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lauren_ice

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  1. Thanks for your helpful response yet again!!! It's just really upsetting that over I waited over 7months and there was not just one picture with my face and the light there are at least 20-25. It's also disappointing that there was not an explaination given. I am in no way trying to say bad things of her whatsoever but as a paying customer I expected more... Like I said the theme is consistent throughout the pictures but I am not even sure if she edited team like I mentioned above she said she had an editing team which would explain why I didn't get an explanation... <p><br><i>Moderator Note: Image removed. As per Photo.net Terms of Use and User Guidelines you cannot publish images that you did not make yourself. An alternative is to supply a link to the image when it is located at another site.</i></p>
  2. Ian thank you for your response. I guess I overlooked the part at the bottom where she says it would take 3-6mo. Under the heading digital negatives it states 10-15 weeks and she will upload them as she edits so they will be done sooner. So there are 2 different dates in which one would assume the latter part was added on due to her taking more sessions. The decor was suggested by the wedding planner at the venue and honestly since I am not versed in photography the lights behind me never posed a problem until now after the fact of course. My photographer took many close ups of the altar with the light on hours before the ceremony. I guess she never thought it would create an issue either but however it did... the light could have easily been turned off, am I too wrong to think that she has too much experience for a mistake like that? I mean after all she sent me the pictures knowing the quality and didn't say a word. It's disappointing to say the least. The trend you saw with the bricks is sadly the theme for many of my pictures. Thanks for sharing your knowledge I truly appreciate it.
  3. <p>oh and i forgot to mention... The day of our wedding she asked me if it was okay for her to leave an 1 1/2 hour early because my makeup was completely gone and my hair had fallen and we could arrange a makeup session whether it be wedding related or something more, she ensured me she had all the photos she needed and were just missing ones of the groom and myself leaving the reception and sparkler pictures (more pictures that were included in my list to her). Of course I agreed, as a bride on her wedding day, why would i want pictures if the photographer thought i looked bad? I have not had this extra make-up session due to the 7 1/2 months it took to see her final products for me to know what kind of make up session is needed. </p> <p><br><i>Moderator Note: Image removed. As per Photo.net Terms of Use and User Guidelines you cannot publish images that you did not make yourself. An alternative is to supply a link to the image when it is located at another site.</i></p>
  4. <p>Thank you for both your replies. I can live with the missed pictures if some of the pictures were able to be edited to remove the horrible light balls on my face (these appear in 20-25 of the most important pictures). Like I mentioned in the initial post I have no knowledge of photography, so I am clueless to what can be edited.. etc... So thats why I was looking for advice here :) I listed all of the other things to understand what the norm was for those specific pictures.<br /> I am linking the contract, it does not mention specific pictures - however it does say that in the pre-event consultation the bride should produce a list of specific photographs to her, which I did. She also requested that I pull pictures to my pinterest profile so she had an even better idea of what I was looking for. The brochure she gave me to choose the different packages lists specific pictures and even gives an outline on "what to expect".<br> I have reached out to her about the specific issues outlined above, and she has not responded. She told me a month ago before I received the pictures back that "she had heard from her editing team and they were almost complete with my pictures". I did not question that just assumed every professional photographer had an editing team. She is a very well known photographer and has made several comments on her Facebook that she has "30 sessions of the next 5 days" or last week "she just completed 18 sessions in 4 days before she left to shoot a wedding in Aruba". So I assumed an editing team (whatever they do) was helping her manage her workload, but the more I thought about it, she never mentioned that to me and it clearly says in the contract she edits her pictures... So maybe thats where the problem is?<br> Or maybe Im completely off base?....<br> <br /> If anyone would like to look at the gallery I can also link that as well.</p> <p>contract: https://app.iris-works.com/customer/contracts/d2503f02-b807-425c-b3d4-99528e560be4</p> <p> </p>
  5. <p>Hi everyone, have enjoyed reading a lot of your posts. My husband and I got married last August and are just now getting our wedding pictures back (even though contract states 10-15 weeks). Despite taking twice the amount of time outlined the images we received have a lot of issues. I booked this photographer after extensive research in my area and paid over $2000 for the 8 hour shoot. I am coming to you all for help so I know what to say to my photographer in the correct verbiage to hopefully correct some of these issues (if they can be corrected).<br> There are only 3 formal portraits of my husband and I looking at the camera, is this a normal number? There are only about 10 of us together in formal pictures even though we slotted quite a bit of time for that.<br> There are only 2 pictures of my whole bridal party together, is this a normal number?<br> In some of my pictures my face is almost washed out, and to an extent blurred so that part of my eyebrow is missing. (for some reason i look very pale in this picture).<br> In the next picture taken right after this one its completely opposite my face looks orange and my body is very pale. (i wore light facial makeup to avoid this issue) In the same picture there is a circle around my eyes making them look black. <br> In our ceremony pictures standing at the altar we had a lit chandelier hanging behind us. In 20-25 pictures there are fireball looking circles on either the preachers face, or my husband and I's face. <br> In the pictures of my maid of honor walking down the aisle - she has red eyes in both of the pictures of her by herself. <br> There are not any pictures of my bridal party sitting at the head table during the reception at all, not sure if this is normal or not?<br> There are not any pictures of our rings and very little of our flowers :(<br> And lastly, there are ZERO pictures of my full length dress hanging before i put it on. The photographer asked me to put my shoes on the veil along with my jewelry so she can take pictures of all of them together before i put them on, but somehow they are missing. <br> Like I said I'm just gathering info to see what you all think and if some of this can be fixed. I have contacted her many times in the last few months and get the run around about everything.. so Im trying to get factual info to present to her to eliminate the back and forth. I know photoshop works miracles but i do not know the extent of its capabilities. Looking forward to your alls info! thank you for reading.</p> <p><br><i>Moderator Note: Image removed. As per Photo.net Terms of Use and User Guidelines you cannot publish images that you did not make yourself. An alternative is to supply a link to the image when it is located at another site.</i></p>
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