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Bug Reports Part 1: the list (expanded version)


Leslie Reid

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The error started appearing yesterday, after logging in.

 

I ended up going to "account" to see that my screen name was blank. Last week I posted as "Brian Sweeney". Something must have erased the fields in the account setup.

 

SO- I made up a new screen name to fit.

 

Also- paragraph breaks disappeared in the posts made yesterday. I am using Chrome running under Win7.

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The error started appearing yesterday, after logging in.

Since it's a very recent problem, I'm guessing that it's related to some bug fixes that were probably in progress yesterday. The development team monitors this thread, so if something did go wrong with a fix, then they should be able to see your post and make whatever adjustments they need to the patch. Meanwhile, I'd suggest trying to change the name again later today and see if it works, and let's see if others add the same problem to this thread. I'll add it to the list in post #2 of this thread. Gotta say that "null_account_name" is definitely an attention-grabber for a screen name!

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The bug reports mention flickering/reloading in IOS devices. Does this same bug apply to OSX / MacOS / Safari? When I try to visit the site in Safari (MacOS 10.12.3) I get constant reloads making it completely unuseable. I've tried 3 different machines and all are impossible with Safari.

 

Unfortunately Firefox has it's own issues with new Macbook Pro's so that's only a limited solution.

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Does this same bug apply to OSX / MacOS / Safari?

It does indeed--I had the same problem. The solution is described in the How-to thread, Reply #12--you just need to delete the photonet cookies in Safari, then log back onto the site. (it's actually not a cookie problem, but deleting the cookies also deletes a cached redirect, and that's what solves the problem)

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It does indeed--I had the same problem. The solution is described in the How-to thread, Reply #12--you just need to delete the photonet cookies in Safari, then log back onto the site. (it's actually not a cookie problem, but deleting the cookies also deletes a cached redirect, and that's what solves the problem)

Nice job Leslie in trying to reply to all of these individual issues. But I do like the idea of an un-replyable thread for the site developers to just post their state of the state on various issues. Make it read only for members and available for site admins to post comments to bug report updates or priority issues. I also think Bangalore has a lot to offer if the owners of PN want to get this site worked out in 2017 or not. Please ask them to stem the bleeding and get more resources on it. I just renewed but it was a weighty decision to do so. Especially if it ends up being a real waste of money for the remainder of the year. Money better spent on a different site with a more stable platform. But again, thanks for trying to be the be-all, end-all for the user community.

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sending you a DM, but short answer is your plan expired - the renewal reminder is likely in your spam folder

Never found a renewal reminder and I looked through months of email and my SPAM directory - nada. Just upgraded rather than continuing my premium membership hope there's no real distinction there? Appears everything carried forward. The one issue that kind of bothered me was the recurring charge on my credit card, and no PayPal option. Not even a Google Pay option. Also missed the discount offered by taking out a 2 year membership at a time. Not sure what that may imply other than no discounts? Might be a safety feature too? No loss of next years money if the site doesn't weather through the next 2 years. Hope that's not the case. Still like to help keep the community going, crippled and all.

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It does indeed--I had the same problem. The solution is described in the How-to thread, Reply #12--you just need to delete the photonet cookies in Safari, then log back onto the site. (it's actually not a cookie problem, but deleting the cookies also deletes a cached redirect, and that's what solves the problem)

 

Thanks. Perhaps someone can change the description to include OSX & MacOS and include a link to the solution rather than a reference that leaves people unable to find it.

 

 

That's good for a temp workaround but what about a permanant solution? I mostly haven't used the site since the update assuming that this and other bugs would eventually be fixed. How many people will do as I did but then never look here and instead just go elsewhere?

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Just to add a bit to what @Phil_Light said... I wasn't aware of membership until a bit ago, just prior to debacle one. It seems now that everytime I think about it something happens that makes me wonder if photo.net is something critical or important to me going forward. It's a great bunch of folks who've been of immense help but posts/replies/discussions seem to be massively down since the latest upgrade attempt and it's those replies that are, to me, the greatest value.
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Just to add a bit to what @Phil_Light said... I wasn't aware of membership until a bit ago, just prior to debacle one. It seems now that everytime I think about it something happens that makes me wonder if photo.net is something critical or important to me going forward. It's a great bunch of folks who've been of immense help but posts/replies/discussions seem to be massively down since the latest upgrade attempt and it's those replies that are, to me, the greatest value.

posts are up 40% since upgrade - not including site help forum

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Nice job

Thanks so much for your kind words, Phil -- that's the kind of feedback that makes me keep at it, and I appreciate it. <br><br>

I do like the idea of an un-replyable thread for the site developers to just post their state of the state on various issues.

I'd actually been thinking along the same lines, so I'd already compiled the updates and explanations I had found while trying to stay on top of the bug situation. I've now just posted a read-only "Updates in one place" thread in the Site Help Forum--thanks for the suggestion!<br><br>

And as for influence or special lines of communication, I have none--I'm just a fellow member with only one superpower: the ability to curate these threads.

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  • I've just about run out of both hope and patience as we are nearly through our third week with this V2. For a brief moment I thought there might be a bit of sanity with the addition of the My Library choice. Initially it was a very clean design with galleries that could be accessed from a drop-down menu. galleries loaded quicker, perhaps because the thumbnails were smaller and for the most part the entire folder could be seen at a glance with a minimum of scrolling. Even though the photos could not be seen by the membership, at least it was a design that made sense and that perhaps you could build on. I went there today to see that the images in the gallery were partially covered by that ugly information band. Would it be so difficult to only have that band appear when you hovered your cursor over an individual picture? The big new addition is the button to change pictures from Private to Public. Now I have 142 folders of which all of 15 are shown in my Gallery view. Of those 15, 11 are dark, the pictures not available. If I change the designation from private to public on each individual picture (would it have killed you to have a button to switch the whole gallery to Public?) that gallery will perhaps become visible, pictures and all, in my Gallery section. However, if that gallery is not included (for God knows what reason) in my Gallery group, the pictures still remain hidden. Remember, I have 142 folders of which only 15 are listed under Galleries. Let me ask you guys in management, do you actually test out these changes before you institute them?This is by no means the only serious problem with viewing pictures or navigating galleries. Back arrows often take me right out of galleries or back to the top of the gallery I've been viewing...... The USER gallery is impossible to use since the thumbnails (why?) are not in any recognizable order. Navigating through the new uploaded pictures from photographers I follow is difficult because in every case after viewing a particular picture, the back arrow takes me back to the very top, no matter where I was before. If you could make money scrolling, I'd be a millionaire...... On my portfolio page, only 100 of my Favorite Photos are visible; on on my Homepage, 435 are listed. However, if you choose one for viewing and then use the back arrow, it takes me completely out of Favorite Photos, replaced by my portfolio.....I hope you are able to follow all this because just trying to keep it straight in my mind gets me dizzy. If any members with large portfolios have had different or better results than I have, please let me know. For me at least, it's been pretty frustrating.

Edited by Jack McRitchie
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Jack..I am on the road and peek the occasional look from a borrowed computer wishing this would be resolved when I got back.I also have a large portfolio with 141 folders which I had arranged in an order which allowed me to locate with relative ease any of my over 7700 images but more importantly,I could exchange easily with fellow PNetters on any of these.I share your frustration and being in the over 70 crowd,I get tired with all this scrolling and searching for features of this site which had become second nature.I don't mind the new look,,,,but why fix something/those things which worked to come up with this format of cropped images and detoured access? I am still on the road for a while and hope in a couple of weeks when I get back to home base,some of the working PN will have found its way back into the site.
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Reporting spam doesn't appear to actually do anything, except (hopefully!) alerting the moderators that there's an issue that needs to be addressed. It would be very useful to have some indicator on the forum page that particular spam messages have been reported, so that everyone who comes across them doesn't have to re-report the same messages.
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  1. The format that I uploaded images to before the new site worked well, those images transferring to the new sight are way too big. Do I reload the images or do I just say F it?
  2. This may have been asked and answered in the many forum post, sorry if it was, I just don't have the time to filter through the billions of words contained there.
  3. and to separate my post thoughts I need to place a dot or a number by it?
  4. I am really not having a good time.
  5. 3 weeks now and I am still getting Richard over.

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I don't know if it has been reported, but the date/time of the last post does not correspond to my time zone.

It states 7pm today, but according to my clock, it is just after 2pm. ????

And I put PST into my profile.

So the software is not adjusting for local time.

 

And I'm going to bet that the above 4 paragraphs are merged into ONE paragraph, again.

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I just posted in the Medium Format section on a Copal SVX shutter problem. C o c k, a standard term for readying a shutter phrase was character out as was Trip a standard term for releasing the for exposure.

Cock the shutter.

Trip the shutter.

Standard camera repair terminology that should not be treated as obscene language.

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Been away for awhile and trying to sort out new site. When uploading images and assigning a category, it seems the category list is in disarray - duplicate and triplicate entries, no discernable sequence, and, at least, one category from old list (children) is no longer on the list.(OK, I see children now go under family, a decision I am not sure I agree with. In my travels, I photograph a lot of 'developing world' images of children at play or street portraits. They definitely aren't family. Guess I need to categorize them as travel or street.
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When composing a reply to a thread, the box for composing one's reply says 'Write your reply..." - When you begin keying the reply it types over the 'write your reply' message making the first few words of the composition difficult to re-read.
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When composing a reply to a thread, the box for composing one's reply says 'Write your reply..." - When you begin keying the reply it types over the 'write your reply' message making the first few words of the composition difficult to re-read.

 

That's been mentioned a few times. The work around is to hit a carriage return before you start typing to go to the next line and when you post, that return will disappear.

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I saw this 'upload to cover photo' and it looked like a nice idea. Now I have part of a huge head floating in space and the complete photo itself is missing from my gallery. How do I remove a cover photo, please?

 

No offense, to you good owners of photo.net. But I really can't stand this new site, except for the fact the photos pop out a bit better. Not intuitive, hard to navigate,. I really liked the old style, go to photo admin and just change things around. I am having a real twilight zone experience here.

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