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That's an excellent point, thank you orsetto. It certainly can't hurt to ask! I'll post back here if they give me an estimate, just in case some poor other soul has the same issue.

So, I have an update - after posting this, I reached out to Canon a third time, this time via email. Someone got back to me and said that the press release I linked only applies to Canon Japan, and that Canon USA have long run out of parts. They recommended that I reach out to Canon Japan and see if they have parts. I did, and they are willing to repair it! Now I just need to deal with shipping it internationally and all that entails... o_O

Hello! I was wondering if anyone can shed some more light on something for me. I have a Canon EOS-1V that needs a shutter replacement (I'm suffering the weird problem where the top edge of the frame is overexposed). Although the camera was discontinued in 2018, Canon at the time promised to continue servicing them until October this year at the very latest: We will also take repair measures until October 31, 2025, even after the repair correspondence period of our company's repair service contract for the purpose of improving service and support for customers who use this product. After the repair correspondence period of our company repair service contract (October 31, 2020), we may refuse the repair due to parts inventory situation. I tried using Canon's website to arrange servicing, but no dice. I called them, and the lady I spoke to was very surprised, saying that the camera went out of service in 2013 (which just seems wrong to me, given they were still for sale after then). Might it be connected to the closure of the Jamesburg service center? Does anyone here know any more about this, or can recommend a third party company to replace the shutter?