<p>I had a wedding in August that's really drawing out.<br> Unfortunately I experienced one of my SD cards corrupting and although I managed to retrieve 98% of the images<br />the bride is clinging to the last 2% as those were of the entire wedding group. I explained to her that it's not salvageable and said I was sorry for not being able to get it back. Since then she's asked me again two more times if there is something I can do and I've explained all over again.<br /><br />Since then I've had nothing from her, I don't know if she is angry if she's accepted it or if she's just plainly ignoring me.<br />To try and move things along I have lifted her image restriction on her USB (she has 500 photos instead of 400) - nothing<br />I also discounted her for the inconvenience asking for £100 less than the amount on her contract which covers my time and the USB from my supplier - nothing<br> The last message I sent her gave her a deadline for receiving her image choices of she wants her photos on the USB before Christmas. She has until the 25th of November to make her choices. If I don't receive them by then I'm planning on cutting my losses and giving her the entire collection on the USB whether she wants them or not just to put an end to it.<br /><br />I'm getting really frustrated because I feel like she's holding out for me to miraculously make the missing images appear but I've exhausted my resources trying to retrieve them - there is nothing I can do.<br /><br />Have any of you had a client give you the silent treatment? What did you do?<br /><br />Backstory - she booked me 6 days before her wedding as hers cancelled on her and as a favor I wavered the request for full payment before the wedding since I wanted to be helpful.<br /><br />Any advice would be appreciated. Many thanks </p>
