<p>No official repair centers exist anymore, spare parts are nearly impossible to find, and people who can fix these scanners are as extinct as dinosaurs. BUT... I miraculously found a guy in Germany who used to work in Europe's KM's authorized repair center and still has some spare parts. He recently fixed my 5400 II and did a complete overhaul (cleaning, greasing, alignment, etc). He's the real deal and a real pro. I didn't ask permission to post his email on public forums, so send me a message privately or email me at sam_taha@yahoo.com and I'm happy to share his info on 1:1 basis (he's OK with that).</p>