Computer wants to keep re installing scanners

Discussion in 'Digital Darkroom' started by michael_bradtke, Feb 16, 2010.

  1. I am running XP64 and have a Coolscan V and a Microtek M1.I use Viewscan and Silverfast software. The scanners normally worked fine. Till yesterday that is. When I turned on the Coolscan I got a "Found new hardware" I thought WTF? So I run the install wizard and get "The class installer has denied the request to install or upgrade the device."
    I will not go into detail about the things I said. Then I fire up the Microtek and get the same "Found New Hardware" [​IMG][​IMG]. Try to re install the drivers and all I get is the same Class installer BS.
    Now I have switched the Microtek over to my other computer and it is running fine. Chugging away with the 4X5 chromes. But I would be much more productive if I could get it back on my XP64 box with its 8 GB of RAM.

    So any thoughts or ideas. Please lets leave the switch to a mac comments at the door
    Thanks
    Michael
     
  2. Thanks Don
    I gave it a try. Still does the same thing. I read one place that I should un install all of my usb. Really not interested in trashing my whole computer... Right now if I turn on the scanner and run the install wizard I can at least scan with it using Viewscan.
    Sure is a pain in the butt
     
  3. The scanner is not being registered (in the registry) properly. Always install a Nikon scanner in the prescribed manner - in the course of installing Nikonscan. Leave the scanner unplugged until instructed to connect it by the installation software. You may need to uninstall Nikonscan and reboot before trying again. If Windows attempts to run the Plug-and-Play routine, decline it and continue with the Nikon procedure.
    If it makes you feel better, "Snow Leopard" struggles with Adobe CS4, which Apple and the usual fanboys blame solely on Adobe. CS4 runs under "Leopard" and CS3 runs under either. Historically, Apple has never admitted to its mistakes, quietly fixing problems in the next version. In contrast, CS4 is all warm and fuzzy (and very fast) under Win7-64.
     
  4. Edward
    Thanks for the input.
    because I am running XP64 Nikonscan is not even on my computer. I can download it and then try to run the installer and it blows up. Last time I talked to Nikon tech support they had no plan to make Nikonscan run on XP64.
    So my work around was to use Viewscan and its built in drivers. Worked great for a while and then this started to happen.
    I have tried uninstalling Viewscan and reinstalling it. But I still get the same error.
    Its making me wonder if something has not happened in the registry.
    CS4 runs great on my computer. It loves the 8 gb of ram and fast drives. Just wish I new what caused the scanners to go out to lunch.
     
  5. Michael,
    As painful as it sounds, you might consider a clean install of XP64. Get a new hard drive and install XP from scratch, assuming you have the OS on discs. This means you have to reload all of the software you currently use (with the opportunity to omit that which you don't use) - for me a 6 hour job. If you don't have a full copy of XP, buy Win7Pro (full set, not upgrade) and do a clean install of that. It comes with both 32 and 64 bit versions.
    If your computer (BIOS) supports hardware partitions, you can download (no cost) an XP virtual partition to run legacy software, which acts like another computer alongside Win7, but with limited control over hardware. I haven't tried to install and run my scanner in this partition, so I can't say if that works. I still have a working XP box attached to the scanner, and a network to share data.
    Win7 requires Win7 drivers, which rules out Nikonscan at present (and maybe forever). However, Silverfast AI will do nearly everything Nikonscan does, and do it better. Either way, it's nearly impossible to fix a broken version of XP, so quit beating yourself up and spend what it takes to start anew. It's easy to transfer data from the old disk to the new. I have a desktop adapter which holds a bare disk drive so I don't have to physically install the old drive in the computer box.
    As an added benefit, you can leave behind all that OEM software you get with HP and Lenovo work stations - those neat little toolboxes that step all over performance and cause frequent crashes, not to mention the worthless "freeware" that comes with home computers. With Win7, I find that my multi (8) processor gets fully utilized, which never happened with XP. Photoshop screams.
    Don't forget to deactivate old installations of Adobe once you are comfortable with the new setup. That will entail re-installing the old boot drive - activation is a registry thing. You can run on a trial basis for 30 days.
     
  6. Edward
    Thats kind of what I am thinking. I do have the discs for XP64. I just need to make the time to do all the work. And for now since I have a work around it is not a high priority. Also since this is a home built box the only bloatware that is on it is from my doing.
     
  7. I like Edwards advice. Win7 OEM is only $120 with the purchase of a hard drive.
    It's easy to transfer data from the old disk to the new.
    Another option, and I've just used this one in an emergency, is that Ubuntu will read Windows drives no problem. All you have to do is download the "live cd" and run it. You'll be able to use Ubuntu and then mount your drives and grab your data. We just had to do this with a friends box that was running raid and lost the raid and couldn't boot. He kept his data on the c drive, the striped raid, and luckily we were able to boot through Ubuntu and grab everything and move it too a different drive.
    And it just goes to show how vulnerable windows is. Anyone can walk up to any windows computer and place a Ubuntu Live CD into the dvd drive and run Ubuntu Live. Once that is running, all the drives are mountable and you can grab anything in any folder.
     

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