John Peri Posted September 6, 2018 Share Posted September 6, 2018 I am confident that it is just a glitch that will be repaired shortly, however the photos on my PROFILE PAGE appear in a totally arbitrary manner and no longer reflect the order in which they were posted. Moreover, no images at all appear when attempting to display photos posted “this year”, “last three months” etc., whereas several contributions have been made. If technical support would kindly look into this, thank you. John Link to comment Share on other sites More sharing options...
technicalsupport Posted September 6, 2018 Share Posted September 6, 2018 John! Please check, a machine went down, it's been restarted added back in. Link to comment Share on other sites More sharing options...
technicalsupport Posted September 6, 2018 Share Posted September 6, 2018 wait a sec it says you have 470 deleted photos mostly from the last year, you did a purge on your account? Link to comment Share on other sites More sharing options...
John Peri Posted September 6, 2018 Author Share Posted September 6, 2018 There is no change as yet ..... No, I have not deleted a single photo and I really I hope that what you say is not truly the case .... Moreover, what I have discovered (until now) are not visible are the "NEWEST POSTS", which means this year's posts, not last year's ones ..... Link to comment Share on other sites More sharing options...
John Peri Posted September 6, 2018 Author Share Posted September 6, 2018 (edited) .. at the time of writing the above, a few minutes ago, , I was listed as having more than 3500 photos, the sum total indicated is now zero ?! To all useful purposes, the portfolio was intact around 8-10 hours ago when I copied some photos. Actually, the numbers are now back on the Profile page, but no photos .. I better sleep on it and see what is happening tomorrow Edited September 6, 2018 by John Peri Link to comment Share on other sites More sharing options...
Sanford Posted September 6, 2018 Share Posted September 6, 2018 Today, everything disappeared, came back, and now disappeared again! Checked a few other members galleries and their photos were also gone. Happened before, always comes back eventually. Link to comment Share on other sites More sharing options...
technicalsupport Posted September 6, 2018 Share Posted September 6, 2018 Today, everything disappeared, came back, and now disappeared again! Checked a few other members galleries and their photos were also gone. Happened before, always comes back eventually. Sanford quick! Can you check . Your own uploads appear correct in your profile and others do as well tight? I keep checking around different accounts. There's nothing deleted that shouldn't be? I hope it's just a bug on John's account I can restore the "accidental?" deletes. I'm really confused by this, I'm seeing activity showing deletes we issued by a user somehow. Count of 470. An indexing machine was down for a few hours today but got restarted Link to comment Share on other sites More sharing options...
frigo Posted September 6, 2018 Share Posted September 6, 2018 Today, everything disappeared, came back, and now disappeared again! Checked a few other members galleries and their photos were also gone. Happened before, always comes back eventually. Same here...I was away for most of the day but I have seen it go off and on for the last few hours....presently off but I also have no doubt it will come back. Link to comment Share on other sites More sharing options...
Sanford Posted September 6, 2018 Share Posted September 6, 2018 Zero, everywhere I checked, signed in or not. Link to comment Share on other sites More sharing options...
technicalsupport Posted September 7, 2018 Share Posted September 7, 2018 @#%$^&*()_+ I'm tracking it down with the OPS guy. We had about 3 or 4 weeks with a pretty good track record there, a few crashes today, SORRY Link to comment Share on other sites More sharing options...
John Peri Posted September 7, 2018 Author Share Posted September 7, 2018 The total number of my photos listed is now down to 2965 ..about 600 photos appear to be missing, I have not removed any of them. Moreover, My profile page shows my most recent contribution as being posted in October 2015! What is going on please? Link to comment Share on other sites More sharing options...
John Peri Posted September 7, 2018 Author Share Posted September 7, 2018 I hope it's just a bug on John's account I can restore the "accidental?" deletes does this mean that you can restore the missing photos? Link to comment Share on other sites More sharing options...
technicalsupport Posted September 7, 2018 Share Posted September 7, 2018 everything can be restored, hold on thanks for patience. Link to comment Share on other sites More sharing options...
technicalsupport Posted September 7, 2018 Share Posted September 7, 2018 it now says you've delete over 900 images. | count(*) | photoState | | 3049 | active | | 989 | disabled | I can restore all this, but we need to know how the deletes are being issued. Link to comment Share on other sites More sharing options...
G-P Posted September 7, 2018 Share Posted September 7, 2018 looking in admin panel I see all of the photos they are simply in "disabled" state which just means they are not public - we have them in our DB. This is very likely a database issue, but we're looking into it. Link to comment Share on other sites More sharing options...
John Peri Posted September 7, 2018 Author Share Posted September 7, 2018 looking in admin panel I see all of the photos they are simply in "disabled" state which just means they are not public - we have them in our DB. This is very likely a database issue, but we're looking into it many thanks from an over anxious old member .. : -) Link to comment Share on other sites More sharing options...
John Peri Posted September 12, 2018 Author Share Posted September 12, 2018 (edited) Is no one else facing this problem? My photos continue to disappear on a regular basis, there are now over four thousand pictures that have been removed from view .. there are also a few photos appearing two or three times on my portfolio page. I have changed my password but that does not appear to solve the problem, how is my file being accessed and when will the portfolio be restored? It's over 18 years work, I am indeed getting a little anxious. Edited September 12, 2018 by John Peri Link to comment Share on other sites More sharing options...
technicalsupport Posted September 13, 2018 Share Posted September 13, 2018 OK John, how are we doing? You have 4038 uploads in our system. Currently 4011 active 27 disabled 63 marked as private * 16 Editor's picks over the last 10 years * No Photos of the Week/Day set (they don't allow nudes for that category I think) * You didn't have any featured photos set for your profile. The very first upload was Untitled | Photo.net 2002-03-17 19:40:05 and the most recent: untitled | Photo.net 2018-08-31 10:27:06 Link to comment Share on other sites More sharing options...
technicalsupport Posted September 13, 2018 Share Posted September 13, 2018 I keep checking our data and asking around if anybody else is seeing something similar to this, nobody is saying yes back. Link to comment Share on other sites More sharing options...
John Peri Posted September 14, 2018 Author Share Posted September 14, 2018 Much relieved, I have removed all the duplicates and triplets that appeared and everything seems to be functioning correctly again - many thanks. I'm glad to heat that no one else was subjected to this, but I hope that it was a once only thing, particularly as changing the password did not seem to be of any help. Again, many thanks for your efficient and prompt response. John Link to comment Share on other sites More sharing options...
technicalsupport Posted September 14, 2018 Share Posted September 14, 2018 OK cool, our "undelete" script for you undeleted any failed uploads along with the real uploads, hence the duplicates. I would usually get a lot of angry messages if by now anybody else had something disappear. Still putting my ear out there. Link to comment Share on other sites More sharing options...
John Peri Posted September 17, 2018 Author Share Posted September 17, 2018 At the time of writing, forty one photos have disappeared again. Would you please replace them.. Surely there must be a way to put a stop to this? Link to comment Share on other sites More sharing options...
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