browncam Posted December 14, 2014 Share Posted December 14, 2014 <p>When I select a CR2 file in Bridge and try to open it in Camera Raw in Photoshop I get the message in the attached Screen Shot.When I am in Photoshop I can go to my menu and select the file from my hard drive and it will open in Camera Raw . Problem is I do not get a thumbnail of my file before I select it. I can select the file in mini bridge and it will open in Photoshop Camera Raw. My software can read Raw files but I can't open them with bridge. I dont know how to post my screen shot so here is what it says.<br> Camera Raw editing is not enabled<br> Camera Raw editing requires that a qualifying product has been launched at least once to enable this feature. </p><div></div> Link to comment Share on other sites More sharing options...
JDMvW Posted December 14, 2014 Share Posted December 14, 2014 <p>Usually, Bridge and Photoshop just work this out on their own.<br> Try right clicking on the thumbnail and choosing "Open in Adobe Camera Raw" and then see if thereafter the "launched at least once" criterion is met.<br> On my setup, just clicking on a CR2 file brings up ACR. If PS is not running, it starts it up when I click on a thumbnail of a CR2 file.</p> Link to comment Share on other sites More sharing options...
browncam Posted December 14, 2014 Author Share Posted December 14, 2014 <p>Thanks for you reply JDM.<br> When i right click on a CR-2 image in Bridge . I get three options.<br> OPEN<br />OPEN WITH<br />OPEN IN CAMERA RAW<br> When I click on Open nothing happens.<br> When I click on Open With -COM Surrogate 6.1 default comes up<br> When I click on Camera Raw I get the Camera Raw is not enabled message</p> Link to comment Share on other sites More sharing options...
blumesan Posted December 14, 2014 Share Posted December 14, 2014 <p>Just a wild guess:<br> If I understand the structure correctly, ACR is a plug-in and is called by either Bridge or Photoshop. It is possible that the plug-in is not installed in the correct directory and thus not accessible to Bridge??</p> Link to comment Share on other sites More sharing options...
digitaldog Posted December 14, 2014 Share Posted December 14, 2014 <p>ACR can be called by either or both Photoshop and Bridge. Even at the same time. So IF ACR runs properly in Photoshop but not Bridge (which I never use), I suspect the first tactic would be to reinstall Bridge. </p> Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com) Link to comment Share on other sites More sharing options...
blumesan Posted December 14, 2014 Share Posted December 14, 2014 <p>Another suggestion:<br> Open Bridge. Menu>Edit>Preferences>General: <strong>check box</strong> "Double click edits Camera Raw settings in Bridge".</p> Link to comment Share on other sites More sharing options...
EricM Posted December 14, 2014 Share Posted December 14, 2014 <p>I've seen this problem on the adobe user forums a few times. You might have to uninstall and then run the cleaning script that Adobe offers to remove all traces of Adobe, and then re-install PS.</p> Link to comment Share on other sites More sharing options...
JDMvW Posted December 14, 2014 Share Posted December 14, 2014 <p>It's clear, then, that your copy of Bridge has not found where ACR is. Another voice for a re-install of Bridge, if your copy of PS is 'aware'. It's a crude sort of answer, but it might work.</p> <p>In my installation of Bridge, the "double click" option is NOT chosen in the general preferences, so I don't think that is the problem.</p> Link to comment Share on other sites More sharing options...
browncam Posted December 15, 2014 Author Share Posted December 15, 2014 <p>JDM, Mike, Andrew & Eric. Thanks so much for your help. Looks like I will have to reinstall the software.<br> Graham</p> Link to comment Share on other sites More sharing options...
digitaldog Posted December 15, 2014 Share Posted December 15, 2014 <blockquote> <p>Looks like I will have to reinstall the software.</p> </blockquote> <p>You <em>may</em> need to run the uninstaller first. Unfortunately you can’t do that for Bridge alone so IF a reinstall alone doesn’t work, you’ll need to clean out the entire enchilada including Photoshop which has an uninstaller. </p> Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com) Link to comment Share on other sites More sharing options...
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