D300 DEAD won't power on

Discussion in 'Nikon' started by don_clayton_bell, Feb 4, 2009.

  1. There's been a lot of owners, on this site and other photo sites, that had their D300 go completely "DEAD" for no apparent reason. I'd like to hear from YOU, if you had this problem, repaired it thru Nikon Service Center, what it was contributed to, how long have you had it back, and any further problem? Mine's at Nikon now. With less than 100 shots at 5 week. My serial number is 3159521 I like to know if camera serial nos. are close? Read a lot about the trouble, just not about the fixes...........Thanks
     
  2. Don,
    I've not heard about a lot of dead D300. Jim Fenton went to almost every forum on the Internet & made a huge deal about his. Yes there were issues with some battery stuff. Nikon has fixed that with firmware updates. So as far as I know - that's all taken care of.
    If you have not updated your firmware - than that's probably the problem....
    Lil :)
     
  3. wow, i've never heard of this problem b4.
     
  4. ShunCheung

    ShunCheung Moderator

    "There's been a lot of owners, on this site and other photo sites, that had their D300 go completely "DEAD" for no apparent reason."​
    Don, I see this is your first post. Welcome to photo.net.
    But sorry, I am not at all aware of this. Early in the D300's cycle, there were a few cases of the so called "False Battery Low" issue. But as far as I know, that only affected a small number of D300's, and that was fixed via a firmware patch. About 2 weeks ago, we had the following thread in this forum, and most D300 owners reported no problems at all: http://www.photo.net/nikon-camera-forum/00SCGt

    Could you provide some links to existing threads on photo.net to support your claim?
    P.S. Here is a long thread on the "False Battery Low" issue: http://www.photo.net/nikon-camera-forum/00OT2O
     
  5. Don, I have not heard of "a lot of owners" having this issue. I have read of people updating their firmware incorrectly and having trouble. Please define what you mean by "a lot of owners". The dead battery indicator problem was fixed with the firmware update.
    *X&$#**X&$#**X&$#**X&$#*
     
  6. Sorry guys, but the Battery problem, fixed by firmware gave a "low battery" warning. I'm talking about completely DEAD nothing Not Even Shots Remaining Count. And, yes there's documentation including this site. I'm not real good on computer and posting......just learning how. But Google search served me on investigating problem. You've got several here. But, I can't find followups. Give me a little help. I loved my camera! And yes I updated my firmware the day I rec'd my camera, have 5 batteries all charged, disconnect lens, turned on and off, and walked Nikon Tech thru it on the phone. Now being a new owner of a great camera with a problem and it maybe small to some but it's huge to me.
    On on Jan. 9, 2009 Dead then the one at the State Capitol with 6 out of 9 cameras. etc. Not knocking D300 just looking for answers. Thanks And, YES I'll agree a FEW out of millions is not a LOT except for those few that have a DEAD camera.
     
  7. Sorry Don! I read every thread here that concerns to D300's and I have never read one of a D300 going dead!
    Sorry to hear a bout your problem! Good luck!
     
  8. Reme' you just had one posted on Jan 9, 2009
    photo.net/nikon-camera-forum/00RyDQ
    I hope this is how you add a insert. Sorry, but the many post on sites are "er"r errors and a few if you read on are completey DEAD. Could be just wording ,not sure.
     
  9. Lil Judd - Yes, I've read, Jim Fenton's post. and out of the 3-4 million D300 there's many that have had NO problems.
    Joseph Braun- Do some searches .... changing your wordings
    Shun Cheung - I read your postings every time I'm on the Website, Thanks!
    Richard Armstrong - First thing I did the day I got my D300
    Rene' Villela - Sorry, I didn't mean to sound so hard. Please forgive me......being a old (64) Southern Gentleman I know better. It's taken days for me to join this site due to problems that Ms Ball and the Technical Dept. couldn't fix to get it to let me signup. I just needed to VENT..........not make anyone Mad.
    Thanks again for all those coming back to me!
     
  10. What is a lot compared to the total amount of sold camera's? Only people that have no problem don't shout: "I have no problem".
     
  11. ShunCheung

    ShunCheung Moderator

    Don, you said your D300 just goes completely dead. And we have a few cases of the false battery low problem, which admittedly Nikon was very slow to come up with a solution. And there is this one case that someone's D300 shows "Err" and needs repair.

    Given that initially Nikon was manufacturing 80,000 D300 bodies a month for several months, I am not aware that "a lot" of them are having problems. Quite to the contrary, a recent thread from two weeks ago demonstrates that by far the majority of D300 owners have no issues, including me.

    Sorry that your D300 has problems. Hopefully Nikon can fix it soon, but I think it is very unfair to claim that a lot of D300 have problems.
     
  12. bms

    bms

    See my recent post, Dec 17th?
    http://www.photo.net/nikon-camera-forum/00RpfM
    Nikon took a few weeks (about 4) and replaced the main circuit board...among other things. $200. What happened? They also replaced the CF card slot connection (Matt Lauer had asked a clever question if I had any bent pins, and it seemed that I had not, but I had that problem a few months ago and fixed it myself, so I thought it true, true and unrelated), and as I have read a short from the pins can fry the camera....
    But yes, the thing just died on me.....
     
  13. Shun Cheung - Once again, I'm NOT bad mouthing the D300 or Nikon, I was just asking a question. If anyone had the DEAD camera problem. I've read all posting for days (since 1/27/09) on the Web and there have been a FEW problems of D300 going completely DEAD and not from battery. Read Benjamin Schaefer posting above and Krista Rose Breece I think 1/9/09 on PN. She had the problem after a year. Now you being AT&T Bell Labs you understand "Risk Factors" On the posting you've memtioned, Yes the 20-30 replies were all happy customers. But, there are a few 3-5 that have had the DEAD problem.
    Also, I'm a firm believer of the human race, that can afford a D300, 99% read the manual, buy DVDs covering the operation, check out the Nikon tutorials, and etc. Not everything is human or operator error! at 80,000 production monthly there has to be some % of quality control missed! I'm just looking for info. on those. Tryng to narrow the possible cause of the problem.
    Benjamin Schaefer - Thanks for coming to my rescue! I was beginning to believe ....I'd only dreamed others had this problem.
     
  14. "99% read the manual"​
    You'd be surprised.
     
  15. David Chu - Now, Just think about it. If you've owned a camera before the D300 and if it was a DSLR with menu. Then maybe you wouldn't read the whole manual. But, if you had a question you'd grab the manual. Just as I did with my problem. Wasn't listed in "TroubleShooting", then I went to Internet, after reading a heck of lot of different postings, I then called Nikon Technical.
    It's like a computer, if you understand "DOS" then go to "Windows" it's Not impossible to understand. If you don't change the Operating System. " ISO, Aperture, Shutter Speed, f/stops, etc., and then there's the "AUTO PROGRAM" for the Point and Shoot photographers.
    There's always been the type of "Professional" that never wants to help or give away the trade seceret of photography. What a shame Not to pass on knowledge. Wonder where they got all their knowledge? You do not have to understand how a piece of equipment works; to be the GREAT OPERATOR of that equipment! Just my 2 cents worth....and I grew up in a family photography studio and film processing!
     
  16. I got a DEAD D300 from Costco on June, 2008. Its total DOA.
     
  17. I've never heard reports on any of the forums of D300 just dying--except for the battery issue and the firware upgrade fixed that. Given the number of D300s out there, there certainly will be a few with manufacturing issues. But I have not seen or heard anything the indicated a trend in this area.
     
  18. Don, I don't think anyone here is disagreeing with you that your D300 went dead. Really, very sorry to hear that.
    But like others, I visit the forums out there and have never heard any widespread problem about the D300 simply dying other than what's been mentioned. I am sure there are others like yourself that have had a D300 die on them. These are electronics, after all, so lots of possibilities here. Sorry, I tried to reproduce a Google search but still can't find anything that suggests this has happened to 'a lot' of people.
     
  19. Hi Don!
    First of all don't worry! I don't take things personal and i know you must be frustrated with your camera not working!
    That thread, Yeah! I read it. Ok, her camera gave her an error warning. I understood that your had nothing at all. just dead, no warning. anyway, i just hope you get your camera working soon! Cheers!
     
  20. Don, the only logical way to pursue the goal you stated in your original post - trying to determine if there's a pattern based on feedback from other owners - is to set up a survey or poll using standard methodology to ensure the results are statistically significant. Anecdotes on discussion forums can't serve that purpose.
     
  21. That must be frustrating, and though I don't read every post here re Nikon's, I haven't heard of this problem though by the posts you have listed it appears that it does happen. But I tend to think if it was wide spread, it would have been discussed ad nauseam here. Have you contacted Nikon or the store you bought it at? No fun if it's your only camera, but it should be under warranty, right? The point is, not to minimize the issue, but I think it's very very rare. Just move on, send it back and get on with it. I don't think there's a Nikon conspirecy to hide some known production or design problem common place in many D300's. It looks like you just got a "lemon".
     
  22. Hurray - I am so glad to hear that the "False Battery Low" issue has been fixed by the latest firmware upgrade. I had this problem last year but had not sent it out for repair yet because it seemed to go away after I took the MB-D10 grip off.
     
  23. I asked a question about the reliability of the D300 two, maybe three weeks ago, because I thought I noticed a disproportionate number of of varying complaints on this model. Most of the people responding had not experienced any problems, but this thread raises the issue again independently, which do make one wonder. I've had my D300 for three or four months now with few issues myself, but there must be something behind these complaints that Nikon should forthrightly address, if only to say there are no disproportionate number of problems with the D300, as compared to similar models. Bruce Campbell
     
  24. ShunCheung

    ShunCheung Moderator

    Bruce, Nikon must have sold close to 1 million units of the D300. If there were indeed a disproportionate number of problems, you should see at least 20, 30 individual complaints in a thread like this. The fact of the matter is that this thread has been around for a full day now and after people dig up old threads, there are no more than 4 to 5 separate complaints of all problems that require repair other than the False Battery Low issue.
    If anything, that is very low for such a popular camera.
    P.S. In the early months of the D300, Nikon ran three shifts around the clock at their Thailand factory to produce 80K D300 bodies a month.
     
  25. ShunCheung

    ShunCheung Moderator

    This thread has now been around for two days.
    As far as I can tell, we have exactly two people reporting that their working D300 goes completely dead all of a sudden, (1) Don Clayton Bell, the OP, and (2) Benjamin Schaefer. Krista Rose Breece had the non-specific Err indication on her D300 that requires repair. And finally Wei Who reports a D300 dead on arrival; those problems are frequently related to shipping issue (e.g. dropped during shipping).
    Therefore, if you count all symptoms, we have a grand total of 4 cases that D300's require repair or replacement.

    In the thread Bruce Campbell started two weeks ago: http://www.photo.net/nikon-camera-forum/00SCGt, there was exactly one person whose D300 required repairs, and that was Sanford Gerald and the only reason his D300 required repairs was dust entering under the rear LCD.
    That was why from the very beginning, I requested for references to those "a lot of problems." Would those who have problems with their D300 cameras please speak up?
    I am switching the status for this thread to urgent so that it'll appear at the top of the list for a week to get people's attention.
     
  26. Having a camera break right away would not be fun but I would not worry about it to much. They will send it back in great shape. But not to worry the D300 is a solid and quality camera. I am impressed that you only snapped off 100 shots in 5 weeks. I probably would have passed that up in the first few hours just playing with it. I will surely buy a D300 in 3 or 4 years when a nice used one seems affordable.
     
  27. I had my D300 since about April 2008, almost a year ago... 90,000 shots... no problems
    I didn't upgrade the firmware at any point.
     
  28. My D200 has 6200 shots in two years..I think at that rate it will take 28 more yrs to get to the magic 90,000 mark.
     
  29. Am glad to hear from everyone. And to answer eveybody wondering --- only 100 shots in 5 weeks............I got it before my trip to visit my daughter in Denver, CO for a week after Christmas. I also gave her a Nikon D40X for her Christmas Gift. Then on our return home to GA. I got sick .......stayed in the house for 3 1/2 weeks with flu or a bug! While with her I spent by time with her and her D40X plus the 3 grand kids. Only pulling my camera out of the bag 1 time going to Breckenridge. Oh Ya.....I ordered a Sigma 70-200mm f/2.8 HSM II Macro today .............as a surprise for my D300 body when Nikon Repair sends it back to ME!
     
  30. OP Don, I just took note of the fact that my D300 appears to be within 600 cameras of yours, but thus far no similar problem. Perhaps if anyone else who has a problem with their D300 would state the serial number we may be able to understand if there is some kind of quality control problem.
     
  31. I think Don already gave us the reason for his D300 illness. Looks like it caught his flu bug. :)
    But seriously, hope you get the camera back soon. It will love the new lens.
     
  32. Don - sorry to hear about your problems
    My D300 is #3132221 - no problems of any kind to date.
     
  33. My D300 went dead with only two days left on the one year warranty. It's off with Nikon now, no idea how it happened although I have been travelling in some hot temperatures lately. My laptop has been subjected to identical conditions and there is no problems with it.
    Not sure what the serial number is.
    Less than 6,000 shots taken. Was very reliable, very good battery life. But when I pulled the camera out of the drawer the other day it was dead, no shots remaining indicated or anything. Thought that maybe I'd drained the battery somehow so charged it up - no change. Tried a different battery at the dealership - no change. Pretty sure that I hadn't left it powered up and drained the battery. Tried master reset, no help.
    Camera has been well looked after with no shocks, no scratches, no traumas at all.
    Only other minor problem is that the Nikon 18-135 lens regularly had difficulty making contact with camera controls. This problem not apparent with the Nikon 70-200 VR though.
    See what happens when I get my camera back, in a month or two ...
     
  34. bms

    bms

    BTW my serial is 3004498 - don't think it is a "batch" issue
     
  35. Allow me to chime in to those who say..."there are many out there, and this doesn't happen"
    Well allow me to share my story
    1 D700-Err message after 6 weeks of use (6 weddings~1800 shutter attenuations per)
    2 D200-Err message again on both
    Nikon says "Gosh, We've never heard of this, that's weird"
    Colleague of mine - D3- Err message.
    Okay, so it's very much the cameras, what? I don't know, but it is consistent, and my D200's are out of warranty, so I'm looking at an issue to get my backups back where I'm paying for this.
    The question really is, what is it that's causing the shutters to stick? I have noticed that when I hold the AE/AF-L button down while firing the shutter, that it happened to me with the D700 and the D200's. The D200's failed tonight at a wedding within 30 minutes of each other.
    So perhaps, just perhaps, there is some kind of antecedent to these failures, something where the camera is being asked to complete a process (focusing or holding the focus) while another process is on deck (raising the mirror) Perhaps, just perhaps, Nikon has never created a hierarchy for this, apparently common, situation and is merrily accepting the $100-200 repair fees per attempt.
    I say perhaps, the problem really is, and yes-I'm bad mouthing Nikon here, they will certainly never admit it because the tech people don't accumulate information on repairs and coalate them. It's not their "fault" it's just Nikon, as with any big company, has no real incentive to look at those issues. Unless it affects their bottom line, why do you think they came out with the low noise sensors? Bottom Line, Full Frame? Bottom Line. I prefer Nikon to Canon for a lot of reasons, but that doesn't mean I think that Nikon could use a bit of rethinking in terms of their engineering based on previous user problems rather than market forces alone.
    Thoughts All?
    Daniel
     
  36. Chris, I don't think you mentioned if you had a problem yourself or not, but if your serial # is correct your 127723 cameras away from Ben, and 27300 away from Don. Hard to see much in that.
     
  37. My D300 serial number is 6014281, model D300 HK Set. Purchased Jan 29th 2008 in Sydney Australia. Not a grey import.
     
  38. ShunCheung

    ShunCheung Moderator

    One thing to keep in mind is that Nikon uses different serial numbers for different geographical regions. As far as I know, all D300 bodies sold through Nikon USA have serial numbers that begin with the digit 3. I am not sure that includes Canada or not. Dave's starts with a 6 for those sold in Australia.
    Personally, I doubt that there is any correlation among batches.
    If you are interested in learning about D300 issues, we had the following thread from May 2008. Back then the False Battery Low problem was far more current. It took Nikon several months to figure out a solution: http://www.photo.net/nikon-camera-forum/00PPbf Needless to say, that was extremely frustrating for those who were affected.
    Speaking of serial numbers, has anybody bought a new D300 body in 2009 in the US (or perhaps in December 2008)? I you could provide me the serial number, I would appreciate it. It is not necessary to give me the entire serial number; I am mainly interested in the leading 4 digits, starting with a 3 presumably.
    Thanks in advance.
     
  39. Make it three people who can report their D300 going dead for no apparent reason. My battery showed 77% just an hour or so ago, and as I went to transfer my pictures into my laptop, I noticed my D300 wouldn't power on at all. I took the battery out, put it back in and now there's absolutely nothing showing.
    Remember, for those who saw my earlier thread, it has already been to Nikon and back (and it never had this problem before). What on earth is going on?
     
  40. Dear Nikon Forum:
    My D300 came back very quickly, in about a week to the dealership. Nikon did not give a reason for the failure, but advised on firmware update, cleaning, etc.
    Dealership has not seen this issue before, and is not able to comment.
    Can only speculate:
    1. There may be an internal fuse or other component sensitive to static discharge that is easy to reset.
    2. ???
    So I'm going to pay more attention to static, keeping it stored in one of the LowePro cases - definitely not in the sock drawer any more in my carpeted bedroom.
    Best Regards:
    Dave McJannet
    Melbourne, Australia
     
  41. My son's D300 just came back from repair on BENT PINS after having the camera less than three months, we picked it up yesterday after waiting for it to come back for 10 weeks. We get home he puts the lens on goes to shoot a photo and the camera goes DEAD...recharged the battery...put the battery on...DEAD!!! Please someone help!!!
     

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