diana_c1

I'm sorry for the confusion. We have a written contract from the wedding planner. It lists the photo/video content that she still owes us. The contract however does not state anything about the $1,000 that she later promised to give us to help with the venue cost because she had said she was in the process of owning her own venue which would be used for our wedding. She said if for some reason her plans of purchasing her own venue didn't go through, then she would help us with $1,000 towards another venue. I don't have contact information for the photographers that did our wedding. I had asked the wedding planner (through a text message) to give me their contact information but she did not respond. I will ask her in person and hope she gives me their info. I wonder though if she paid them or not for our digital album and other pictures she still has to give us. If not then I would have to ask her for part of the money back so we can pay the photographers or I would have to ask her to pay them and I will deal with them if she does not want any contact with them. I also want to add that I was looking through my old iPod and I found a recorded conversation I had with her before we signed a contract with her. In the conversation I ask her what comes in the wedding package and when she is talking about the photos, she says she would give us 100 wallet sized pictures and one extra 20x30 photo. I read through my contract and she never wrote anything about the 100 wallet sized pictures, nor did she add the extra 20x30. She however still left us the package at the same price she had said during that recorded convo. Should I just leave this alone? Thanks for the advice. I will speak to my husband about this.

I forgot to mention that she said she was behind with other clients photos as well but we paid her a long time ago and I feel she should give us priority. What is she tells me that the album will be ready in 5 months which is a long time, or what if she doesn't want to give me a date of when it will be ready. I also ask myself why she didn't tell us before that she no longer worked with those photographers and instead ignored us and wouldn't call us. If she and her photographers recently parted ways then they could have done my album in those 5 months. A few days ago I called photographers featured in a magazine where she had was also featured because I wanted to know if they where the ones who took photo/video for my wedding, which they weren't,(the name sounded familiar) and they told me that they do not work with the event planner but that she is a client of theirs and she takes them work to be processed.

Thanks everyone for the advice. I propably should not have said "photographer" because she is actually a wedding planner.. sorry. She did our whole wedding basically. We paid her for a wedding package and she has not given us the items I talked about previously. I did not end up going to her store because she called my husband on Thursday while he was at work ( I don't know why she didn't call me if I am mainly the one who has been trying to contact her). She told my husband that she actually no longer worked with the photographers that did our wedding but that she was able to get our file from them. She told him that she can go have other photographers do the work but that she is learning or trying to learn photography skills ( I imagine editing skills) and that she would like to make our digital album herself (?!), but that she need more time. And ofcourse my husband said okay (that's probably why she called him and not me cause I would not have said okay). I am upset and want to go to her store and talk about this face to face but I'm not sure how to handle this. Can I make some type of document where it lists what she owes me and leave a blank where I can put by when she will have my stuff ready and ask her to sign it? Should I tell her that if she does not give me my stuff soon I will have to take legal action? I'm worried that I wont get what she owes us. The wedding planner not only owes us photos/video but also money ($1000) and it was a verbal agreement, but this is another issue.

<p><blockquote><strong>Moderator’s Note:</strong></blockquote></p> <p>The opening post has a major error of fact. </p> <p>The issue described by the author is<strong> <i>not</i></strong> with a Photographer but with a <strong>Wedding Planner. </strong></p> <p>This was corrected by the OP in her post - <i>Feb 16, 2015; 12:51 p.m. </i></p> <p>Readers should read <i>‘Wedding Planner’</i> as the person with whom she has issue. <p>The heading has been changed to reflect the correct nature of the discussion. </p> <p><blockquote></blockquote></p> <p>Hello,</p> <p>I got married 2 years ago and the photographer already gave me the wedding pictures in print. We also are supposed to get a digital wedding album, and some large framed pictures. She told me when she gave us the wedding pictures to look through them all and choose and seperate the ones we want for the digital album and give them to her. My husband and I took a long time to finally do this (like a year). We gave her the photos in Sept. of last year and she told my husband the album would be ready in a month. I contacted her after more than a month and she said they where not ready because the pictures had gone to archive and she would contact me when the album was ready. It has now been almost 5 months since I handed her the photos and she had not contacted me so I sent her a text last week and she replied "who is this?" I told her our names and then she did not respond. I asked if I had the right number and she did not respond. My husband called her and left her a voicemail (he said it is still her # because in the voicemail greeting, it says her name). She then sent me a text saying she would call me as soon as she became available. She did not call me. My husband called her and texted her yesterday and no response. I texted her today and no response. I am not sure what to do know. In the contract it does not say that she would give us everything in a certain time frame or by a certain date. I am planning to drive to her store on Thursday and hopefully she will be there. Can I have her sign a paper where I write that she will have our stuff ready by a certain date? I know its part our fault because we took so long, but we are her customer and we paid her in full. We also hired her for video and she owes us 2 DVDs of our wedding. She owed us one, but she said she could not find the original one so she asked us to give one back to her so she could make the other DVD copy. We gave her the DVD months ago and she has not told us anything about that either. I do not want to be rude to her because I want my stuff but this is very frustrating and I am worried. I know she has time to contact me because I checked her Facebook, which is not private, and she posts things on there daily and more than one time throught the day. Please give me advice.</p>