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EOS Utility works with Windows XP Pro 64-bit


j_smith6

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Few weeks ago I was asking on how to make EOS Utility work with Windows XP Pro 64-bit. Canon's answer is that

it won't work because EOS Utility doesn't support Windows XP Pro 64-bit.

<br><br>

It works and canon without a reason created a protection which prevents EOS Utility from istalling on x64 version of

XP Pro. (Adobe did the same with iTunes and after modification it works just fine).

<br><br><br>

 

 

<b>Here's what you have to do to make it work.</b>

<br><br>

<b>1)</b> Install EOS Utility on a computer with x32 bit windows xp.* <br>

<b>2) </b>Copy "EOS Utility" folder from "Canon" folder which is in "Program Files" (on x32 version of windows).

<br>

<b>3)</b> On your x64 XP Pro system paste the copied folder ("EOS Utility") to "Canon" in "Program Files

(x86)".<br>

<b>4) </b>Run "EOS Utility.exe" file from this foler.

<br><br>

*If you don't have possibility to install EOS Utility on x32 Windows XP you can downlod the folder I have prepared

here: <a href="http://rapidshare.com/files/124794043/EOS_Utility.rar

">EOS_Utility.rar (4MB)</a>

<br>

You have to extract it and continue from point "3)"

<br><br>

Everything should work even if you paste the folder from x32 version of windows in the wrong place but it's better to

have all the files in order if you ever needed to find them.

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its still running in a 32bit shell. The reason they said not support is they haven't QA yet. If it works , great. If not, you are on your own. To run on a true 64bit version, the SW engineers have to rewrite the Utility from ground up for 64 bit OS and it's very costly.
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  • 3 months later...
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<p>The copy trick did not work for me as the EOS Utils would keep mentioning that the camera was not recognised.</p>

<p>What did work was tricking the install procedure. Now this is a bit technical, but during the installation the install utility makes a few temporary directories that it removes after installation. How i tricked it was by starting the installation on my XP64 box, clicked next to get the screen that this is an unsupported configuration. Before closing the installer i copied the directory CanonUPW_000 from my Temp folder to the desktop. The exact location is in the logfile in the directory 'C:\Program Files (x86)\Common Files\Canon\UIW\ServiceLog' , it's one of the hidden folders inside your Documents and Settings folder.</p>

<p>After copying open the file master.ini inside CanonUPW_000\INST\EOSUTILITY\COMMON. Scroll down to [OS] and replace the setting for WINXP64 with 11111111 (equal to WINVST64). Save and close the file and double click in install.exe in CanonUPW_000\INST\INSTALL\COMMON</p>

<p>Good Luck</p>

<p>Hugo</p>

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  • 4 months later...

<p>The file name has changed from master.ini to install.ini but the rest of the information Hugo gave is correct except that you need to know that you follow this procedure when running the EOS Utility install only, not the install that comes on the CD with your camera, which never tries to install EOS Utility if you are on XP-64.<br>

The bad news is that, at least for me, after successfully installing the EOS Utility, it never gives me the option to control the camera. It only offers the ability to download photos from the camera. This seems odd to me because a lot of what is required to control the camera is working to access the photo download. Maybe someone knows why I am having this problem.</p>

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  • 2 weeks later...
<p>Hugo & Don, The solution works beautifully on my XP Pro 64-bit. The file name is indeed install.ini. In my case it even allows me to control the camera. Next, I plan to follow the same procedure to install couple of other utilities which did not get installed automatically from the EOS Solution Disk, namely, Original Data Security Tools and Picture Style Editor. Thanks a lot to both of you for the solution.</p>
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<p>It turns out that it works perfectly with my XP-64 system too, once I upgraded the firmware in in 5DMII from 1.07 to 1.10. I couldn't get any version of Windows to see my camera until I did that update. I don't know why this was true and Canon said that they never heard of this problem with 1.07 so maybe it was just the firmware on my camera that was somehow messed up. </p>
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<p>Followed the exact same procedure for installing Picture Style Editor. Works perfectly.<br>

Unfortunately, the process does not work for Original Data Security Tools (actually not even sure what this piece of utility is used for). I had downloaded the exe application for all three programs (i.e. EOS Utility, Picture Style Editor and Original Data Security Tools) from the Canon website. In the case of Original Data Security Tools, it does not even launch the software, when I execute ods160en.exe. An error message pops up immediately with the following message:<br>

'The application to be updated is not installed. The following application(s) can be updated.<br>

Original Data Security Tools<br>

After installing the application to be updated, restart it.'<br>

Any suggestions would be welcome. Also, more importantly, would I even need this software? If this is not a critical software, maybe I will just ignore it.<br>

Cheers,<br>

Chetan</p>

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  • 4 months later...

<p>I'm pretty good at 'mysteries', but in following the above thread(s), I must be missing something:<br>

Don states: "<em>you follow this procedure when running the EOS Utility install only</em>". Great. How do you do that? The installation CD (CanonEOS200W):\Software\Eosutility\Common has only three files: Common.cab; Instal.cab; Install.ini. None of these are executables.<br>

If I go to Canon's website and download the latest and greatest update for EOS Utility (v2.6.1) and run it as Hugo says right up to the point where it tells me that "<em>You cannot install EOS Utility on this computer.</em>" I then go as Hugo instructs to 'C:\Program Files (x86)\Common Files\Canon\UIW\ServiceLog' to look for the 'temporary files'. All I find are 'txt' log files; a bunch of them. Hugo goes on to say to copy the directory to the desktop. But then he never tells you what to do with the file(s) you've copied to the desktop?<br>

But wait there's more! If I open the file 'install.ini' or the 'master.ini. file on my temporary folder, and scrolling down to OS as instructed, I'm presented with:<br>

WIN98=0<br />WIN98SE=0<br />WINME=0<br />WIN2K=00000000<br />WIN2003=11111111<br />WIN200364=11111111<br />WINXP=00111111<br />WINXP64=11111111<br />WINVST32=11111111<br />WINVST64=11111111<br />WINNW=1<br>

Hugo instructs: <em>'replace the setting for WINXP64 with 11111111 (equal to WINVST64)</em>'. But WINXP64, is already set to "11111111"? (as are a good many of the other OS options). What gives? Would have been much more imformative if the orginal value was given.<br>

Finally, we're instructed to: "<em>Save and close the file and double click in install.exe in CanonUPW_000\INST\INSTALL\COMMON</em>". When I run that, I'm informed another 'installer is running'. Well yes, we were told to leave it running in order to get to the temporary files. So I close that and try again. Now I'm told the installer can't find the master.ini file<br>

Clearly, I'm missing something fundamental. If you guys could fill in the missing detail, I would be eternally greatful since the folks at Canon can't seem to get it right. Maybe, they're holding out for Windows 7 (which is 64bit and was in large part my reason for going to XP 64 ... I don't like being a beta test site).<br>

thanks all!<br>

Bob R.</p>

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  • 4 weeks later...
  • 3 weeks later...
  • 1 month later...

<p>Poor bob.. its not a mystery.. its a computer silly</p>

 

<p >"<a href="../photodb/user?user_id=2278723">Steve Raub</a> <a href="../member-status-icons"><img title="Subscriber" src="http://static.photo.net/v3graphics/member-status-icons/sub4.gif" alt="" /><img title="Current POW Recipient" src="http://static.photo.net/v3graphics/member-status-icons/trophy.gif" alt="" /></a>, Jan 06, 2010; 03:06 p.m.</p>

 

<p>BOTTOM LINE!<br />(If you are attempting to shoot real time tethered to laptop or PC)... <strong>THERE IS NO WORKAROUND!</strong><br /><strong><em>Please prove me wrong.</em></strong><br />Thank you"</p>

 

 

<p><a href="http://www.vimeo.com/9427887">EOS Utility x64</a></p>

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  • 1 year later...

<p>This is a late contribution, but well, I got my 7D last week and this is the first discussion that shows up in Google when searching for "EOS utility XP64".<br>

I suppose there are different versions of the installation software, but generally speaking the solution given by the OP woks, on XP64(SP2) for the 7D, except for the "camera not recognised" issue. However, I noted that the files in the EOS_Utility.RAR are the same as in the two .CAB-files in the drive:\SOFTWARE\EOSUTILITY\COMMON of the original installation CD-ROM. CAB files can simply be extracted by e.g. WinZip.</p>

<p>So, the simplest solution is to open common.cam with WinZip and extract the contents (with paths!) to a suitable directory within your Program Files (x86).</p>

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