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Plustek and Vuescan no longer saving viewable files


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Has anyone here had experience with a Plustek 8200i and Vuescan? FYI, this is not about whether Plustek or Vuescan are better or worse than other scanners and scanning software. The problem I'm having is with the scans that Vuescan is saving to my files. Sometime yesterday, while I wasn't paying attention, Vuescan quit saving readable slide and negative scans. I was saving them as TIFs to extract as much RAW data as possible. The properly saved TIF files are 50MB. On the other hand, the improperly saved files are only 8 bytes and, when opened, display an "unsupported file format" message. It's almost as if the scan information is not making it to the file.

 

Does anyone here know why this is happening? I've been over the scan output page at least two dozen times and nothing seems out of place. I was scanning at 48-bit RBG and 7200dpi. This hurts a bit because almost two days of scanning have been lost. Thank you to anyone with an idea of what's going on.

Edited by bryaneberly
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