ThroughMyLensbyYing Posted November 12, 2017 Share Posted November 12, 2017 Dear community: When I type an introduction into my "biography" section of the "Accounts" section and click save, my page does not update. But I can upload photos and successfully change other settings about my page. Has this happened to anyone? Ying Link to comment Share on other sites More sharing options...
Norman 202 Posted November 12, 2017 Share Posted November 12, 2017 (edited) Is your “Profile Page Layout” maximized*? If not, your bio is hidden. *the option is on the same page as where you upload your avatar Edited November 12, 2017 by Norman 202 Link to comment Share on other sites More sharing options...
ThroughMyLensbyYing Posted November 19, 2017 Author Share Posted November 19, 2017 Yes, it is maximized. So the problem is whenever I type something in the Biography section and hit "save", it does confirm that it is saved. But when I sign back in or just go to another page and come back, that "Biography" text box is empty again. Link to comment Share on other sites More sharing options...
Norman 202 Posted November 20, 2017 Share Posted November 20, 2017 (edited) I have similar problems when trying to edit personal stuff due to a lack of permissions. Maybe your problem is due to that as well. I’d suggest contacting support to see if they can make changes for you (if they can it would suggest the issue is permissions), unfortunately I’ve asked support to make changes a couple of times (via the Contact Us form) and they have ignored my requests. o_O Edited November 20, 2017 by Norman 202 Link to comment Share on other sites More sharing options...
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