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HP Photosmart 7960 color ink jet printer review

by Bob Atkins

What's in the box


  • HP Photosmart 7960 printer
  • Power supply
  • Ink cartridges No. 56, 57, 58 & 59
  • Print cartridge protector
  • Setup & support reference guide
  • Basics guide
  • Quick setup guide
  • Printer software CDs (Win 98, Me, XP & 2000. Mac OS 9.1, OS X v 10.1-10.2)
  • Sample pack of paper
  • Photo Paper storage bag.

Note there is no USB cable supplied

For some reason HP seem to like the use of outboard power supplies. I don't see this is a positive or negative feature, but it's worthy of comment.

Physical Specifications

Height: 7.6 in
Width: 20.9 in
Depth: 15.1 in
Weight: 16.8 lbs.

The HP 7960 is rather wide for a letter size printer (8.5" maximum paper width). Though the depth is 15.1", it can be placed up against a wall since the paper feeds horizontally in and out of the front of the printer, so it will sit on a fairly narrow shelf. The body of the printer is about 10" deep and the paper tray extends about 5" out from the front. By comparison the Canon i900D body is about 13" deep but is only 17" wide.

Assembly

Not much assembly is required. All you basically have to do is install the printer cartridges, plug in the power supply and turn it on! Pretty simple.

Software

Software installation on a Windows XP PC was simple and without problems. Just put the CD in the drive and follow the instructions. Just remember not to turn the printer on until the software instructs you to do so. I didn't try this, but my guess is that if the plug the printer in and turn it on before you install the HP software, Windows will try to install a generic driver for it so you'll get yourself into trouble if you do this and you'll have to uninstall some files and start again.

Several applications are also installed along with the printer drivers.

  • HP Photo & Imaging Gallery - An image browser and simple image editor
  • HP Album Printing - Allows you to layout album pages to print
  • HP Director - A control panel for all your HP imaging hardware and software
  • HP Memories disk creator - Create a slide show with music that can be played on a home DVD player (as long as it  can read CD-R/W discs).

Some of these are also supplied with other HP photo items (such as digital cameras and scanners). The software will update earlier software versions if it finds them.

The Ink System

The unique feature of the 7960 is that it uses an 8 color ink system for photo printing. Most other consumer ink jet printers use 4 or 6 ink systems

  • 4 ink systems - Black, Cyan, Magenta, Yellow
  • 6 ink systems - Black, Cyan, Magenta, Yellow, Photo Cyan (light Cyan), Photo Magenta (light Magenta)
  • 8 ink systems - Black, Cyan, Magenta, Yellow, Photo Cyan (light Cyan), Photo Magenta (light Magenta), Medium Gray, Light Gray

The extra two colors - Medium Gray and Light Gray - allow the HP 7960 to print true monochrome B&W images right out of the box. 6 color printers must make up all shades of gray from the colored inks, and so there is often a slight color bias. More importantly (and annoyingly) there may be different color bias to different shades of gray. By using only black, medium gray and light gray inks, any color bias is eliminated.

The extra two inks are also said to widen the printing color gamut, enabling the printing more more colors, especially darker shades.

HP provide the following data on their 6 and 8 color printing systems. PhotoREt is the name HP gives to its Photo Resolution Enhancement Technology.

* Number of directly printable colors that can be produced without halftoning

Of course it's debatable exactly what the significance of 73 million colors is. It's the result of the mathematical analysis of the number of possible ink combinations. The eye can't distinguish 73 million different colors. I don't suppose it can even distinguish 1.2 million. The practical significance is that it can produce smoother gradations in dark shades. It's not like it produces a whole new spectrum of bright yellows for example.

More Ink Matters

HP supply 4 ink cartridges with the printer:

  • HP 56 - Black cartridge - with pigment based ink for text printing
  • HP 57 - Tricolor cartridge - Cyan, Magenta and Yellow dye based inks for color graphics and photo use
  • HP 58 - Photo color cartridge - Photo Cyan, Photo Magenta, Black dye based inks for photo use
  • HP 59 - Gray cartridge - Light gray, Medium Gray and Photo Black dye based inks for photo use

However you can only use 3 cartridges at a time!

For Color or B&W Photos you use the #57, #58 and #59. For documents with color graphics or plain B&W text you use the #56, #57 and #58 cartridges. HP provide a print cartridge protector which prevents the cartridge not in use from drying out, and there's a space to store it under the top cover of the printer. The ink capacity and estimated "street" price of the cartridges is given below:

Cartridge Total Ink Volume Est. # of 4"x6" prints Est. # of letter size pages Estimated discount "street" price
HP 56 19ml ? 450 @ 5% coverage $18
HP 57 17ml ? 391 @ 15% coverage $30
HP 58 16ml 125 ? $25
HP 59 17ml 110 ? $28

I don't know what the print capacity of the cartridges is since I haven't yet run one dry. From various reports on the web users seem to be getting something like 30-40 letter size prints before running the #59 cartridge dry when printing B&W images, though that obviously depends a great deal on the images. Images of black cats at night are going to use up a lot more ink then images of polar bears in the snow! It's difficult to estimate overall print costs, especially for color prints, because if one color runs out you have to replace a whole cartridge, even if the other two colors still have ink left. So if you're printing close-up images of magenta colored flowers, your costs will be higher than if you're printing more general images with a wide distribution of colors since you'll run the magenta ink dry before the others. Ballpark costs to print a full letter size image on HP premium plus photo paper would be between maybe $1.25 and $2 per print, B&W probably working out slightly cheaper than color. This is a very rough estimate though.

Note that the HP ink cartridges include an integral print head, so each time you change the cartridge, you change the print head. This means that clogged print heads are rare since the print head is always pretty new, and even if a clog should occur and can't be fixed, changing the cartridge will fix the problem. On printers with fixed print heads which are not replaceable (most Epson printers), if a print head clogs it's often cheaper to throw the printer away and get a new one than to send it off for a new printhead to be installed. Current Canon printers "split the difference" with a fixed print head, but one which can easily be replaced by the user.

If you do a lot of text printing you will want to use the #56 cartridge. If you don't, you'll use up the black ink in the #58 and #59 cartridges which is bad because when they run out, you'll have to buy new ones even if you've never used any of the other inks in them (photo cyan and photo magenta in the #58, medium and light gray in the #59). This could get expensive!

Paper and paper feed

The HP 7960 has one tray for paper up to A4 size (8.27" x 11.7") or letter size (8.5" x 11") and a separate tray for 4" x 6" paper. Both trays may be loaded at once, but you have to manually move a lever to select which tray the paper will be fed from. Each tray has a maximum capacity of 25 sheets of photo paper (or 100 sheets of plain paper). Unlike most photo printers, the paper feed in from the front of the printer and follows a "U" shaped path. This has two consequences. First you must load the paper with the printing side down, not up (yes, I made that mistake!). Second it limits the thickness of paper you can use. HP recommend a maximum thickness of 11.5 mil. HP also recommend a maximum paper length of 14". There is a removable panel at the rear of the printer which enables access to clear paper jams (note: I did not experience any such paper jams in the course of this revue).

HP recommend using their own photo paper (of course), but especially for B&W prints. The paper and ink are designed to work together. Using HP premium photo plus paper and the B&W inks a print life of up to 73 years is claimed (based on work by Wilhelm Imaging Research Inc.). HP comment that this is "up to twice as long as most traditionally processes photos".

The printer can automatically determine the type and size of paper in use (at least for HP papers). Alternatively you can manually select paper type from most of the printing menus.

The HP premium photo paper is of the "swelling polymer" type. This means that the ink is absorbed into a polymer layer on the paper and it initially causes that layer to swell. If you look at fresh prints from the HP 7960 you can see the surface looks like a relief map with some areas higher than others. As the print dries this effect disappears. It does mean that the print is very slightly sticky as it comes out of the printer, so it should be handled with care. You can put fingerprints on it for example. The advantage of this type of paper is that the ink is contained in the polymer layer and is thus protected from atmospheric pollutants which might hasten fading.

Direct Printing

The HP 7960 can print directly from memory cards. The following formats are supported:

  • Compact Flash I and II
  • Microdrives
  • MultiMedia
  • Secure Digital
  • Sony Memory Stick
  • xD-Picture card

The printer also acts an an external card reader when hooked up to a computer via the USB port, so you can copy data from your memory card directly to your hard drive. The card appears as an extra drive on your PC.

An interesting feature is that the printer can print directly from both sRGB and AdobeRGB files stored on a memory card.

You can also print directly from HP digital cameras which support direct-printing. However the printer does not support the PictBridge standard so you must have an HP camera for direct printing. [PictBridge is an industry standard, so users can connect PictBridge-compatible devices made by many different manufacturers.While the initial list of PictBridge devices is small, several companies have pledged support for this standard, including Canon, Epson, HP, Sony, Olympus, and Fuji.]

The HP 7960 has a built in 2.5" LCD screen which can be tilted for best viewing. It's clear and bright and allows you to see what's on your memory card as well as select images for printing and printing options. Note that you can only display the first 2000 images on your memory card. I don't think this will be much of a limitation for 99.99% of users though. With the HP software installed on your PC you can also use the LCD to select images to be transferred to your hard drive or sent via email.

There are also options to remove redeye, adjust brightness, add a decorative frame and add color effects (e.g. sepia toning)  to prints. There's an option to print all the images on the card in the form of  a photo index page. Again you might run into trouble if you have those 2000 images on your card since you'd generate 32 index pages!

proofsheet1.jpg (52254 bytes)

The HP7960 can also do tricks with proof sheets (above). You can select either all images or just new images (images not previously printed) and print a proof sheet. This is much like an index page except there are barcodes and little boxes you can fill in. You can then scan the proof sheet by feeding it back into the printer, and depending on which of the boxes you have checked it will make prints in various formats and quantities. The proof sheet prints on plain paper, so your paper cost is low, but it still uses ink. It's also s....l....o....w. For 12 images each with an average file size of 5MB printing a proof sheet took about 9 minutes. Most of that time seemed to be spent reading the data from the card and/or doing stuff in software. Occasionally the print head would move. Then it would sit there for a while in silence, then it would print another line. Then more silence. Then a few clicks. Then  more silence and flashing of the memory card read light. Then I went and made a cup of coffee....Somehow I don't think this is a feature I would use much, though I can see how the technophobic might prefer it to using a computer (as long as they aren't in a hurry). One point of note is that it didn't print the full file names on the proof sheet. For example a file named "CRW_0543_RJ.JPG" was captioned as "CRW_05~3.JPG", so it looks like the captions are limited to 8 character file names, but the truncation seems odd since it left out a middle character and lopped of the final 3 characters. Not a huge deal, but potentially annoying.

Print Quality

All print tests were made with the #57, #58 and #59 ink cartridges installed. The #56 cartridge is intended for text and graphics printing. I'm sure it does both adequately!

Color Printing

The first prints I made were directly from a CF memory card. I loaded a standard Photo Disk test image onto the card (24MB image file, 1.1MB JPEG) and inserted the card into the printer, accepted the standard defaults and hit the print button. The result was an excellent color image. Since I still had a Canon i900d printer available I printed the same file on that printer, also directly from the CF card using the printer defaults. Again an excellent print resulted. At first sight, held side by side, the prints looked identical, but on closer inspection there were detectable differences. Below are scans of the prints. Note that these are second generation images and their color on your monitor depends on the color mapping of my scanner and the color mapping and gamma of your monitor, so pay more attention to what I say - looking at the originals - than what you see on your screen!

colorcompare1.jpg (90657 bytes)

Overall the HP print was slightly darker and the Canon print was slightly warmer. I emphasize slightly here. Both were excellent. Looking very closely at the prints with a 10x loupe, it seemed that the Canon print had slightly more detail, but this wasn't observable by eye. The HP print also had an almost "linen-like" texture when viewed through the 10x loupe, though again this was not detectable by eye. I'm not sure if this is due to the printer driver algorithm or if it's a function of the paper or if it's both, but it was clear on all the test prints I made under a 10x loupe.

canon-print1.jpg (56569 bytes)

Above is a greatly magnified section from the Canon i900D

Below is the same section from the Hp 7960 print.

hp-print1.jpg (54644 bytes)

Besides sharpness and "texture" the Canon print seems to have slightly darker and more saturated blues. Again let me emphasize that these are greatly magnified sections of the prints. In the actual print this area was of the order of 1cm wide. Viewed with the naked eye, no differences in sharpness were observable and no "texture" was observable in either print.

B&W Printing

For this test the same image file was used, but it was first converted to B&W, then uploaded to a CF card for direct printing. Below are scans of B&W prints made on the Canon i900D and HP 7960

BWcompare.jpg (54538 bytes)

The print on the right comes from the HP 7960 using HP premium photo pro glossy paper (that's the paper HP recommends). It's completely neutral with no overall color cast and no color cast in any of the grayscale patches. An excellent B&W print. On the right is a composite print. The upper left half of the print (labeled "uncompensated") shows the image printed by the i900D on Canon photo paper pro using the standard monochrome image file. It's clearly magenta, not B&W. While the print is sharp and the tonality of good, the color cast is objectionable. Since the color cast is magenta, the source file needs to be compensated by adding a small amount of green. So the monochrome image was converted to RGB on a PC (though it's still B&W, it's just that the Red, Green and Blue values for each pixel are identical). Then a slight green bias was added and the file was downloaded to the CF card again. When this "green biased" file was printed the result in shown in the lower right half of the left hand image above (labeled "compensated"), which is clearly more neutral in color.

Despite both the i900D and HP 7960 images looking pretty good and pretty neutral, it was clear on close inspection that the i900D still had a very slight color bias (magenta) in some intermediate shades of gray. The effect was subtle, but clearly there. The HP 7960 image was neutral throughout the grayscale range, as it should be. As in the color test, under 10x loupe inspection the Canon image held a little more detail and the HP image showed a little more "texture", but again neither was visible to the naked eye. This is shown in the images below.

grayscalecompare1.jpg (54462 bytes)

The multicolor dots are visible in the i900D image and the "9" grayscale patch shows a slight magenta shift. The HP tone patches are neutral.

The conclusion is clear. If you want a totally neutral B&W print with no hue shifts in intermediate gray tones, the HP 7960 is the winner. You can generate pretty good B&W images with the i900D if you work at it, though it's difficult to eliminate all trace of color bias at all gray levels.

Other considerations are fading and metamerism.

Since the Canon image is made up of various colored dots, if one color fades faster than another the print will develop a complementary color cast in some areas - but possibly not in others. With the HP image, if the inks fade at all and they hold their neutral color when faded, the image should not show a color shift. However as mentioned above, the prediction is that B&W prints made with HP ink on HP premium plus photo paper should have a lifetime of up to 73 years, so fading shouldn't be an issue with the HP prints provided they are stored and displayed properly. They may not be as archival as a platinum or palladium B&W print, but they should be as archival as a many simple silver prints.

Metamerism is a phenomenon where colors look the same under one type of lighting (say tungsten lighting), but look different under a different type of lighting (say fluorescent lights). It's a function of the dyes used to make the ink and their interaction with the paper. Neither the i900D nor the HP7960 prints showed noticeable metamerism under the lighting I tried (daylight, tungsten and fluorescent).

I also tried printing on Canon Photo Paper Plus Glossy using the same printer settings as for the HP Premium Photo Pro Glossy. The results were good, but the print was very slightly lighter and initially had a slightly warmer tone which seemed to fade when the print was allowed to stand for a minute or two. The unknown here is the stability of prints made on paper other than the HP recommended paper. I don't know of any test data on prints made using the HP printer with other manufacturers paper. However at least in the short term, prints made on the Canon paper looked excellent and neutral under daylight and tungsten illumination. Under some types of fluorescent light prints on the Canon paper did show a very slightly cooler appearance, perhaps tending a little towards the green, but it was only really noticable when prints on Canon an HP paper were viewed side by side.

I also printed B&W images on Epson Archival Matte paper. This time the warm tone did not fade, but I found the warm tone quite pleasing on many subjects. It's worth noting that even conventional silver halide based printing paper is available in a range of tones from "warm" to "cool", so that fact that an image is not 100% neutral isn't necessarily a bad thing. The important thing is that the whole image is the same tone, rather than, for example, having cool highlights, neutral midtones and warm shadows (or worse, green highlights, gray midtones and magenta shadows!). The prints on the Epson Archival Matte paper were uniform in tone. I did not have samples of HP matte paper to test. Again, there is no data on the lifetime of prints made on Epson paper with HP inks. Image made on matte paper tend to be a little less stable than images made on glossy paper because the inks tend to be absorbed deeper into the paper structure with glossy paper and are thus better protected.

Printing from a PC

Printing from a PC presented no problems. You can either print from the HP Photo & Imaging Gallery software, the HP Album printing software or an external program such as PhotoShop. From a program such as PhotoShop you're presented with a typical printer setup screen from which you can set paper size, print quality, paper type, special effects etc.

printscreen1.jpg (29063 bytes)

There did not appear to be any significant difference in print quality when printing from a memory card in the printer and printing the same file from the hard disk on a computer via an image editor. Nor should there be of course, since it's the same data!

Printing Speed

The HP 7960 is no speed demon, despite what you might think you read in the specs (which apply to text printing, not photo printing). For example HP specs B&W printing at 21 pages per minute (ppm) in draft mode. However at "best" quality a 4x6 print typically takes about 2.5 minutes and an 8.5x11 print takes a little over 6 minutes (borderless prints).

Conclusion

There's little doubt that the HP 7960 is an excellent printer for both B&W and color work. Of course it's the B&W feature that sets it apart from all other printers in its price range. While you can get special monochrome ink sets for some other printers (e.g. the Epson 1160), it's a significant amount of work to set up the system, it's not cheap and it means you have to dedicate a printer to B&W. With the HP 7960 you can print either in B&W or color at any time, you need no special drivers or profiles, and the price is not significantly higher than that of similar printers from other manufacturers.

While you can get good B&W images out of 6 color printers, it takes work, and even then you're not sure of absolute neutrality. If you're printing toned (sepia) images this isn't usually much of a problem, but if you want truly neutral B&W images it can be.

One possible limitation for some users is that the HP 7960 only prints up to 8.5" wide, so if you're interested in making 11x14 prints, you're out of luck. HP currently have no wide carriage version of this printer. Maximum settable paper length in the print options dialog is 14". I'm not sure if you can actually use longer paper by playing tricks, but if you intend to print panoramics on paper like the Epson 8.5" x 24" stock, it's something you'd need to research before buying the HP 7960.

If you want to save a little money there are two other HP printers in the same family as the 7960, both of which are 4 color + 2 gray (vs. 6 color + 2 gray in the 7960), so their color performance might not be quite so good as the 7960, though their B&W performance should be similar. It may not be 100% identical since it is possible that there may be some differences in the printer drivers. The HP 7660 has a 1.8"  LCD and card reader, but the LCD is monochrome (B&W). It available for under $150. The HP 7760 also has a 1.8" LCD, but this time in color. It also has a few more features such as a button for auto emailing of images when the printer is hooked up to a PC running the HP software. Street price is under $200. [Just for comparison, the 7960 has a 2.5" color LCD and 8 color printing for a street price under $300].

© Copyright 2004 Robert M. Atkins All Rights Reserved

Readers' Comments


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Ade Rixon , January 07, 2004; 07:14 A.M.

Nice review, thanks Bob. One clarification: the 7660 accepts two carts at once, a 57 plus either a 56, 58 or 59. So by swapping carts, you can print 4+1 text, 6 colour ink photos OR 4+2 grey B&W photos. Obviously, you can never print with 8 inks.

Worth adding that this printer works very well with Linux using HP's free hpijs driver.

Joshua Pearson , January 07, 2004; 02:37 P.M.

Anyone interested in the HP 7960, 7760 or 7660 should test out all the printers in the series to determine which one is right for them. I tested all three printers in quite a bit of detail and came to the conclusion that the 7760 and 7660 do not offer the same quality black and white prints as the 7960. All three will obviously produce true black and white prints when the #59 cartridge is installed, however, they do not all produce the same tonal gradations. The 7760 and 7660 did not produce smooth tonal gradations, but instead they made a sort of criss cross of dark and light areas. This was plainly visible at normal viewing distance, not just a subtle difference. I got this same result when printing from the computer and when direct printing, so it is not just an issue with the Windows driver. I am also certain that it was not due to my input file, which was a 23 megabyte scan from a medium format Ilford HP5 shot. In fact, even the same #59 cartridge was used between the printers. As far as colors go, the 7960 seems to yield slightly more saturated colors, but the difference is small. All of my testing was done on HP Premium and HP Premium Plus glossy papers. If you are going to test these printers make sure that you have a black and white image with smooth gradations in all zones and that you also have a color image with good shadow detail. These are the areas where the printers really differ. Be warned that when you see a black and white print come off the 7960 you will salivate and all reason will leave you. They are that good. Also be warned that if you try a direct print of an 84 megabyte file it might take as much as 30 minutes ;-)

--josh

Bob Atkins , January 07, 2004; 02:49 P.M.

I believe that since the HP 7960, 7660 and 7760 all use the same gray ink cartridge, all will produce the same number of levels of gray.

The PhotoREt number in the table are from an HP publication. I believe that the 6 ink numbers refer to a coventional 6 color photo ink printer, i.e. one which does not use the #59 gray ink cartridge. This isn't explicitly stated in the HP document, but I believe it to be the case.

There have been some reports (such as the one above) that the 7960 produces better B&W prints. There is no intrinsic reason why this should be so since all three printers use only the #59 cartridge for B&W printing - and since the print head is built into the cartridge, they all use the same printhead!

However it's possible that the different printers have different firmware and different drivers which could result in the effects described. Since I did not have access to a 7760 or a 7660 I could not test this myself.

I have seen user reviews which praised the B&W performance of the 7660 and 7760, but perhaps they had not compared prints side by side with one made on a 7960

John Y.K. Lee , January 07, 2004; 05:11 P.M.

My one question is whether the cheaper brother HP 7660 or HP 7760 with the PhotoREt IV driver provides good bw pictures. Bob Atkins articles points to only 17 levels of true grey versus 4097 levels of true grey with the PhotoRET Pro driver, even if you use the same #59 ink cartridge.

If the quality of the BW can be just as good, I think it would be worth purchasing the 7660. Fazal Majid has commented on this and has turned in the 7960 for the 7660. I'm curious what others think.

Steve Rosenblum , January 07, 2004; 09:45 P.M.

Nice review Bob! I've been using the 7960 for nearly a month now with a Mac G4 system running OS 10.3.2 ("Panther") primarily for BW prints. I think that the BW prints produced with the printer utilizing the HP Premium Plus Glossy paper are neutral and beautiful. If you can put up with the 8.5 inch width limitation it is hard to beat. I agree with Mike Johnston that they easily rival very well made RC prints. The HP Premium Plus Matte Paper is more like Epson Premium Luster Paper than Epson Archival Matte.

I use a color managed workflow, and have found that I like the output utilizing the supplied ColorSync profiles slightly better than using the HP driver engine alone. The color management features of the HP driver are very poorly documented. In particular, I could not find a setting with "no color adjustments" to use when generating profile targets for other papers when used with the HP inks. I contacted George Schaub, who had reviewed the 7960 in Shutterbug, and he put me in touch with Rick Spillers who is a Mac applications specialist at HP for these printers. He was very helpful and stated that he is quite interested in being pointed toward internet discussions of these printers so that he may get feedback and provide guidance. I will send him an email and point him towards this review and discussion.

He did tell me that all 3 printers that can utilize the 59 photogray cartridge use the same driver and that there should be no difference in the BW output for the same file printed on the 3 different printers. I have not tested this myself. I pointed out my frustration with the lack of color management documentation supplied with the printer and on the HP website. I told him that the printer was creating some buzz in the fine art printing community, but that HP would have to be more helpful in regard to color management issues if they really wanted these printers to take off. He said that he is aware of this and when he returns from MacWorld he plans to substantially beef up the available info on the HP website. I also told him that they would have a real winner on their hands if they put out a wider format version of this printer. They are aware of that as well.

He did not have a good answer for me for what settings to use for "no color adjustment" to produce profile targets, but is looking into it further. There is a document on their website describing how the driver should be set to print using the provided color profiles. You can find it here

Joshua Pearson , January 07, 2004; 09:50 P.M.


A large portion of the image

I have scanned the prints from a 7960 and a 7660 that were made from direct printing the exact same file using the same #59 cartridge. There were no adjustments made on either printer other than to explicitly specify black and white printing. Both were printed on HP Premium Glossy paper. They were then each scanned on my Epson Perfection 3200 Photo scanner with identical settings. I have made no adjustments, including cleaning up dust.

Joshua Pearson , January 07, 2004; 10:00 P.M.


A close crop of the dress

Here is a closer crop of the image above. This is from the dress just above and to the right of the bouquet. The pattern that you see on the 7660 is not in the source image, but is purely an artifact of the printing. Women don't generally like to have their wedding gown look like it was made from a potato sack.

Joshua Daniels , January 08, 2004; 09:04 P.M.

Nicely done and very well presented review of the 7960! I have been using this printer for the past few months and have logged considerable hours with it--and, I hasten to add with HP technical support ("issues" in progress). A couple of points apropos of black and white printing. First, the PPCs (pages per cartridge) will be far less than stated when printing in black and white using the #59 cartridge: approximately 8-12, 8.5x11 sheets. It is worth noting that the street price (e.g., Staples, Office Depot, etc.) is closer to the $23-24 range than $28, but even so the cost per page using HP's Premium Glossy Plus paper (approximately $.75-1.00 per page) brings the cost to about $3.00 per page - much higher than some of the other inkjet bw solutions. Still, HP has the edge - as the review points out. I would also add that this is the ONLY solution that prints on glossy without bronzing or metamarism. The reviewer apparently did not discover some of the problems with the printer that I and other users have discovered. Among the most grevious: 1 - borderless printing and print preview do not work properly: if you size a 4x6 in PS and print it out with the preview box checked, you will see your whole image border to border. But the output from the printer crops about 75-80% of the image border to border. Even resizing and turning off borderless printing does not give exact edge to edge dimensions or the same image as presented in the preview. 2 - Color management. Frankly, I haven't used the printer much for color because I'm unable to get reds to appear other than orange (I work on a color calibrated system using Monaco EZ color). I have compared side by side with an Epson 1270 and have spoken with other users as well. Reds appear orange to orangish and oversaturated. 3 - HP offers an updated driver (rev. 5.1) that includes an additional selection in the color tab (ICM) but there is no documentation about how to use it. Having played with various methods, I was able to get ICM to have some effect on the output (from so-so to worse) but so far have not been able to correct the red - orange problem. 4 - HP appears to have released a product without any internal training of their support staff - including their support engineers who receive 'elevated' support cases. I have had to educate all of the techs I've spoken with about the product and, in the case of one engineer, had to go over the basics of color managment, ICM, etc. The tech didn't have a copy of Photoshop around to replicate my problems and suggested that it might be less than simple for him to obtain one. There appears to be a disconnect between the product capability, features, target use and those who sell and support the product. Moreover, there is a huge chasm between HP professional products - such as their wide format printers - and this one. HP does not appear to be aware of the desktop photographer / digital darkroom user, and doesn't seem particular eager to learn. At the same time, they've put out a product that could seriously rival or surpass the best from Epson and Canon. At the moment, I have to say it's somewhat half-baked. However, it is my hope that HP will will rally to the issues I and other users have presented, and perhaps redeem themselves by offering real user support. PS: discovered after the post that another commentator had already mentioned the ICM issue.

Bob Atkins , January 09, 2004; 01:52 A.M.

I had not looked at the issue of cropping during printing, but it's something I will check and perhaps add to the review. I was mostly printing borderless prints and expected to see some cropping. I think this is inevitable in an overprinting situation.

As for color management and printing reds, well, I didn't use any color management! This is my normal situation and I'm guessing the majority of users don't use it either on "consumer level" printers. Nevertheless I got pretty good colors. Comparing prints from the Canon i900D with those from the HP7960 I didn't see any problems with reds. Overall the HP prints seem slightly less saturated, but there was pretty good correspondance between the two prints in the red/orange areas. This included printing IT8 and Macbeth color test images.

I didn't have cause to contact tech support, so I can't comment on that issue - except to say that I've never been really thrilled with the tech support I've gotten from any company recently. I can tell you that my experiences with HP computer tech support weren't very good. The support people seemed to be reading from a book!

Michael Weaver , January 09, 2004; 12:36 P.M.

I've been using this printer for a couple of months now. I bought it for 2 reasons:- firstly for b&w printing, and secondly for fade resistance since I sell some prints. There is no doubt that the b&w performance is excellent and produces results as good as if not better than anything I ever achieved in a wet darkroom (and much more quickly!). B&w prints have a lovely warm tone to them. As for fade resistance - it's too early to tell!

The one major factor that potential purchasers of this printer need to bear in mind is the amazing speed with which it drinks ink, especially the no. 59 cartridge. I am surprised Bob did not manage to empty one during the course of his tests because they really do only last for around 15 A4 / Letter prints. Even when printing colour, the no. 59 cartridge is used quite quickly, in fact more quickly than the photo colour cartridge in my experience. Here in the UK, the cost of these cartridges is about 50% higher than in the US, so I find myself cringing every time I hit 'print' and watch the ink level meters drop another notch! There is an undocumented setting in the print driver that allows you to reduce the volume of ink used. I have tried this and did not see any difference in outout, but the print driver is not able to 'remember' this particular setting so I haven't tended to use it enough to tell whether it really prolongs the life of the cartridge. Also, without any mention of this feature in any of the documentation, it's not clear whether using it might degrade print life.

All in all, this is an excellent printer which produces great results straight out of the box. It has no rivals at all in the b&w stakes so far as I can tell - I think HP have unwittingly unleashed a killer product on to the market so let's all hope they manage to get a grip on its few shortcomings!

Joshua Daniels , January 09, 2004; 01:12 P.M.

Thanks for your response here. First, while I don't generally put a lot of stock in the appearance of colors on the web, in terms of mapping to printed colors, the HP reds in your samples definitely have a more orange look that those from the Canon. I have tested extensively with and without color management, and the HP I have (with different carts) cannot produce a red that is NOT orange-ish. I suspect that this is one reason HP implemented (quickly, I might add) an ICM capability to their new driver (5.1). In my experience, it's rather unusual for a manufacturer to release an updated driver so quickly after the launch of a new product without their being some really good reason to do so! I suspect HP is aware of the color problem, but simply did not bother to cross the Ts and dot the Is by providing clear documentation - or simply making sure this 'solution' worked (the HP engineers I've spoken with don't even understand how it's supposed to work!). Perhaps the updated release was simply a bone thrown to users who complained about the color in the hopes that they would go away and gnaw on this seeming solution for awhile - I don't know, but my experience with HP (and other technology companies) is that they're not above this kind of tactic.

In any event, HP has implemented some kind of ICM and has yet to provide documentation for it. Reds especially (and other colors) continue to be a problem. They have not addressed my concerns about paper sizing.

I wondered whether you had any comment on the extremely high price-per-page of black and white output. I might add that in speaking with a rather frank HP engineer recently he devulged that he was surprised by the relatively low number of pages this printer produces per cart (he said he wasn't able to get more than 24 color pages out of his!). Again, with the #59 cart only that number is roughly 1/3.

I don't intend to single the HP out for criticism, but I also think it's extremely important for users - especially critical ones such as the members of photonet - to hold manufacturers to reasonable standards and not to let the worse ones set our expectations for the best. Also, this is a competitive market and HP is a late comer (yes, I know about their earlier also-ran Photosmart printers) to the serious desktop digital photographic market. The fact is, they will need to do as well as Epson and Canon in order to be taken seriously. They should be doing better if they wish to have wide acceptance among a more discerning group of consumers (the photonet and similar user). I think it's the responsibility of users and reviewers to hold companies accountable for the products they make. A favorable review on photonet, in 'the court of public opinion,' if you will, amount to free advertising of the best kind for any of these companies. So far, HP gets bonus points for the best black and white solution. Hurray - they've taken a niche market seriously. But that does not allow them to be sloppy with the other product details any more than Epson should get away with their evasiveness about fading, color shift, and other problems with their dye-based papers and inks on glossy media. We're keeping these companies afloat by supporting them with our purchases of their products. Let's make sure they've earned the support we give them.

Pete Su , January 09, 2004; 01:14 P.M.

My experience with this printer was that the B&W was great.

But, I never could make it do a decent print of this:

http://kvdpsu.org/pgh/640x480/DSC_3319-small.html

What I got was really washed out shadows, bad yellowish reds, a lot of noise in the blacks, and clear pixelation in the dark clouds.

I think this is something of a worst case for these kinds of printers, but the HP didn't even come close. So, I returned it.

Bob Atkins , January 09, 2004; 04:31 P.M.


red-yellow gradients on HP7960 and Canon i900D

I still don't see a problem with reds. I've attached a sacn of side by side prints of red-to-yellow color gradients made from the same file on an HP 7960 and a Canon i900D. Color management was used on neither printer. Default settings were used.

Maybe I'm color blind (but I don't think so!), or maybe HP have made some changes in the latest batch of printers. I don't know. I still don't see any particular problems with reds - at least as compared with the Canon. If fact both look good to me.

Joshua Daniels , January 09, 2004; 05:05 P.M.

Bob - excellent of you to post these. I had written a comment previously which I deleted. I said that the HP patch looks orangish, but it is the Canon gradiant that looks more orangish, at least on my system. Wishful corroboration!

The question is, When you print a real world subject with red, not bright or super-saturated red, which will tend toward orange, is is accurate? In my testing thus far, reds print orange even when surrounding colors are reasonably accurate AND there is no overall color cast to the image.

Bob Atkins , January 09, 2004; 06:47 P.M.


A better comparison file with lower compression

Here's a less compressed version of the comparison without JPEG artifacts. Looking at the originals I'd say the HP red (far right hand side of the stip) looks a little darker than the Canon red, and the Canon red is perhaps a little more biased towards orange, but that doesn't really show in the scan.

I haven't printed huge numbers of images. Maybe 10-20 test shots in order to evaluate the printer. I must admit I haven't noticed a problem with reds - or any other colors. Now I'm not saying everything would be a perfect match with a Macbeth chart. What I'm saying is that on what might be called "normal" prints, I haven't noticed a problem.

There does seem to be a problem with the print preview though, as reported above. It does not seem to be "what you see is what you get" in that it does not accurately reflect where (and if) the print will be cropped. When I've looked at this in more detail, I'll add a section to the review.

Benjamin Marks , January 10, 2004; 12:45 P.M.

I started a personal b&w fade test with black ink only and half of a 4x6 print taped ink-side out in a west-facing window (direct sunlight only in the late afternoon) and the other half of the print in a dark file-cabinet. The paper is HP's premium glossy paper and the image was printed on a borrowed HP printer of this class. I had not expected to see any change this soon in the print (it has been 5 days), but oddly there has been a warming (or slight yellowing) of the paper base which I perceived when comparing the prints under bright light. I have checked this with several other people and unprompted they pointed to the same phenominon on the test print in question. Because HP recommends (and only gives longevity testing for use with) their paper, I thought I would post this to see if anyone had any similar experiences and or thoughts.

Incidentally, the initial quality of the three test images that I printed was fabulous right out of the box (or rather, right off the CD ROM [no manipulation required], which I provided to the printer's owner). I do mean jaw-dropping. I plan on running the window-fade test for six months and reporting back at that time. By then it should be apparent whether the paper base warming is one of short-term color-shift and then stabilization or a more linear warming. As of now I can not detect any difference in the color or density of the inks on the print with the naked eye (no densomiter in the house, sorry;-)).

I would note that I would not subject a silver-based photograph under normal display conditions to this treatment. My other experiences are with an Epson 3000 and Cone's 1st generation Peizo inks (initial warming to a platinum-like tone over a week or so and then quite stable over the course of a year) and with archivally-processed fiber based gelatin silver prints (no noticeable fading when framed and matted and displayed at home over several years--no direct sunlight). Epson's OEM inks were terrible in this regard showing massive fading on their OEM papers within a year under the same display conditions.

Joshua Daniels , January 10, 2004; 12:53 P.M.

I'm so glad to hear that you're looking at image stabililty. Based on the Wilheim reports and other information I've found on the stability of HP inks, I printed and sold a large number of images from my 7960! Indeed, I hope that you're seeing a further 'curing' of the ink / paper rather than fade (as Epson surely does). I have noted that, as a general observation, even after 48 hours the surface appearance of the Premium Plus Glossy paper has not fully dried, or perhaps I should say, settled fully into the paper. In fact, even after a week or longer I notice that the prints continue to change, particularly in the surface appearance. It seems to take fully 2-3 weeks before the surface of the paper - gelatin and ink - is fully settled. It is worth keeping in mind the long curing time of HP's ink / (gloss) paper. The matte paper doesn't have nearly the same visible effects, but I would suspect that a similar process occurs with it.

Joshua Pearson , January 10, 2004; 03:37 P.M.

Benjamin,

I noticed one thing that stood out about your test. You said, "The paper is HP's premium glossy paper and the image was printed on a borrowed HP printer of this class." I would reccomend doing this test with the HP Premium Plus glossy paper, not just the Premium paper. They are different papers with fairly different characteristics. The Premium Plus is the paper that is supposed to give the very long life span. It is also a much heavier paper with a better feel to it, in my opinion. If you are able to do this, it would probably be a better test.

--josh

Spencer Hochstetler , January 11, 2004; 08:23 P.M.

Benjamin,

If you are going to let that HP print sit in the window for 6 months, you may want to place a few control prints next to it. Specifically, an RC (and/or fiber)-based silver halide print. I'm guessing the HP will undoubtedly fade/color shift, but without something to compare it to, the value of the test is limited. Thanks for doing the experiment...

Spencer

Martin Mueller-Rohde , January 13, 2004; 01:42 P.M.

I'm trying to digitally print monochrome B&W images since a while and and never enjoyed results of color-ink printers. The report clearly explains the problem of color bias using color ink. So far I believed my old Kodak XLS 8600 did best using black ribbon - 256 shades of grey. Now HP (and hopefully other vendors too) might overcome the limitations of thermal-dye-printers like the Kodak: printing on matte paper would be great, having more shades of grey sounds wonderful, controlling the tone (warm/cool) is an absolute dream, supporting large paper size would fantastic for panoramas and others.
On my research for alternatives to the new HP printers with cartdridge #59 I found a UK-based company named PermaJet (www.permajet.com) offering grey ink for Epson printers. Did anyone test them and share opinions here?

Vincent Ehrstrom , January 19, 2004; 03:36 A.M.

I have researched the question of the maximum length for printing panoramas and both the commercial information and HP's tech support mention 14 inches. However, I looked up the reference manual on HP's web site and there I could read that banner printing IS supported up to lengths of 234 inches (almost 6 metres!!!). How to use this feature is another story. As I haven't gone ahead and purchased the printer yet I can't test it and confirm nor describe how to achieve printing beyond 14". But I'm very puzzled that a feature that could make a potential prospect lean between 2 products (Epson does advertize their support for banner on all printers that do it) remains a very well kept secret, not even mentionned in the normal printer manual (it does tend to confirm that HP's support is virtually useless for anyone wanting to do something beyond the very mainstream usage; it must be quite frustrating for the engineers who went through the trouble of creating these nice features in the first place, but that's a side comment). One warning though. There might be some restrictions on the drivers, the memory or who knows what for banner printing to work properly. Moreover, I haven't found in HP's paper references any mention of panorama-specific paper, unlike Epson's. Given the various comments on how ink and paper are tightly linked, printing panoramas on Epson paper with the HP 7960 might pose problems.

Steve Rosenblum , January 30, 2004; 12:26 P.M.

The documentation of the color management features of the HP 7960 is poor. Calls to HP have been unhelpful as they do not seem to be very attuned to these issues. In particular I found it difficult to decide which settings to use when generating a profiling target print as it doesn't have a "no color adjustments feature" like the Epsons do.

I was able to communicate with Bruce Fraser (autthor of "Real World Color Management" and "Real World Adobe Photoshop") who recently reviewed the printer for MacWorld magazine. Here is his response regarding this issue:

"OK, I remember now.

I set the Photoshop output space to Same As Source (NOT printer color management)

I set the Driver color options to ColorSmart III

I turned the Digital Photo Slider to OFF, and made sure that Auto was unchecked.

I printed the profiling target, and made a profile which I then used in Photoshop as output space with the the driver options set as above.

It seemed to work reliably on the 20 or so prints that I made...

Best,

Bruce"

Joshua Daniels , February 02, 2004; 05:16 P.M.

There are several kinds of artifacts that I've seen on prints, but when working properly, none of these should remain from the prints this printer produces.

One type is very fine banding (running vertically) and the other are small what Epson users have called 'pizza tracks.' These are typically visible when the print first comes out of the printer with wet ink, and usually evaporate. There may be a very faint trace under some lighting, but you really have to look, and for the most part you shouldn't be able to find this kind of artifact once the print dries (and this can take 3-4 days!).

Jean-Michel Aknin , February 04, 2004; 08:58 A.M.

Hi,

As recent owner of the HP 7960, I have encountered different issues using the printer with Apple G5 / Mac OSX (10.3.2). I may not describe them now as the latest advice from the HP support is that my 59 cartridge may be deffective and should be replaced. So may be I have the clue. Anyway, due to these problems, I have done many tests of the driver and have different questions:

1- PC users have mentionned that the latest driver for PC (5.1) has introduced an ICM option. Can you be more explicit? On the brand new HP driver for Mac (3.2.7), there is nothing like this. May be I misundertood this ( sorry I am a poor french man writing from Paris!...) Please help.

2- Secondly, I feel concerned by the fact that the printer driver does not offer the option to desactivate color management in the printer: what is then the settings to be used when printing from Phtoshop? A recent post from HP (see http://h20015.www2.hp.com/hub_search/document.jhtml?lc=en&docName=c00034919&prodId=hpphotosma305383&cc=us) indicates that the print space in photoshop should be set to "Poscript Color Management" even if this printer is not a postscript one ! OK but according to Bruce Fraser in Steve Rosenblum's recent post: the settings in Photoshop should be "same as source".... In both cases, it seems anyway that the printer and not Photoshop will manage the printing? Is this correct? If my understanding is OK, is there a difference between the optiont?

3-HP profiles: are they reliable or has anyone made the experience to have personnal Icc profiles created? If yes, are the results better? In addition, would it make any sense to have specific icc profiles for B/W printing? My understanding is that as B/W prints do not use any color but only the 59 cartridge, there is no risk of color bias, correct? but could an icc profile also adjust the contrast?

Thanks for your support. Jean-Michel / jemiak@wanadoo.fr

Nathan Jedinak , February 04, 2004; 01:32 P.M.

Joshua; I found I had the same problems with my 7660 unless I set (and reset every print) the driver to print "Maximum DPI" and not "Best" Quality. I am running Mac OS X 10.3.2; I thought this was just a Mac OS X driver issue, perhaps not. Have you tried that? I bought both printers and tested them side by side, I saw no apparent differences under a magnifying glass--especially on the order of the differences you saw. I ended up keeping the 7660, as I rarely print color.

A note about ink carts.. I haven't used an entire cart yet because every one has had problems less than 50% through. I've returned two to my local Best Buy; it's almost like the nozzles clog or something. Running through the print cleaning routines does nothing. I only use HP Premium Plus Matte paper, so I doubt that is the issue. Best Buy has graciously given me exchanges for both. Hopefully it's a fluke in the production run.

Also on the ink cart note... I'm down to 50% after only 5-6 8.5x11 prints. Unless the last 50% lasts longer than the first, that means 10-12 prints per cart. That's $3 a print, not an insignificant cost when you add paper into the mix. I can live with this if they last as long as HP thinks thy will... I, too, am selling these prints to folks! I have been giving them a written guarantee against fading, though, I have no problems giving them a new print if HP overstated it.

Joshua Daniels , February 04, 2004; 07:14 P.M.

The color management, according to my conversations with HP, may not be functioning properly. And, as you know, there is no documentation for it, so confusion is natural.

Basically, the recommended procedure is to use the Print with Preview in the PS File menu, select the HP media corresponding to the paper and ink and paper type (source file type should matter, but HP seems to favor sRGB or untagged RGB). In the printer properties, select paper type, best, and in the Color tab, lower right, select ICM (other two choices are sRGB or Adobe RGB). You may notice that the image preview in the HP driver screen looks different from the screen in PS. The preview will be representative of what you'll get from the printer.

Note: in the printer driver setting in Windows / Printers, you will also see reference to these profiles. I'm curious what these do and how they relate to settings elsewhere, but HP says to ignore them (okey dokey...!).

In terms of ppg (pages per gallon), using on the #59 will indeed produce results in the $3-3.50 a page (8.5x11) range. This is quite expensive, and wouldn't it be great if HP offered the 59 inks in three separate carts? Even when doing color, the ppgs aren't great. My impression is operating costs are much higher than Canon or comparable Epsons (more of what you'd expect from a sub-$100 printer. But then again, it's the only one that does bw glossy at this quality point.

On a different topic, I'm talking with HP about medium to bright reds that shift to orange and purples that shift to blue - this without color management. Have others had this experience? I've done a lot of testing and have confirmed this. It seems that not everone has seen the problem, and Bob has suggested that he has not seen it. I'm curious about other users. I have compared output to the actual article photographed (clothing, plastic wheels on a child's toy, and other articles), and indeed this is a constant problem.

Jean-Michel Aknin , February 05, 2004; 03:17 A.M.

Update to my yesterday's post:

After almost 1 week of tests, hours spent on the net and over 30 A6 paper sheets wasted, I could indeed fix my problem of wrong printing with my new HP 7960: the HP support assumption was right: the black/grey cartridge #59 provided with the printer was defective !!! I bought a new cartridge yesterday and my color and B/W prints now look perfect. I am finally very much impressed by the quality we can get with this printer.

So I wish to warn other users that would encounter similar issues: the different tools provided in the hp inkjet utility software( test, cleaning, calibrating, color calibrating,....) can be run WITH success and prove positive results, even with a misfunctionning cartridge !

Could anyway people now try to help me with by answering the questions from my previous post? In Joshua's latest post, he refers to ICM color management, providing option for sRGB or Adobe RGB. Could any Mac OSX user explain me where or whether this option is available in the Apple driver? I could find nowhere these options ! So I am interested to know whether and how these options affect the quality of the prints and whether PC-Windows users use these options. Thanks again. Jean-Michel

Joshua Daniels , February 18, 2004; 11:21 P.M.

Folks - it appears that one can gain much better control over the 7960 driver and color management (using HP's media profiles) by turning off print preview. Currently, there is a poor mismatch when attempting to use the supplied media profiles in driver 5.1 in conjunction with print preview (in the HP driver). Please refer to workflow in previous post (above, in this thread) for management basics (e.g., using Print with Preview in Photoshop).

Basically, you can do slightly to somewhat better than a straight source to output space match (e.g., Adobe RGB source with HP driver set to Adobe RGB) by using the media profile and the ICM setting under the Color tab in the driver. But to have a reasonable screen to print match you must turn off the print preview (this is a bug that causes a severe exposure and color shift in the preview and the resulting print). I believe that HP is working on a fix for this, and I'm given to understand that there should be some patches for this in the not too distant future.

Maria S. , March 01, 2004; 10:35 P.M.

Bob, thank you for the review. The printer is sure handsome but ... I believe I exhausted all the options/combinations of output/input and haven't gotten even one Black & White print that wouldn't have a green or magenta bias using HP & Epson papers. I was printing both from PS and HP director, from scanned B&W negatives. And yes, I checked black and white printing tab. HP 7960 is not user friendly and I was not able to find any instructions to correct this particular problem. This product was meant for home users and it should not take a genius and days to try to make it work. The online help from hp is a joke and, after reading some comments, above I am not sure I should even try to call them. They might not know what Black and White means.

Steve Rosenblum , March 04, 2004; 12:18 A.M.

HP has posted a detailed document on advanced color management features of the Windows based 7960 driver and Photoshop including the settings to use when printing profile targets at:

http://h20015.www2.hp.com/hub_search/document.jhtml?lc=en&docName=c00063336&prodId=hpphotosma305383&cc=us

James Davison , April 21, 2004; 06:16 P.M.

I was just looking at the 7960 and the 7660 in the shop, and was told by the salesman that it was 'the same printer' but for a few extra direct printing and email features on the 7960. $400 CDN for the 7960 vs. $180 for the 7660. A large difference. Not trusting the salesman, I decided to hold off and do some research.

According to the HP website, the 7960 uses PhotoRetPro which produces 79 million colours and 4096 shades of black. The 7660 uses PhotoRetIV, which produces 1.2 million colours and 17 shades of black. A significant difference. In fact, as per this info I don't think the 7660 is significantly better than my parents' HP 5550, which I am currently borrowing and using to some satisfaction. It's the 7960 for me I think.

http://h50103.www5.hp.com/sg/8-ink.asp

Scott Bloom , May 03, 2004; 02:33 A.M.

The 7960 does NOT support all xD cards. I was told today by HP that only 128mb cards and below will work.

Scott

Roger Smith , May 18, 2004; 03:19 P.M.

It looks like HP updated their website and moved the color management page. The working page is:

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00063336&product=305383&dlc=en&lang=en

Benjamin Marks , September 06, 2004; 02:45 P.M.

Benjamin Marks here again with some permanance testing data-points. On 1/5/04 I printed some test pictures on a friend's 7960 and cut the prints in half. One half was taped up in a West-facing window (facing out), the other was put in a metal file cabinet away from the light. Prints were on HP's paper which is one from the top of the line (not the super premium heavy-weight stuff). As a control print I printed the same picture on Ilford's Galerie matte single-weight paper with Jon Cone's Peizo inks (first generation, the Sundance inks, I think). Today is September 6, 2004 so this is a nine-month report and given the results, I don't think that it makes sense to continue with the test.

Both inkjet prints in the window showed noticable fading compared to their control-halves. The HP inkjet print faded to a warm reddish brown. The paper base yellowed considerably and the print shows noticable bleaching and loss of contrast when compared to the control print. The HP ink on this print also has a blotchy or mottled quality. The HP control print still shows excellent tonal separation and contrast. Blacks are still blue-to-neutral and the overall print quality is good.

The Peizo print also showed fading compared to its control half, with the window print warming to a brown which I would compare to a brown-toned or platinum print. This is similar to the stabilized tone of Peizo prints which I have around the house framed under glass. The Ilford paper base showed some warming, although not as much as the HP paper. To give you a sense of how strong the sun is in a central Vermont west-facing window, I had jotted some notes on the face of the Peizo print with a water-based Pilot "Precise" roller-ball pen. Those comments have almost entirely faded and must be read by tilting the paper to an angle to read the impression that the pen made on the paper's surface.

In the final analysis, this may have been too harsh a test to yield any useful results. I did not have a traditional silver print as a further control or a C-print from a one hour lab. The direct light in the window was strong enough that the only lesson to be taken away from this is "don't hang your inkjet prints facing outward against the windows." Well, whoopie. No one does that anyway and the treatment that I subjected both of these prints to is harsher than any I would subject a traditional silver print to. The good news is that the environmental contaminants in my home did not, by themselves, cause noticeable degredation in either the HP print or the Peizo print when kept under subdued light conditions. Another control print taped to the wall or under glass and normal display conditions would have yielded more practical results, I think. The head-to-head lesson in this test is the edge in image permanance goes to the original Peizo carbon pigment inkset over HP's inks for the 7960.

My own recommendation is that anyone using either of these printers give careful thought to display and storage conditions of their prints. Displaying prints in an environment with a lot of direct or reflected window light is likely to lead to some print fading, regardless of the most optimistic claims put forward by an ink manufacturer.

Anyone with questions or comments may e-mail me at:

Benjamin-Marks-at-verizon-dot-net (no dashes at all when you type it all out)

Best regards,

Ben


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