Canceling a spooling print job on an Epson 4800 (under OS X)...

Hello,

 

I'm running an Epson Pro 4800 under Mac OS 10.4.11, latest version Epson drivers, etc. Typically

I'm printing through a ColorBurst RIP, but on occasion I print direct from an application right to the

printer (bypassing the RIP). I am wondering if anyone knows a good way to "cancel" a print job

once it's already started spooling/printing?

 

For example, I just printed a 6 page (17" x 30" page size) job and after the first page started

coming out I wanted to cancel the job and make a modification to the file. The print job is sent to

the Epson 4800 (from InDesign) and I can see it processing in the OS print window. It finished

processing and starts spooling/printing. It's at this point I want to cancel the print job (the job is still

spooling and part of the first page is printing). I stop/delete the job, but this does nothing and the

job continues to print. I also reset the printer, but nothing. As soon as the printer resets, it starts

printing again. I even tried shutting off the printer and turning it back on again, but it still continues

to print (once it's booted back up). The only way I can "cancel" the job is to stop/delete the job, actually turn off the computer and reset the printer (at the same time). Once the computer reboots,

the job is "cancelled", but this was a pain just to cancel the job.

So, I'm wondering if there's a better way to cancel a print job that someone can suggest?

Thanks,

Kristin.

ever try the real method? the little printer icon on your dock is where the job is process and spool. Click on hold to stop it, delete to delete it. The icon appear when there is a job in process.

<I>ever try the real method?</I><P>The "real method" is described by Kristin. What

don't you understand about "stop/delete the job"? <P>This problem has popped with

OSX and most users think has to do with a buffer overrun. I have no idea if that is the

reason nor do I care, just want to work. It has happened to me with OSX 10.4.x and

ended up thrashing everything Epson and starting over. Never happened with OTR so

it must be a Epson/Apple spat. BTW, since going to OSX 10.5.x I haven't had the

problem, knock on wood.

Check the LCD user interface on the Epson plotter, and/or the owners manual. There should be a function and/or button there to "Cancel Current Job". Pressing that button or selecting that function should cause an immediate "cease and desist" on the job at the plotter.

 

After that you might also have to perform the steps recemended by Patrick and Ace, to stop the job in the spooler, and cause the Mac to flush to cancelled job from the spooler queue.

Hmmmmm, maybe my original post was really confusing?

Maybe people aren't reading the post in the first place?

I'm not sure.

Anyway, I've been printing on the Mac since v7.5 so I'm pretty sure I'm trying the

"real" method. And, I'm pretty sure I've described the process exactly, which is also

the suggest way Epson instructs to "cancel/delete" a print job (page 80 of the

SP4800 User Manual)? Maybe I'm confused?

Anyway,for anyone else in this situation, I've sorted it out. It turns out the computer

I was working on had had the printer added via Bonjour. So, I deleted the printer and

re-added it via Epson TCP/IP (with a static IP assigned to the printer). For some

reason, there seems to be a bug (confirmed by others) in regards to canceling print

jobs when setup via Bonjour. As soon as I shifted to IP-based, problem solved.

Whew, now "the real way" and the Epson manual work as advertised...

Regards,

Kristin.