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Did anyone buy some lenses on KEH with BGN condition?


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<p>Last lens I purchased they mistakenly sent and charged for a hood I didn't order, and also sent the wrong sized filter. Those items were refunded no problem... Then, even though I got back to them well after the 2 week grace period on an M8 that was rated EX+, I thought they should have complied with my request for a free basic sensor cleaning kit because the camera came with a grease spot on the sensor.. My fault for not calling sooner, but still... Even with that, they are ultimately reliable and I would purchase from them again. </p>
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<p>IMO "Bargain" means "obviously used." The lenses of active photographers, as opposed to non-photographers, get that way.</p>

<p>KEH is reportedly swamped by incoming used equipment, sent to them for purchase...it's the economy and abandonment of film for digital... yet Nikon's just announced layoff of 9000 (dumb to manufacture in Japan, smart to manufacture in Vietnam...like Pentax).</p>

<p>I suspect they'll start paying sellers significantly less, but that catalog prices will remain stable. This is just speculation: They'll want to make bigger profit due to probably-declining sales and cost of maintaining increasingly-slow-moving inventory.</p>

<p>Forget e-mail, use the phone. Why waste their time?</p>

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<p>I bought a BGN Canon 50mm 0.95 lens from KEH about 8 years ago for 300 and recently sold it for 1000. Pretty good value. Plus they have a return policy (try that on e bay). Too beat up for you? Hey send it back.</p>
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<p>1st time I got Hasselblad 500cm kit from Keh 10 years ago, and love it...I was there, and bought on the spot. I am very happy with. Recently, I ordered a 220 film insert (contax 645), rated as mint -, when I got it, there is a visible cut on the roller, and I am not happy with. I returned.<br>

I tried to returned within their 14 days no hass return policy, I ended up need to send UPS 2nd day air (when I got it, it is 8th day, follow with weekend). Cost me $32 dollars. I will see if they return me full refund.</p>

 

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<p>"Forget e-mail, use the phone. Why waste <em>their </em> time?" ... Not everyone lives in their time zone!</p>

<p>I have been emailing KEH about a possible lens purchase for <em>four weeks</em> now and only get sporadic, inconclusive emails. How businesses respond to emails is usually symptomatic of how they run other parts of their operation too. And in KEH's case their <strong>email service is shambolic</strong> - in fact, <em><strong>it is</strong> </em> a waste of time - <em>the customer's. </em></p>

<p>Good products are nothing without good service.<em><br /> </em></p>

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