paulharrow

Thanks bud I have spoken with a solicitor who is also a photographer. He said the images in parts were a bit basic but suit the needs for the price charged and the amounts satisfy what is usually expected. Ill create a gallery and share the login if anyone is interested in checking them? But I am definitely looking into harassment if they carry on as they are.

That's what im thinking as they had issues with the caterers and the DJ on the day.

Thanks Bud. Im just worried about my name and reputation. Ive built my self from the ground up. Fully self taught. I offered as a gesture of goodwill so I can show others if asked in future about their comments and opinions.

Hi guys, Im currently dealing with a bride and groomzilla from the renewal of their wedding vows 2 years ago. I gave across a complete edited set of 1900 photos. I made perfectly clear at the start up meetings that I was just starting out on my own. And they accepted that. On the day I had some issues before I even got to the venue 15 minutes late for the prep shots. My motorbike was stolen and I had to deal with the police, insurance and recovery companies. I had two options. Give them a refund and they have no one to cover the day. Or turn up 15 minutes late and cover the day. I turned up and covered the day. Now out of the 1900 images. 500 were fully edited and at their best of my ability at the time. Yet now they are claiming two years on none of them are edited. A few duds crept in through my culling stage and they are the images they are showing around whilst slating my business name and threatening court action. The accusations are that the photos were unedited. They did not get the service they expected. There were no posed shots. The images look grainy, Theres harsh lighting on some of the faces. There are photos where people are blinking. They are chasing me for the images to be re looked at or a full refund. Now I don't mind having another look over them as my ability now is a lot better than it was back then. But got the groom constantly messaging with things like "Tick Tock Times up where are the images". As when spoken to them last night i said i would get a selection across to them tonight which im currently uploading. I know that I would win a small claims court due to factors outside of my control. Not being able to use flash in really dark room due to the rules. So had to bump the ISO right up. There is over 100 posed shots. Extremely harsh lighting coming through windows and lighting up a bald head. Background sky not having much detail in the sky due it being pure white even by the naked eye with very harsh lighting. Are there any photographers out there who can assist with advice on how to deal with them. Im happy to look over them but not where there is harassment coming in. Apparently the brides "instagram" filters make the photos look stunning yet they look awful. The issue was a Photo Booth that was agreed to be set up. However, the couple never mentioned it to the venue so there was no where available to set it up so could not do that yet there was no extra charge for having the booth. Just needing some more advice. A solicitor has said that it is borderline harassment at this moment in time. But that the images given will satisfy a small claims court including the circumstances. Its just a confidence booster to see if anyone else can help