By small package of prints, I meant 7 sheets, a mix of 8x10s, 5x7s, wallets.
I am more concerned with receiving the digital copies. If I never receive the prints or my money back, I do not really care. I just want the digital copies. While we do not have a “signed contract” i did save all of our emails discussing what work to be done and price. I have an email of the down payment invoice ($150), and unfortunately I paid the other $150 in cash, but the $78 for prints went on my credit card. I feel so stupid for getting involved in this. I’m a very educated woman, and I’m so disappointed in myself for not researching this further.
I am located on the east coast, USA.
I completely understand the whole “catch more flies with honey” mantra, and I feel I was very nice and understanding when she first told me she was behind schedule (I said thank you, no problem, etc...) but she then made no attempts to contact me for double the amount of time she had asked for. Plus, I saw a Facebook post from another disgruntled client who publicly called her out. This client was given her photos in less than 24 hours, and then removed her post. I’m thinking I should go the same route,though I really don’t want to.