cyrus_beh Posted May 3, 2012 Share Posted May 3, 2012 <p>I bought a used meter and it gives an E-4 error when I try to power up. I have seen reports of E-6 error representing a catch-all error code, but have not seen any reports of the E-4 code. Can anyone help me solve this?</p><p> </p> Link to comment Share on other sites More sharing options...
jim_momary Posted May 3, 2012 Share Posted May 3, 2012 <p>L-358 error E-6 = needs service.</p> <p>Ask them ...<br> <strong>US</strong><br> <strong>MAC Group</strong> 75 Virginia Road, North White Plains, NY 10603 United States<br> Phone: 914-347-3300 Fax: 914-347-3309<br> E-mail: <a href="mailto:info@macgroupus.com">info@macgroupus.com</a> Website: <a href="http://www.macgroupus.com" target="_blank">www.macgroupus.com</a></p> <p>For international assistance, please contact our Tokyo office:<br> TEL : 81-(0)3-3978-2335 FAX : 81-(0)3-3978-5229<strong> </strong></p> <p> </p> Link to comment Share on other sites More sharing options...
cyrus_beh Posted May 3, 2012 Author Share Posted May 3, 2012 <p>Hi Jim,<br> Thanks for your response. I've tried asking them but they just replied telling me that E-6 means that the meter is in need of service. I responded, reiterating that the error is E-4, but they stopped replying to my emails.</p> Link to comment Share on other sites More sharing options...
jim_momary Posted May 3, 2012 Share Posted May 3, 2012 <p>That stinks.<br> Sorry I cannot provide any other idea.<br> Jim</p> Link to comment Share on other sites More sharing options...
q.g._de_bakker Posted May 4, 2012 Share Posted May 4, 2012 MAC isn't Sekonic. Why not try asking the people who really know: <a href="http://www.sekonic.com/">Sekonic?</a> Link to comment Share on other sites More sharing options...
cyrus_beh Posted May 4, 2012 Author Share Posted May 4, 2012 <p>Hi Q.G., when I click on the Sekonic support link, I get directed to MAC. So I think that means that the technical guys at MAC have been given the proper training. In any event, does anyone known if the new Sekonics have quality control problems? I seem to hear about spontaneous meter death a lot.</p> Link to comment Share on other sites More sharing options...
joseph_dickerson Posted May 5, 2012 Share Posted May 5, 2012 <p>MAC is the official importer/distributor for Sekonic in the US. However, there are other meter repair stations. Check the back of Shutterbug for some listings.<br> I have had a lot of Sekonic meters over the years (my own, and in programs where I taught) and have never had a total failure, the one exception was a L-398 Studio meter that a student slammed in a car door. It did not survive, he nearly didn't either.<br> I'd send the meter to MAC and request an estimate, you have a great meter that certainly is worth repairing. Have you tried removing the battery and letting the meter "reset" for a few minutes? If you have programed the little switches in the battery compartment, you might try resetting those to the defaults and then powering up. Just a couple of things to try before sending it off.<br> My experience with MAC has always been very positive.<br> JD</p> Link to comment Share on other sites More sharing options...
cyrus_beh Posted May 6, 2012 Author Share Posted May 6, 2012 <p>Hi Joseph,<br> I ended up sending the meter back to the seller. I checked with MAC and they estimated 240 for the repair, which would bring the total for the meter to around 400 bucks. That's a fair amount, but the uncertainty of the repair is something I didn't want to deal with. I picked up a L-558R instead. I hope that works better for me. Thanks!</p> Link to comment Share on other sites More sharing options...
joseph_dickerson Posted May 6, 2012 Share Posted May 6, 2012 <p>Cyrus, <br> I have the L-608, and an older L-778 and my experience, based on over 40 years of using Sekonic meters, is that you just can't go wrong with any of them.<br> I think you probably made the right decision, enjoy your new meter.<br> JD</p> Link to comment Share on other sites More sharing options...
jens_g.r._benthien Posted May 6, 2012 Share Posted May 6, 2012 <p>I am not sure if I recall it correctly, but it might be that the E-4 error indicates if you've made too many flash meterings with the average function (or something similar). I had this once, several years ago, removed the battery and radio module for 10 minutes, reset the switches to zero. After that procedure I've never had any problem.</p> <p> </p> ------------------------------------------ Worry is like a rocking chair. It will give you something to do, but it won't get you anywhere. Link to comment Share on other sites More sharing options...
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