Epson R2400 Paper feed problem and more

<p>Hi<br>

I have an Epson R2400 printer bought in 2006. Due to lack of space I didn't get to use it till 2015. I am unable to use the printer as it won't load paper. Previously, it had printed less than 30 A3 prints and they were superb. Now, I am reduced to loading paper via the front, the printer will handle normal thickness paper and it should not affect quality, but the quality is poor.<br>

So, as I have posted "paper feed problem and more" what has gone wrong? I have been in contact with Epson and they have advised me but the printer still will not load paper normally, they didn't ask me whether it load paper via the front or the back.<br>

Since the printer does record the number of prints Epson could confirm that my £500 spent on the printer has resulted in less than 40 A3 prints being made, it has of course been used to print A4 text and I do not know how much that would be. The printer is out of warranty as although I bought it in 2006 and didn't use it till 2015 the product is hardly value for money.<br>

OK, maybe there is some deterioration due to the printer not being used and I mean not being used, no cartridges were even fitted. I could find dates when I bought new cartridges from Amazon and possible confirm the date when I bought a set of cartridges from an eBay seller but so what Epson do not have to make an exception in my case. At the very least can the printer be repaired? And how much will that cost?<br>

Should the product deteriorate due to it not being put into use? Other users have had Epson printers and have had years of use, so I have been unlucky. Well, it looks like I will not be spending any more money on Epson products.<br>

At present, although I can feed normal thickness of paper from the front the quality is poor. Why is this? Should the paper be thicker?</p>

<p>Looking at other manufacturers' products and users commentsI am not keen to spend more money on a replacement A3 printer. I will probably end up buying an A4 printer and getting my archival quality prints from a fine art printer.<br>

In the mean time, can anyone help to advise me on adjusting the paper pick up issue and the loss of quality when using the front option to load paper?</p>

 

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<p>At present, although I can feed normal thickness of paper from the front the quality is poor. Why is this? Should the paper be thicker?</p>

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<p>Yes, the paper should be much thicker. The front feed is <em>only</em> for exceptionally thick media (1.0mm to 1.3mm) — the printhead is raised too high for standard media, and will give the "airbrush" effect you're likely seeing. If this is the only way you can get the printer to feed, it is possible to attach media to a carrier sheet to achieve the required thickness, but it's not ideal and the front feed limits the paper options available to you in the driver interface.</p>

<p>For the feed issues, you might try carefully cleaning the grey rubber pickup roller in the auto sheet feeder using warm, soapy water. (e.g. Dip a clean lint-free rag into some warm soapy water and wring it out quite well.) It can become coated with dust and other detritus and lose its grippiness.</p>

<p>At any rate, the printer can certainly be repaired, but it may not make economic sense (a) if the repair center isn't nearby, and (b) since the K3 inkset is now quite old and being produced in smaller quantities and at higher prices.</p>

<p>Thanks Colin, that's a relief. I'll try your suggestion for cleaning the pickup rubber although it does look clean.</p>

<p>One other thought: If the front feed works, the rear single-sheet feeder <em>should</em> also work as it's almost entirely the same portion of the feed mechanism. It's not as convenient as dumping a stack of sheets into the auto feeder, but it does support most paper types.</p>

<p>If you haven't tried it already and you have the feed guide attachment, give it a shot.</p>

<p>Thanks Colin your suggestion worked, I now have my printer back in operation. After I had cleaned the roller the first sheet of paper that went through the printer had a dirty imprint where the roller had picked it up. I don't have the rear paper sheet attachment but have found one on eBay UK. Thanks once again Colin.</p>