how to notify clients of rate increases

<p>I have 2 scenarios...<br>

I have a client which recently hired me to photograph his products at his location. After 2 sessions I've determined the amount of work I'm performing exceeds the amount of pay agreed upon. The client emails me again wanting more photography...Whats a good way to express that in order to continue photography services, the compensation needs to be adjusted?<br>

Also aside from that how would you contact an entire list of clients to notify them that photography rates are going up?</p>

<p>Thanks all. <br>

Felix</p>

 

<p>Scenario 1: Tell the client you're delighted that he'd like you to do more of the work, and that you're glad that what you do for him is a good fit. Having had a couple of sessions behind you, you now better understand the nuances of the work at hand, and in order to deliver the same standard of work on a regular basis, you need to allow for a little more time per project. You are <em>not</em> adjusting your rate, you are recognizing that the client's needs require more of your <em>time</em>. Your rate is the same, but the scope of the work turns out to be somewhat larger than might have been estimated during your first conversations. <br /><br />Scenario 2: Don't. Take each client when and as they come up. Surely you do slightly different things, in a different ways, for each of them, right? The best way to communicate with each of them about rates will depend on your relationship with each. Do you list your rates online or marketing material?</p>

<p>Matt, great words of wisdom for scenario 1. for scenario 2 I do not list rates online but rather a la carte per the job. I used to advertise this intro package for real estate and I've continued offering the same rate to this group of about 10 clients for about 2 years while new clients are being billed at current higher rates. I'd like to wein the intro clients off the intro rates. I'm thinking perhaps next time they call to book another job I'll mention that there will be a rate increase on date X and I will continue offering the intro rate through till that date. </p>

<p>If you're held your rates steady for 2 years, I don't see how an increase would be completely unexpected. Giving warning about a pending increase is very thoughtful; suggest you bring everyone into line. And any future intro rates are clearly specified as "for a limited time only."</p>