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Bugs, Issues and Problems


Doug Obert

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It sure would be nice, if when these things are posted here, some sort of acknowledgement is given! A simple... "Yes we're aware of the issue, but it's WAY down or list of things to fix." Or even "Noted" Would be better than NO answer at all. It's not just my issue from a week ago. This has been ongoing for years with some questions never being answered. Makes one feel like, why should I even bother.
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Hi Doug - apologies for missing your post, however many if not all posts are acknowledged by either myself or tech support. Truth is if the issue reported can not be immediately recreated in Chrome, Firefox and Safari across desktop, mobile and tablet it is pushed down the list for further investigation as time allows but those 3 browsers account for 97% of our traffic.
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Thanks for all the responses today Glenn, it is appreciated! Yes, I'll agree the responses have gotten better in the last year or two and I understand your explanation (and agree) of the need to prioritize. I'd also like to take this opportunity to publicly thank Sandy V. for helping me out with understanding some things and pointing me in the right direction!
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