bruce_fuchs1 Posted June 5, 1999 Share Posted June 5, 1999 I just sent off my EOS 5 (purchased from B&H) to Mack Camerarepair for the third time in less than six months for the sameproblem. The first time I sent this off for repairs thecamera was 8 months old. <p> -To make a long story short the camera stops autofocusing and start depleting batteries at a rapid rate (new battery to dead in < 6hours) <p> -Since the EOS 5 does not have a US warranty, I purchased anextended (7 year) warranty from Mack Camera Service. <p> -Both time Mack has forwarded the camera to Canon for repairs <p> -The first time it came back I got ~12 rolls through it beforethe identical failure. The second time only one roll. <p> So my question to the group is, what should I expect from Canon atthis point? Is Mack my ally in negotiating with Canon at this point?(In my letter to Mack this morning I pointed out that I am sure they don't want to keep getting my camera back 4 times per six monthsfor the remaing six years of their warranty any more than I wantto send it to them) <p> Thank you for any help thinking through how to approach this. <p> bruce Link to comment Share on other sites More sharing options...
chris_gillis Posted June 5, 1999 Share Posted June 5, 1999 Bruce-- <p> Although I have not dealt with warranty stuff with my grey market stuff. The warranty is honored by Canon. So, you really did not need to purchase a exteneded one. To confirm this, you could look on Phil's EOS 5 page and search the Original Q&A. <p> As for the battery, it sounds like a problem that should be fixed easily. In fact, I recall a thread similar to this on one of the Q&As in photo.net. But, I cannot remember where. You should also check that the shutter button is not depressed. It is my recollection that others have commented that the metering works even when the dial is locked. The meter just measures throught the lens, but does not display expaosure information. This would happen if you had it stuffed in a bag. Even better chance with a VG-10 on it and its extra button. <p> Can anyone confirm this metering with the main dial switch to the off position, or am I talking out my photo pass? Link to comment Share on other sites More sharing options...
chris_gillis Posted June 15, 1999 Share Posted June 15, 1999 As a note for the record, this page talks about EOS battery woes. It does not apply in this case, but is useful to know about. I revisited it after I thought my EOS 5 might have the above problem, but it looks like I was playing with it too much. Although, at the sstart of a shoot, I had to to a brisk walk to a store to get another. That got me thinking. <p> http://www.csri.utoronto.ca/~acs/photography/canon/eos-faq-text/8batte ries.html#q1 Link to comment Share on other sites More sharing options...
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