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Clients ask for more options


neil_hanawalt

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How do some of you deal with this... You do a portrait session, expose 20-30

frames. You edit them down to the 10 or 15 best. Then the client asks to see

the rest. They know you clicked the shutter more than 15 times. I get tired of

clients wanting to see the junk (eyes closed, talking mouth, poor expressions).

I grow weary of the occasional client not trusting my judgement. What do you

think? I want to tell them that we pare them down for a reason and these are

the best. In other words, No, you can not see more options.

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I'm going to disagree with Chris here and suggest that, if the client wants to see all the out-takes, show them. I often made extra sales of the shots that I thought were poor because the client ('s mother, father, spouse, etc) thought the 'poor' picture captured the sitter perfectly. Your taste is NEVER better than that of the person paying you.<div>00I0tn-32337084.JPG.b7e9c8f730b045e7861b20c2b0a1b664.JPG</div>
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I'm mainly a children's photographer and I've never had someone wanting to see the bad proofs, but they do comment on how many I take, I just explain that at times I do a test shots of the lighting, their eyes were closed, or they moved to quickly and it was out of focus, etc. But I let them see all the ones that are "ok" even if they aren't my favorite...because sometimes they do like the ones that I don't like. Good luck!
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I filter three times, first round is to get out the shots with major issues with lighting, focus etc..; then I filter out all the good ones (about 30-50) and then I select my favorites (10-20). I show my favorites but make available my good ones becuase 9 times out of 10 there will be a shot in there that touches the parents and they will order it. No matter how good I am and what I think is good, parents like to have some creative liberties as well and who knows what they will connect with. I never give them the whole lot and let them pick their favorites, that will take months! I wouldn't take them wanting to see all of them personally, they are more emotionally attached to the photo shoot than you are and if it means an extra sale for you and an extra memory for them then it is a win/win.
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  • 4 years later...

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