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khacg

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  1. <p>Hi there!<br /><br />I booked a wedding back in January, I met with the clients for their in person consult a month ago where the work was paid in full and contract was reviewed and signed by all parties. I use a regular second shooter and as outlined in my contract I reserve the right to choose my second shooter if I feel it is required.<br />My clients know the second shooter personally (which is why they got a discount on services in the first place) and agreed on her attending upon signing the contract, days later letting me know they had included a meal for her at the reception as well.<br /><br />2 weeks after that the client calls me telling me her mother (mother of the bride) does not want my second shooter attending because she does not "LIKE" her. I explain that this is who I have worked with for years blahblahblah and hiring someone else will be at an additional cost as her fee is worked into the cost of service already.<br /><br />The client says she just wants me to work alone and is not prepared to pay for anyone else. Then the next day messages me saying that due to "difference of opinion" they want to cancel the contract.<br /><br />Their retainer fee is non refundable and they understand that, however I am now on the hook for still paying my second shooter, in addition I provided gift certificates for their stag and doe (exclusive to CLIENTS only) as well as digital UNPLUGGED file creation to hand out to all their guests. Ironically enough their affiliation with my second shooter saved them $400.<br /><br />Where do I go from here... how do I know what to refund... they want everything but the retainer which won't cover the second shooter services, gift certificate, engagement session and images they have already received. <br />A friend who JUST started working for a lawyer said them refusing my second shooter was a direct breach of contract and nothing should be returned.<br /><br /></p>
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