a hit, and Nikon agreed. I shipped it to Nikon, and they replaced the lens mount for about $300. While they had it, because it's a D600 and they had a special program to address some complaints about oil spatter on the sensor ... they replaced my well-used camera's entire shutter mechanism. So, it's essentially a brand new camera for $300. Not bad as a backup body that I know I can rely on for a while yet. Link to comment Share on other sites More sharing options...
ronald_duren Posted June 14, 2017 Share Posted June 14, 2017 I ship my D600 yearly to Nikon where they clean the sensor or replace the shutter at no charge. If the camera needs additional repairs they will give you an estimate prior to doing the work. Link to comment Share on other sites More sharing options...
wogears Posted June 14, 2017 Author Share Posted June 14, 2017 Just sent images to Nikon, and expect to send the camera to them. Link to comment Share on other sites More sharing options...
wogears Posted June 14, 2017 Author Share Posted June 14, 2017 BTW, it does look as though the lens mount is the problem. Link to comment Share on other sites More sharing options...
ShunCheung Posted June 14, 2017 Share Posted June 14, 2017 BTW, it does look as though the lens mount is the problem. The sensor is well protected in the middle of the DSLR body. Unless you slam the camera with a sledgehammer, it is very unlikely that you'll dislocate it. The lens mount is far more exposed and we attach lenses to it. If you have a longer lens mounted, some pressure on the front end of the lens will generate a lot of torque on the mount. Since the OP acquired this D600 used, the damage could have easily occurred during the previous ownership. Link to comment Share on other sites More sharing options...
rodeo_joe1 Posted June 14, 2017 Share Posted June 14, 2017 On my D700 I noticed a shift in focus in "handheld" LiveView mode between what was seen on the screen and the taken image. Weird! "Tripod" LiveView works as expected, so I just stopped using the handheld version. I never have figured out how the sensor plane could effectively shift between LiveView preview and image. I'm pretty sure it has nothing to do with the OP's problem, but I'd be interested to hear if anyone else has experienced anything similar with a D700. Oh, forgot to mention. This was with manual focussing, so there's no question of AF jumping during the taking process. Link to comment Share on other sites More sharing options...
wogears Posted June 15, 2017 Author Share Posted June 15, 2017 Well, after a back-and-forth with Nikon, I decided that before I spent any money, I would set up the most rigorous tests I could. Everything seems okay! I have no idea what went on, whether it was operator error, operator stupidity, or something else. At any rate, thanks to all for helping, and apologies for wasting people's time. Les Link to comment Share on other sites More sharing options...
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