carl_neilson Posted July 10, 2017 Share Posted July 10, 2017 Hi, I'm hoping someone else has had this problem and can help out. I've had the EOS-1v's data link cable and software for quite a few years, and it has always been a bit unstable when it comes to connecting the camera to my computer. At the moment I have a lot of data to transfer, but I just can't get the software to acknowledge that the camera is connected. It always just comes back with "Unable to communicate with camera. Check that the camera is in data-transfer mode and the cable is properly connected". The transfer mode is selected and the cable is connected properly. It's extremely frustrating. Does anyone have a fix or a work-around? Is there a particular sequence I need to be following regarding plugging in, putting the camera in transfer mode, and running the software? Any help would be much appreciated. Link to comment Share on other sites More sharing options...
carl_neilson Posted July 10, 2017 Author Share Posted July 10, 2017 (edited) Well, I found a solution, so I'll post it here in case anyone else has the same problem... maybe even me down the track :) With the camera and cable connected, and the original installation CD in the computer's drive, I restarted the computer. It went through a "found new hardware" process and asked if I wanted Windows to look for software. I clicked "yes" and it reinstalled a driver (I think) from the CD, and after that it could detect my camera! I had previously tried to uninstall and reinstall the software without success, so the process I set out above might be the only fix. I'm happy again :) Edited July 10, 2017 by carl_neilson Link to comment Share on other sites More sharing options...
carl_neilson Posted July 10, 2017 Author Share Posted July 10, 2017 Just deleting multiple identical reply posts - it's just not my day with computers! Link to comment Share on other sites More sharing options...
JDMvW Posted August 2, 2017 Share Posted August 2, 2017 Restarting is always good. Some of the older drivers and other connections would need to be "discovered", as you found out. On the other hand, I have found cables to be astonishingly "flakey". When they are cheap (is there a connection here?) I usually buy several at a time.... Link to comment Share on other sites More sharing options...
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