Canon Loyalty Program

Discussion in 'Canon EOS' started by david israel, Jan 12, 2010.

  1. Hello,
    I have read numerous post on the internet and on referring to the "Canon Loyalty Program" I currently have a Rebel XT and a Canon 20D and I know my 20D will be going sooner or later as it is at approx 80,000 shutter count. Is there any websites or does anyone have a solid information on how this program works and what is the trade in value for my cameras if I did take advantage of the loyalty program. How strict is the loyalty programs policy? Does the camera have to be broken? I am a Canon guy and will always shoot Canon and would love to upgrade my camera and don't mind if it is a refurbished as they are normally just as good as new minus the warranty (I think 90 Day is what you get?) I guess my last question is has anybody taken advantage of this program in recent months or is this hit or miss? I found some old postings (From 2006) that said they would give $50.00 for a trade in?
    Any help would be greatly appreciated.
    David Israel
  2. I too am interested in this as I have a 20D that just before Christmas has flipped out. I have removed both batteries for a while and still have the problem. The camera constantly fires with a battery installed (even when powered off) - even though nothing is being recorded and it displays ERR99.
  3. I recently sent my 20D back to have the shutter replaced and they told me that I could trade my camera in and buy a refurbished 50D for $6xx, I can't recall the exact price, as a part of their "canon loyalty program".
  4. Dennis,
    Those are the exact same symptons that I've been having and from my initial research it appears to be a worn out shutter. Canon quoted me $320 as their "standard price" for repairing a 20D which wasn't worth it in my book. I just ordered the shutter part for $42 (includes shipping and tax) from the canon parts department and am going to try and replace it myself using this website ( as a guide. I also saw a company on ebay selling a shutter replacement (labor and parts) for $99 if you don't want to do it yourself.
  5. Matt,
    Was the refurbished replacement for $6xx in "Like new" condition? Are you satisfied with the replacement?
  6. The program is still active and and was discussed in a couple thread last week. You need to call Canon USA for the current options.
  7. The real Loyalty Program is after you've spent $10k on lenses, it locks you into Canon forevermore.
  8. I didn't take them up on their offer to buy a refurbished 50D, but yes I got the sense it would be a "like new" product. I did some searching and their price appeared to be about $200 less than the best price on a refurbished 50D I could find.
  9. Robert,
    That’s not entirely true nor fair.
    First, after you’ve spent $10,000 on lenses, you should be able to sell them for at least $8,000 cash. If you’re looking to switch platforms and you can’t afford that kind of penalty, then either you’re spending waaaay too much on your hobby or your business is on poor financial footing.
    Next, people who are heavily invested in other brands are equally “locked in” to them, as well.
    Last, there really isn’t much point in switching. If you can’t make great photos with $10,000 worth of Canon lenses, you sure aren’t going to be able to do so with $10,000 worth of Nikon (or Pentax or whomever) lenses. Whatever Nikon has today that Canon doesn’t (and vice-versa), Canon will have in a couple years — and, by then, there’ll be something else that the one will have but the other won’t. Compare any current-generation body or lens from the one with the previous-generation equivalent from the other, and the new one regardless of brand has everything the old one was lacking and then some.
    There are valid reasons to pick one over the other when starting fresh — mostly related to personal preference in ergonomics. In very, very, very rare situations where one may have an edge in something truly critical to an application, there may be a valid reason to switch. Switching is also reasonable when the cost isn’t a big deal; if you’re making hundreds of thousands of dollars in profit each year, spending a couple thousand to switch is pocket change.
    But, otherwise, improve yourself, not your equipment brand.

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