brian_ellis3 Posted August 8, 2002 Share Posted August 8, 2002 A part fell out of my Arca Swiss B1 ball head last week, so that now the head is frozen. I need to obtain a replacement part. I can't find a web site for Arca Swiss and Kirk Enterprises, from whom I bought the head, no longer is an Arca Swiss dealer. Could someone provide me with contact information for Arca Swiss, and/or suggest an Arca Swiss repair person who might be able to sell me the part? The part in question is that thing that you loosen or tighten to control the tension of the head. I believe it just screws into the head so I don't think I need anyone to actually do a repair, I think I just need the part. Thanks. Link to comment Share on other sites More sharing options...
brian_ellis3 Posted August 8, 2002 Author Share Posted August 8, 2002 After posting this question I scrolled down a ways and saw that Julio Fernandez asked more or less the same question a little while ago. I'll try a couple of the suggestions made in response to his question and see what happens. Amazing to me that Arca Swiss apparently doesn't have a web site. Link to comment Share on other sites More sharing options...
len_krueger1 Posted August 8, 2002 Share Posted August 8, 2002 Brian, I recently purchased some parts for my Arca Swiss monoball fromBob at Precision Camera Works. 847-340-4864 or bobpcw@attbi.com. Bob is authorized service Arca Swiss Link to comment Share on other sites More sharing options...
upscan Posted August 9, 2002 Share Posted August 9, 2002 Brian: do please take another look at that posting. Furthermore, some European firms still value or depend on personal contacts. In my experience European firms generally love hearing from you personally and will be most helpful when approached. Quite the reverse of the NA experience. In NA we have been conditioned to abstain from calling direct for fear of the automated, convoluted, impersonal and idiotic telephone answering machine. Not in Europe, ...yet. Good luck with your parts. Link to comment Share on other sites More sharing options...
qtluong Posted August 9, 2002 Share Posted August 9, 2002 Bob at PCW is the person Diane Henry (the US Arca rep, her number is on the "Ressources" page of LFphoto.info) refered me to, but I have had no luck trying to contact him. Link to comment Share on other sites More sharing options...
bob_moulton7 Posted August 9, 2002 Share Posted August 9, 2002 Brian, Try one of these contacts. Good luck. Contacts Arca-Swiss International SARL 29 quartier de l'Europe Espace Valentin FR-25048 Besançon 33-381-85 40 60 arca-swiss@swissonline.ch US Distributor Arca-Swiss Inc. 532 West Grant Place Unit 1 Chicago, IL 60614 773-248-2513 Fax: (773) 248 2774 E-mail: arcaswiss@aol.com US Service & Repair Arca-Swiss Authorized Service Precision Camera Works 8047 Washington Street Niles, IL 60714 (847) 340-4864 Bob Watkins E-mail: bobpcw@attbi.com Bob Link to comment Share on other sites More sharing options...
pete_roody Posted August 9, 2002 Share Posted August 9, 2002 Try: US Distributor Arca-Swiss Inc.532 West Grant PlaceUnit 1Chicago, IL 60614773-248-2513Fax: (773) 248 2774E-mail: arcaswiss@aol.comUS Service & Repair Arca-Swiss Authorized ServicePrecision Camera Works8047 Washington StreetNiles, IL 60714(847) 340-4864Bob WatkinsE-mail: bobpcw@attbi.com Link to comment Share on other sites More sharing options...
brian_ellis3 Posted August 10, 2002 Author Share Posted August 10, 2002 Thanks for the responses. I learned to my dismay that in B1 heads made within the last three years Arca Swiss fixed the problem of the part falling out, which is nice for owners of new B1 heads but is bad for me since mine is about six years old, which means I can't just screw in the new part but instead will have to send the head in for modification and repair. I'm sending it to Bob, who responded promptly to my e mail inquiry. Link to comment Share on other sites More sharing options...
bob_watkins1 Posted December 30, 2005 Share Posted December 30, 2005 Bob WatkinsPrecision Camera WorksARCA-SWISS Authorized Service8004 W. Oakton StreetNiles, IL 60714www.precisioncameraworks.comTel:847/720-0036Fax:847/720-0037 see website for updated information Link to comment Share on other sites More sharing options...
bob_watkins1 Posted September 24, 2009 Share Posted September 24, 2009 <p><em>Current Information for </em><br> <strong>Precision Camera Works<br /> 7064 W. Main St.<br /> Niles, IL 60714<br /> </strong><br> <strong><strong><strong>bobpcw@comcast.net<br /> </strong> </strong> </strong><br> <strong><strong><strong>847 470 3350</strong> </strong> </strong><br> <strong><strong><strong><br /> </strong> </strong> </strong><br> See website for more info.<br> <a href="http://www.precisioncameraworks.com"><strong><strong><strong>http://www.precisioncameraworks.com</strong> </strong> </strong> </a><br> <strong><strong><strong><br /> </strong> </strong> </strong><br> <strong><strong><strong><strong>Repair of Professional Cameras/Authorized Arca-Swiss service</strong> </strong> </strong> </strong></p> Link to comment Share on other sites More sharing options...
ron_haaksman Posted December 3, 2009 Share Posted December 3, 2009 <p>Not sure if this relates to Brain's problem.<br> I own an Arca Swiss Monoball Z1 sp with an Arca Swiss quick release plate with flip lock and noticed that the multifunction knob has come loose. It has not come off completely but there is more movement of the multifunction knob in the plane perpendicular to the normal clockwise and counter clockwise rotation for increasing and decreasing the tension on the ball.<br> Anyone out there with a similar experience?</p> <p>Thanks.</p> <p>Ron</p> Link to comment Share on other sites More sharing options...
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