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My silverfast cannot find plustek scanner


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<p>I wonder if someone can help me: after upgrading silverfast universal version 6.6.1 to version 6.6.2 via internet with my Mac (OS version 10.4) silverfast says it cannot find my Plustek scanner, "make sure it is on and connected and asks me to refer to the SFlog file in the silverfast folder; well, my scanner is connected but I cannot find the SFlog file anywhere! Someone helps me please? Thank you in advance!</p>
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<p>Silverfast doesn't have drivers per se, each version of the software is brand and model specific. If you upgraded, it would be for the Plustek model scanner of the old version, it's specific in the download process through Silverfasts Website. That said, while I've upgraded both OS-X and SF, I remember under the older versions with my scanners I always had to turn on the scanner first to let it fully warm up before starting SF Universal so it found it. Just a thought, but I've found SF's support, although slow sometimes, to be good when they answer.</p>
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